remove custom reports

Hi all,

After accidentily saving a custom report on our CRM server in the wrong
directory (right under the map 'Sales Reports'), I'd like to remove
this report.

However, when using Microsoft CRM 1.2 Report Manager there is no option
the access the directory Sales Reports in order to delete the report.

What is the right way to do so?

Thank you for replying.

RobBakkers
Fri Oct 21 05:11:03 CDT 2005

Can you logon to the Crystal APS using Crystal Reports and try to delete the
file there?

Regards
Rob Bakkers,
Avanade Netherlands


"Basman" wrote:

> Hi all,
>
> After accidentily saving a custom report on our CRM server in the wrong
> directory (right under the map 'Sales Reports'), I'd like to remove
> this report.
>
> However, when using Microsoft CRM 1.2 Report Manager there is no option
> the access the directory Sales Reports in order to delete the report.
>
> What is the right way to do so?
>
> Thank you for replying.
>
>

brellim
Mon Oct 24 12:11:02 CDT 2005

I am having the same problem. Even when logging on to the APS you have to go
through Enterprise to find the report but there is no option to delete it.

"Rob Bakkers" wrote:

> Can you logon to the Crystal APS using Crystal Reports and try to delete the
> file there?
>
> Regards
> Rob Bakkers,
> Avanade Netherlands
>
>
> "Basman" wrote:
>
> > Hi all,
> >
> > After accidentily saving a custom report on our CRM server in the wrong
> > directory (right under the map 'Sales Reports'), I'd like to remove
> > this report.
> >
> > However, when using Microsoft CRM 1.2 Report Manager there is no option
> > the access the directory Sales Reports in order to delete the report.
> >
> > What is the right way to do so?
> >
> > Thank you for replying.
> >
> >

RobBakkers
Mon Oct 24 12:37:03 CDT 2005

As a last resort you could always rebuild the Crystal database and start from
a clean crystal db. Then readd your own reports.

Regards,
Rob Bakkers,
Avanade Netherlands


"brellim" wrote:

> I am having the same problem. Even when logging on to the APS you have to go
> through Enterprise to find the report but there is no option to delete it.
>
> "Rob Bakkers" wrote:
>
> > Can you logon to the Crystal APS using Crystal Reports and try to delete the
> > file there?
> >
> > Regards
> > Rob Bakkers,
> > Avanade Netherlands
> >
> >
> > "Basman" wrote:
> >
> > > Hi all,
> > >
> > > After accidentily saving a custom report on our CRM server in the wrong
> > > directory (right under the map 'Sales Reports'), I'd like to remove
> > > this report.
> > >
> > > However, when using Microsoft CRM 1.2 Report Manager there is no option
> > > the access the directory Sales Reports in order to delete the report.
> > >
> > > What is the right way to do so?
> > >
> > > Thank you for replying.
> > >
> > >

brellim
Mon Oct 24 13:10:04 CDT 2005

You would think that by following the path directly to the file and deleting
the file from the enterprise file stoe that the file would no longer appear
in the CRM report list. But somehow the report name remains in the CRM
report list. Is there a CRM db field that stores this information taht you
know of?

"Rob Bakkers" wrote:

> As a last resort you could always rebuild the Crystal database and start from
> a clean crystal db. Then readd your own reports.
>
> Regards,
> Rob Bakkers,
> Avanade Netherlands
>
>
> "brellim" wrote:
>
> > I am having the same problem. Even when logging on to the APS you have to go
> > through Enterprise to find the report but there is no option to delete it.
> >
> > "Rob Bakkers" wrote:
> >
> > > Can you logon to the Crystal APS using Crystal Reports and try to delete the
> > > file there?
> > >
> > > Regards
> > > Rob Bakkers,
> > > Avanade Netherlands
> > >
> > >
> > > "Basman" wrote:
> > >
> > > > Hi all,
> > > >
> > > > After accidentily saving a custom report on our CRM server in the wrong
> > > > directory (right under the map 'Sales Reports'), I'd like to remove
> > > > this report.
> > > >
> > > > However, when using Microsoft CRM 1.2 Report Manager there is no option
> > > > the access the directory Sales Reports in order to delete the report.
> > > >
> > > > What is the right way to do so?
> > > >
> > > > Thank you for replying.
> > > >
> > > >

brellim
Mon Oct 24 13:35:16 CDT 2005

OK. I figured it out. You must use the CRM Report Manager 1.2. Install
this on your server and you can delete the unwanted report. It works.
Thanks for your help.

"brellim" wrote:

> You would think that by following the path directly to the file and deleting
> the file from the enterprise file stoe that the file would no longer appear
> in the CRM report list. But somehow the report name remains in the CRM
> report list. Is there a CRM db field that stores this information taht you
> know of?
>
> "Rob Bakkers" wrote:
>
> > As a last resort you could always rebuild the Crystal database and start from
> > a clean crystal db. Then readd your own reports.
> >
> > Regards,
> > Rob Bakkers,
> > Avanade Netherlands
> >
> >
> > "brellim" wrote:
> >
> > > I am having the same problem. Even when logging on to the APS you have to go
> > > through Enterprise to find the report but there is no option to delete it.
> > >
> > > "Rob Bakkers" wrote:
> > >
> > > > Can you logon to the Crystal APS using Crystal Reports and try to delete the
> > > > file there?
> > > >
> > > > Regards
> > > > Rob Bakkers,
> > > > Avanade Netherlands
> > > >
> > > >
> > > > "Basman" wrote:
> > > >
> > > > > Hi all,
> > > > >
> > > > > After accidentily saving a custom report on our CRM server in the wrong
> > > > > directory (right under the map 'Sales Reports'), I'd like to remove
> > > > > this report.
> > > > >
> > > > > However, when using Microsoft CRM 1.2 Report Manager there is no option
> > > > > the access the directory Sales Reports in order to delete the report.
> > > > >
> > > > > What is the right way to do so?
> > > > >
> > > > > Thank you for replying.
> > > > >
> > > > >

RobBakkers
Mon Oct 24 13:46:06 CDT 2005

That is correct, you can use the Report Manager to delete reports, but the
original post was about removing a report in subfolder where you cannot store
reports using the report manager.

Rob Bakkers,
Avanade Netherlands


"brellim" wrote:

> OK. I figured it out. You must use the CRM Report Manager 1.2. Install
> this on your server and you can delete the unwanted report. It works.
> Thanks for your help.
>
> "brellim" wrote:
>
> > You would think that by following the path directly to the file and deleting
> > the file from the enterprise file stoe that the file would no longer appear
> > in the CRM report list. But somehow the report name remains in the CRM
> > report list. Is there a CRM db field that stores this information taht you
> > know of?
> >
> > "Rob Bakkers" wrote:
> >
> > > As a last resort you could always rebuild the Crystal database and start from
> > > a clean crystal db. Then readd your own reports.
> > >
> > > Regards,
> > > Rob Bakkers,
> > > Avanade Netherlands
> > >
> > >
> > > "brellim" wrote:
> > >
> > > > I am having the same problem. Even when logging on to the APS you have to go
> > > > through Enterprise to find the report but there is no option to delete it.
> > > >
> > > > "Rob Bakkers" wrote:
> > > >
> > > > > Can you logon to the Crystal APS using Crystal Reports and try to delete the
> > > > > file there?
> > > > >
> > > > > Regards
> > > > > Rob Bakkers,
> > > > > Avanade Netherlands
> > > > >
> > > > >
> > > > > "Basman" wrote:
> > > > >
> > > > > > Hi all,
> > > > > >
> > > > > > After accidentily saving a custom report on our CRM server in the wrong
> > > > > > directory (right under the map 'Sales Reports'), I'd like to remove
> > > > > > this report.
> > > > > >
> > > > > > However, when using Microsoft CRM 1.2 Report Manager there is no option
> > > > > > the access the directory Sales Reports in order to delete the report.
> > > > > >
> > > > > > What is the right way to do so?
> > > > > >
> > > > > > Thank you for replying.
> > > > > >
> > > > > >