manuals

TheMSsForum.com: The Microsoft Software Forum

The MSS Forum ‹ Crm
- Archive
  - Biz
  - MCSE
  - CRM
  - Drivers
  - Framework
  - ADO
  - ASP
  - Compact
  - Forms
  - Dotnet
  - C#
  - VB
  - FontpageGen
  - Excel
  - WorkSheet
  - Exchange
  - Setup
  - Fox
  - Fontpage
  - ASP
  - IIS
  - Entourage
  - Money
  - Messanger
  - PocketPC
  - Powerpoint
  - Project
  - Publisher
  - Excel
  - VB
  - Security
  - Portal
  - Services
  - SQLServerDev
  - SVCS
  - SQLServer
  - VB
  - VC
  - MFC
  - ExcelGen

- Previous
  - 1
    - Products required to be in price list? Are products required to be in a price list before they can be added to an order? I notice the system only queries the ProductPriceLevel view to obtain a list of units (required) when adding an item to an order. TIA, Nick Tag: manuals Tag: 29553
  - 2
    - Email Attachments In MS CRM SDK (following section) {Microsoft CRM Version 1.2 SDK} -> {Microsoft CRM Object Model} -> {Sales Force Automation and Marketing} -> {E-mail Management} It is mentioned that SDK supports Attach files to e-mail. The related classes/objects for email functionality are: Microsoft.Crm.Platform.Proxy.CRMEmail Microsoft.Crm.Platform.Proxy.CRMEmailTemplate I am creating an application in VB.NET which needs to create email activities in MS CRM and attach files to the emails. BUT I could not find any method in the SDK which can upload attachments for the email activities. (I am able to create email activities but not able to attach files. I want to attach PDF files.) I would appreciate if anyone can help me on this. Varun Rathi GrapeCity India Tag: manuals Tag: 29550
  - 3
    - Email Attachement In MS CRM SDK (following section) {Microsoft CRM Version 1.2 SDK} -> {Microsoft CRM Object Model} -> {Sales Force Automation and Marketing} -> {E-mail Management} It is mentioned that SDK supports Attach files to e-mail. The related classes/objects for email functionality are: Microsoft.Crm.Platform.Proxy.CRMEmail Microsoft.Crm.Platform.Proxy.CRMEmailTemplate I am creating an application in VB.NET which needs to create email activities in MS CRM and attach files to the emails. BUT I could not find any method in the SDK which can upload attachments for the email activities. (I am able to create email activities but not able to attach files. I want to attach PDF files.) I would appreciate if anyone can help me on this. Varun Rathi GrapeCity India Tag: manuals Tag: 29549
  - 4
    - Create new SMTP Sub Domain when i create a new SMTP sub domain, in order not to verify every incoming mail for crm links, specifically for my crm mails, can i then use my existing exchange server to handle this domain? or do i have to install a new exchange server? and if i can use my existing exchange, how do i then configure my router to only verify mails coming in my new crm subdomain (and not all mails coming in my exchange environment)? thx Tag: manuals Tag: 29548
  - 5
    - Install Exchange in Win2000 Environment just a quick verification to be absolutely sure: if i work in a Win2000 AD Domain running in native mode, i must install Exchange 2000, and NOT 2003, right? even i plan to install a new server, running win server 2003, on which i will be installing ms crm 1.2 & sql server 2000. the operating system of my crm server does not determine the exchange version, does it? thx for quick answer as we will be starting installations soon Stefan Tag: manuals Tag: 29547
  - 6
    - Can't Install IBF for MS CRM Dear All I just Install Microsoft.InformationBridge.Framework.Server1.0.msi and Microsoft.InformationBridge.Framework.Client1.0.msi on My CRM Server v.1.2(Windows 2003) and config permission for network service on temp folder and file. After that i tried to installed MOIBF1.0_Solution_CRM1.0.msi on my CRM Server. when i published metabase and clicked next button.it seem to install IBF for MS CRM but after 15 sec. it show error message box "Error : 28000 contact System Administrator". What can i do ? Thank a lot PS. sorry for my terrible Writing. -_-' Tag: manuals Tag: 29546
  - 7
    - View Editor / View Manager view GUIDs I am trying to modify the view for Opportunities -> Contacts associated view. In know that editing of this view is not exposed in the System Customization UI and so one must use the workaround that has been developed in this group to do it which is using this url: http://<crm-server>/tools/viewEditor/viewManager.aspx?id={<GUID>} My questions are: 1. What is the GUID for Opportunities -> Contacts associated view? 2. Where do I find a complete list of these views? This is the list of GUIDs that I compiled from going through the archives of this list: 00000000-0000-0000-00AA-000010001899 My Activities 00000000-0000-0000-00AA-000010001900 Open Activities 00000000-0000-0000-00AA-000010001901 Closed Activities 00000000-0000-0000-00AA-000010001902 All Activities 00000000-0000-0000-00AA-000010001903 Activities Associated View 00000000-0000-0000-00AA-000010001911 Homepage 00000000-0000-0000-00AA-000010001951 Sales Process Activities Subgrid 00000000-0000-0000-00AA-000000666100 Activities Advanced Find View 00000000-0000-0000-00AA-000010002000 Associated View: Notes I know that it is not supported and that it might be broken by CRM 2005 but I need to do it for now anyways. Thanks, Aslam Tag: manuals Tag: 29537
  - 8
    - CRM Mobile Client Hi, We have one server in our organisation running SBS 2k3. The machine also hosts OWA, CRM, companyweb etc. We want to implement CRM Mobile but on page 17 of the CRM Mobile Implementation Guide it states that CRM Mobile does not support: Microsoft CRM installed on a server with multiple Web Sites, when the Web Sites are distinguished by host header names. After checking IIS on my server, I found the following information and just want to confirm that CRM Mobile won't work in our present environment: 5 Websites - companyweb (host header values: companweb & companyweb.<fqdn> - default website (no host header value) - Sharepoint Central Administration (no header value) - MS Sharepoint Administration (no header value) - MS CRM Version 1.2 (host header values: business-crm & business-crm.<fqdn> If the above means that CRM Mobile can't be installed on the server, what are our options? Do we need an additional member server to host CRM & CRM Mobile? Can CRM Mobile be hosted on a seperate machine from CRM and can it be a PC based machine? Any input would be appreciated. Tag: manuals Tag: 29535
  - 9
    - MS CRM - Apache Web Server co-exist??? Does anyone know if there would be problems with this? We have and application (Kronos) that runs through an apache web server to an sql database that is all on one server. We want to install CRM on that same server and still be able to use the other application. My thoughts are to bind another ip address to the NIC, publish that address in dns and bind IIS to that. Then install CRM and use the second address for CRM and the original for the other application. Any thoughts are appreciated. Tag: manuals Tag: 29529
  - 10
    - Customize Form I have been trying to update the current Account Forms that are provided and I am able to update and change the fields within the "Customize Form" section, but the changes are not reflecting within the system. When I select "update form" or any other view the changes are there, but are still not showing up...Thanks for your help in advance Tag: manuals Tag: 29527
  - 11
    - Refresh CRM Development Databases Hello, We have CRM setup on our domain in a production environment and also in a child domain in a development environment. The redeployment tools were run the first time to setup this up, but how do I refresh the databases now a year later? SQL backups/restores won't work I think as it busts Active Directory in the development environment. Thanks. Scott Tag: manuals Tag: 29522
  - 12
    - ER Is there an Entity-Relationship diagram available for MSCRM? Thanks, Nick Tag: manuals Tag: 29516
  - 13
    - SQL job type workflow I would like to automate some business processes that would require a sql job in typical client/server world. An example is that I would like to change a field that designates the primary address based on a date range. This process would run at midnight and it would update any account's address where today's date fits in the seasonal date range. Is it possible to insert C# code on workflow processes or get to it via the SDK. How would you best handle these type of automation jobs if workflow doesn't give you this functionality? Thanks, John Tag: manuals Tag: 29512
  - 14
    - Automatic assign contact to the same owner as Account In our company the rule is that an Account is assigned to an owner and all the contact of this Account are assigned to the same owner. So I am looking for a solution to implement a workflow that do this job when an Account is changed to another user. I have to change the account from user A to user B and I would like to find a solution to avoid manual manipulation to also Assign to B all the contact of the Account I have just change from A to B. Can somebody help me ??? Thanks in advance Tag: manuals Tag: 29509
  - 15
    - use CSV as Database Files to generate Crystal Report Hi all, I am trying to use CSV file as Database Files to generate Crystal Report. However, I am always prompted for user and password, which does not make sense. However, it works well with XML file. Could someone please help me on how to get the CSV file to work? Thank you very much. regards, Sean Tag: manuals Tag: 29506
  - 16
    - Crystal 9 pro: Enterprise Icon not there Hi, I install Crystal 9 professional edition and I don't have the Icon Enterprise when I click OPEN. I know I need that to customize CRM report. It is possible I need to install an Add on on my Crystal to connect on CRM? Thanks, Sylvie Tag: manuals Tag: 29497
  - 17
    - Crystal Report toolkit Hi, One of our developers followed KB862678 and step 18 was reinstalling the crystal report toolkit. He downloaded the englisch version of this file. The problem is that we have a Dutch version of CRM and the report are now in englisch :( Is there a DUTCH verion of the crystal report toolkit for CRM 1.2 ? Thanks ! Boeck Kris Mobile Access Tag: manuals Tag: 29493
  - 18
    - Activity/Note/Email customization & workflow???? I may just not know where to look but...... Is there a way to customize workflow for emails, notes and activities? Customize those forms? and possible the views they reside in? I would like to be able to force a scheduling of a follow-up activity once the first one is closed. There's also some columns I would like to put in the activities views (like the date... that's a pretty important one). Plus on activities, I would like to pre-fill in the due date with today's date. Does anyone know if this is even remotely possible?? -Chris Tag: manuals Tag: 29492
  - 19
    - Quote/Account removal...seems impossible?? I hav a quote closed, which is associated to an Account. The problem is that i want to delete both of them, but cannot. The quote is closed and I am unable to change its status. When I try deleting either of them, error pops up saying" Read only". I tried activating/deactivating/reassigning account. I tried changing the field in SQL too, but no results. Can some one suggest another way. thanx g Tag: manuals Tag: 29488
  - 20
    - Building Workflow Triggers for Multiple Opportunity Types I am implementing 3 different sales processes all of which should be triggered based on a custom field I created called OpportunityType (a picklist). Within the picklist I have approximately 6 opporunity types. I have been trying to build a rule that says the following: If OpportunityType = A,B,C Then uses Sales Process A If OpportunityType = D, E Then use Sales Process B If OpportunityType = H Then use Sales Process C Building each of the sales process is not a problem. However, building the intelligence to automate this has been a challenge. The workflow needs to be automatic without the user having to manually trigger the workflow. It appears that using subprocesses do not work because this is forcing the user to manually select the sales process (no good). Seems like a pretty simple tasks to implement but it's had its challenges. Any ideas/suggestions will are greatly appreciated.. Thanks for the help! Tag: manuals Tag: 29482
  - 21
    - Is it possible to customize the status reason on disqualified leads? Hi, After reading the CRM apps manual I was lead to believe that you can change the standard values when you disqualify a lead (lost, cannot contact, no longer interested, calceled) by doing customization. Personally I have not been able to track these values in the system. Does anyone know how to tackle this as there will be other reasons that companies may wish to select after disqualification????? With opportunities, when they are closed, Microsoft advises you to create virtual competitors as 'price too high '..etc and then use these to indicate why an opp. has been lost. Surely, something like this should be possible for leads??/ Thanks Michiel Tag: manuals Tag: 29479
  - 22
    - field not showing in custom form We had a field on the new case form, and then all the sudden it was gone. When I go into the customizations the field is there in all the preview modes, but when I publish the change through the DM, it never appears. I've tried searching around in here, but I haven't found the same issue. Could be that I'm just not searching right, and the whole problem could be because I'm very new to this and am missing a step: 1. change the form through CRM, save and close. 2. go to the deployment manager on the CRM server, right click, publish customization. 3. select the accout oubject. 4. select the CRM server. 5. click finish 6. changes published, no errors. 7. restart iis. Any ideas or hints would be greatly appreciated. -j Tag: manuals Tag: 29471
  - 23
    - Importing and assigning ownership to crm user Hi there, I am importing data into CRM database using Scribe software, source data is also on SQL tables. Importing works perfectly using scribe adaptor. But I want to assign ownership to the imported records. I am not sure where the owner ID and Owner names are stord in the CRM tables. Can anybody help? Regards, Kyaw Tag: manuals Tag: 29470
  - 24
    - How to get start ? I am not the end user. I just want to start learning the features of Ms CRM, and share it with others. When I saw the System Requirements, it's too many softwares needed. Can we start with only Ms Windows 2000 Client & Server, and Ms SQL Server 2000 ? We don't have Ms Exchange Server 2000. We only have Ms Exchange Server 5.5 Is it possible for me to start exploring the features ? Because we don't have any budget to provide Ms Exchange Server 2000. Thx. -- Regards, Trinity Tag: manuals Tag: 29469
  - 25
    - Where is the Problem Solved information stored?? Hello, I would like to run a report with the Problem Solved information, where is this information stored? Thanks for any help Steve Tag: manuals Tag: 29468
- Next
  - 1
    - SFO Install on a different domain Our sales people want to have Sales for Outlook installed onto their laptops. Unfortunately, these laptops aren't part of the domain CRM runs on and never will be, so the install fails when it asks for the URL of the CRM server. Has anyone worked out a way around the same domain requirement for installing SFO? They can access the crm web page if neessary but we would prefer to use the Outlook client. Tag: manuals Tag: 29466
  - 2
    - Advanced find When using advanced find, is there a way to select all of the pages of data, not just the 50 of the currently selected page? I am doing a mass change and I have up to 40 pages and I would like to do them all rather than have to click through 40 times and re-perform the action. TIA Tim Tag: manuals Tag: 29448
  - 3
    - Cannot go offline with SFO, any suggestions? I am having such a hard time trying to figure out why I cant go offline with ANY of my SFO clients. I arrived here. I am getting the infamous "CRM Sales for Outlook Client cannot go offline. The logged on user does not have the sufficient priviledges, or the MS CRM server was not found" Can you please help. I have been working on this for 1 month now searching up and down on MS site and googling my brains out. I even purchased an online training course from MS on Installing and configuring MS CRM 1.2 (400.00 bucks). I can not go offline. here is my situation ( I will list as much as possible): 1 Server (Dell) has all the latest service packs and updates with the following: -win2k3 -> all the latest service packs. -AD 2003 -> has all necessary OUs. -SQL 2000 -> have no idea about. Set to WIN & SQL Authentication -DNS -> working correctly; verified with nslookup -CRM 1.2 -> I did NOT install this. -IIS 6.0 -> SSL running on website but not required! 1 Workstation (Dell) with the following: -winXP PRO with SP2 -office 2003 -all the updates, fixes, & patches for office, windows, SFO Here is a little something else: -Installed the OS under my admin acct (member of Domain Admins) -Made my domain acct member of local administrators -Installed SFO while logged in as my admin (domain) acct which is a SYS Admin of CRM also. -I do NOT have a UserSecInfo registry key, I think due to the fact I have not been able to go offline yet... I think this is good to put out there. -I can successfully log in and connect to the CRM server thru IE. I have viewed the Sql replication agent and I am not sure what I am looking for. My SQL skill are minimal. Here is what I have come up with: -I do see (79) & (93) articles published under the snapshot agent. -Nothing under Log reader agents. -Nothing under Queue reader agents. -nothing under distribution agents. ?????? -Nothing under merge agents. -Misc agents, I got expired subcription cleanup which succeeded. ???? other things to note. the Server network utility shows Named Pipes and TCP/IP protocols with NP listed First. not sure how to put TCP/IP first. On the client network utility - TCP/IP was first but I changed this to match the Server (not sure if it makes a difference, but I am trying anything :) ). Can you advise as if this matches if your similiar problems had the same symptoms? Something else to add. I drilled down to sql servers\server group\(local)\mgmt\sql server agent\alerts and found the following: Name ------- Replication: Agent custom shutdown Replication: Agent failure Replication: Agent retry Replication: Agent success Replication: expired subscription dropped Replication: Subscriber has failed data validation Replication: Subscriber has passed data validation Replication: Subscription reinitialized after data validation failure All the above has enabled set to "No". and each had various error numbers associated with them. Another thing is, I checked the Sql Server log and noticed the following errors over the passed several days... having problems for months tho...: error 15457 configuration option "show advanced option" changed from 1 to 1. run RECON. Does anyone have any ideas. Let me know if there is anything I have missed that could help. Anything is appreciated. Thx in Advance, Dan Tag: manuals Tag: 29443
  - 4
    - CRM 2.0 Fixes and Enhancements Will the following issues be addressed in CRM 2.0? - CRM Mail Router compatibility with an Exchange 2003 cluster. We are going to deploy a Microsoft Exchange 2003 cluster in a couple weeks and my understanding is that the crm mail router isn't compatible with a clustered Exchange environment. - The need for the GUID in the subject line. Not only does the GUID look unprofessional but we are afraid that some of our emails are being filtered by spam filtering software on the mail servers of our customers. - Duplicate email activity records. Everytime a user creates an email activity that includes the email address of another CRM user CRM creates a duplicate record. This behavior is unsatisfactory. - CRM for Outlook doesn't allow you to go offline after you have disconnected from the network. Sometimes our sales staff leave themselves online in CRM for Outlook but disconnect from the network. If this happens there should be no reason why they cannot go offline. I understand that they would not be able to syncronize with CRM if they are not connected to the network but that should still have the ability to work with their local copy of CRM even if it is out of date. - Security Role permission inheritance. When making changes to a security role often times the changes don't filter through to all of the business units which means I have to go through all of the business units to make sure the changes have filtered down and if not then I have to make the changes for those business units. This is not a huge deal but since it was designed to allow you to make at the partent business unit it should work. Well that's my rant. Does anyone else have comments on these? Tag: manuals Tag: 29442
  - 5
    - sales for outlook browser windows It seems to only happen when using sales for outlook over vpn...all browser windows open in the lower right hand corner. I have to keep dragging the window to the center of the screen to see the data. Does anyone know how to fix this so that it automatically opens in the center rather than off to the right??? THanks Tag: manuals Tag: 29438
  - 6
    - Open contract grid from Case. Hi, I need help! I would like to open a contract grid from a buttom in the menu bar of case AND that need to be filter by the account I select in Case form. I can create a buttom in isv.config and open the aspx grid contract but I dont know how to pass parameters and every contract is int he same grid. If I use passsparam=1 that will be case parameters and it does'nt work because the contract is link to an Account and not to a Case. And We dont want the contract lookup... It's really important. Did somebody can help me? Thanks, Sylvie Tag: manuals Tag: 29435
  - 7
    - Installation fails I am attempting to install CRM 1.2. All the pre-requisites appear to be correct but once the installation starts it almost immediate fails with the error (from the installation log) [10:33:55] SQL Configurator Status Dropping and creating MSCRM database (master:00 - create mscrm.sql) [10:33:58] SQL Configurator Status Dropping and creating METABASE database (master:00 - create metabase.sql) [10:34:01] SQL Configurator Status Dropping and creating Crystal database (master:Crystal\00 - create crystal.sql) [10:34:01] Failed to run script:Crystal\00 - create crystal.sql. HRESULT:80040E14. [10:34:01] SQL Configurator Error Failed to run script:Crystal\00 - create crystal.sql. HRESULT:80040E14. [10:34:01] Setup was unable to create the Microsoft CRM databases. If I manually run the crystal.sql script from the installation disk, the script succeeds. ANY IDEAS? Randy Tag: manuals Tag: 29430
  - 8
    - mark emails read or show paper clip attachment? When looking at the emails in a user's Assigned folder, has anybody found any way to mark emails "read"? Also, does anybody have a way to show in that list that there is an attachment? (These seem like things that should have been included!) Thank you. Tag: manuals Tag: 29424
  - 9
    - The WinHTTP Web Proxy Auto-Discovery Service service failed to sta Several error messages in the System event log as follows: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 5/12/2004 Time: 3:18:56 PM User: N/A Computer: CRM01 Description: The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Tag: manuals Tag: 29420
  - 10
    - CRM Mobile installation issue Having looked at earlier posts I found that Tony F had the same problem as me (the Pocket PC stops at the 'Writing information for remove programs', and from Aaron Hardwicks psot this is due to incompatible OS on the pocket PC, it needs upgrading. Does anyone know where I can get the upgrade from for the pocket PC? Apologies if I should be asking this elsewhere. Tag: manuals Tag: 29403
  - 11
    - CRM Queues I have come across what is probably a fairly normal situation and can't think if I am missing something. Emails to normal users are coming in fine into CRM, but not to queues. My set up here has each user with a primary email address user@domainA.com. However, my internal domain is different and each user is also assigned a user@domainB.com address so that exchange will deliver the mails. When emails are coming into the CRM Queue users, the exchange router logs a literal soap fault on the exchange server and wont deliver the message into CRM. Does anyone know how I can get around this? Tag: manuals Tag: 29402
  - 12
    - How can I link to a lead?? Hello! I'm trying to link to a lead from an external website and basically it works like this: <a href="http://crmserver/SFA/leads/edit.aspx/?id= {*LEADID*}">Open Lead</a> But unfortunately the menubar on the left ("Information" "Activities" "Notes") won't work properly in that new window. Instead of the activities or notes listing, the menu items will open a "New Lead" form (with a second top menubar...) in the main frame on the right. Can someone help me make this work? Thanks. Tag: manuals Tag: 29394
  - 13
    - uninstall KB834913 ??? Hello. Is it possible to uninstall the KB834913? We have some problems with it by printing drillt-down reports. You can find it here: http://www.microsoft.com/downloads/details.aspx?FamilyID=236a762c-7bac-4f4c-9070-b2178f7dc071&displaylang=en thanks Tag: manuals Tag: 29392
  - 14
    - CRM and Active Directory Synchronisation (Error Correction?) Following a successful(!) Pilot Test Install and Data Migration for MSCRM, Recently when Generating New Business Units and attempting to populate with Roles and/or Users, the following message (or of very similar style appears in the CRM applogs) Error: A privilege change was dropped after the maximum number of tries. -2147016672 (0x80072020) Description: An operations error occurred. Comments: The privilege {78777C10-09AB-4326-B4C8-CF5729702937} could not be changed for business {FBCC65E2-38E8-4FCF-AD20-34DEDE432A51}. This may be normal if this business has been deleted. If this business has not been deleted, your database may be corrupted. On inspecting the CRM, The Business Unit HAS NOT been created, However, within the Active Directory, the Related BU OU has. As the problem seems intermittant (i.e. difficult to recreate ad-hoc) I can only put the problem down to ADS or CRM traffic (? - Who would this be except me). What facility is available to initiate a synchronisation of the Active Directory to the CRM and/or what is the recommended procedure here for this, If no CRM BU exists, will it be sufficient to delete the OU created in ADS and re-try ?? As the ADS has a busy life within the Co. I would rather not be attempting restore of the ADS to a Pre-CRM Implementation. Incidentally, Whilst Backup of the ADS is obviously important, All of the Emphasis within the CRM Training Materials seems to be on the CRM & SQL backup & restore, there is no reference to the relative importance of the CRM OU's within the ADS. I note from previous news messages that John O'Donnell mentioned a sync tool was available from Mbs, but failed to find any follow up of where. Thanks in Advance Jon Taylor Viglen Ltd Tag: manuals Tag: 29391
  - 15
    - Mapping Leadsource from Lead to Opportunity Anybody give me an idea how to do this please? I have tried creating a mapping (leadsourceid to new leadsouce field), = which works but displays the leadsourceid as predicted. i would like to = = see the actual leadsource from the picklist. -- = Thanks, C -- = Regards, C Tag: manuals Tag: 29388
  - 16
    - Form Customization - Fields Dear All, Can anyone help me? I want to make a field cannot be editted by user. Like Quote ID. But I dun know how. I am a new comer. I hope all of you can understand what I am saying, cause my English not so good. Thx, Monalisa Tag: manuals Tag: 29386
  - 17
    - CRM Queries Hi, I have a few queries that one of our customers has put to us. Can someone let me know their thoughts. Our customer wants to know whether it is possible to have something where within CRM you can view others users calendars? They would like to view it like you would in MS Outlook, the customer is going to be using the CRM Browser Client not Outlook for Sales. Also, within MS CRM I arn't sure whether this is a fault but I have managed to create 2 identical accounts, same name, contact numbers and account number. Is this what I should expect surely its something that needs fixing? Does anyone know how to get round this? Is there anyway to make it so when you create an appointment and assign this to another user it checks the calendar before assigning? At the moment it seems that the user can create duplicate and assign but after assigning if you look in the appointments it shows a conflict on the assigned user. Let me know if you have any idea's about these. Also let me know if you know of any ISV's that would offer something like this. Thanks Mick Tag: manuals Tag: 29383
  - 18
    - How I can Get MS CRM SDK trial version Hello I am a .Net developer , Iwant to try on CRM in MS platform , How I can get the trial version of CRM SDK Regards Emad Rangchi Tag: manuals Tag: 29381
  - 19
    - US to UK CRM link Hi, A potential client has a scenario whereby they want a UK installation of CRM on SBS but they also want the US site to integrate into it. What would you recommend - a server on each site, a hosted service or one server with a fast link between the two. Any experience of this out there ?? Tag: manuals Tag: 29380
  - 20
    - Microsoft CRM for Pocket PC - Language compatibility Hi Somebody knows if the Pocket-PC version of CRM will run on a german Version of Pocket-PC? Thanks Tag: manuals Tag: 29379
  - 21
    - I found this great little site I found this great little site. I signed up two weeks ago and got 2 Disney tickets and this week they are sending me 2 Universal Studios tickets. Here's the link http://66.219.102.40/ and by the way I am a real person, this is my real email address. I'm not a spammer and didn't appreciate the nasty email I got last time I tried to post this link. Thanks, Lisa http://66.219.102.40/ http://66.219.102.40/ Tag: manuals Tag: 29376
  - 22
    - SQL Maintenace Plan OK, I have combed this newsgroup, and I am more confused than when I started. I went into SQL and used the wizard to create a maintenance plan. I checked the backup files a few days later and I have 14GB (!) of files and transaction logs from three days of backups. Can someone give me a step by step, dumbed-down version of how to use the Maintenance Plan wizard in SQL to create a good backup plan for CRM? Here's my scenario: -CRM server is SBS2003 box -There are approximately 30,000 leads/contacts in CRM and several hundred thousand activities. I would like to do Full backups rather than simple to avoid having to do a restore and losing a day or more worth of data. Anyone willing to give this a shot? Hoping for an especially clear and concise answer. Thanks in advance! -- MattNC Tag: manuals Tag: 29375
  - 23
    - how can I make sales action viewable only for salesman who create how can I make sales action viewable only for salesman who create it .... i need to make all action private to salesman who create it and only his manager can view his actions Tag: manuals Tag: 29372
  - 24
    - how can i make sales action viewable only for saleman who create . Tag: manuals Tag: 29371
  - 25
    - CRM on Win XP We have a SBS server 2003 as our main Server but can I install the CRMserver on Win XP Proffessional which will be part of our domain wid a valid domain user ! Tag: manuals Tag: 29365

Some people have mentioned MS CRM Exam Prep manuals.

Where can I get my hands on these?

Thanks in advance!
Mike

Re: manuals by Matt

Matt
Wed Nov 24 20:55:20 CST 2004

There are no real prep manuals. Best thing that can serve this need is the
courseware.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Wed, 24 Nov 2004 08:24:24 -0500, "mikieg_99"
<mike.gallagher@nospam.etypemedia.co.uk> wrote:

Some people have mentioned MS CRM Exam Prep manuals.

Where can I get my hands on these?

Thanks in advance!
Mike

Top

Re: manuals by SarahGrant

SarahGrant
Wed Jan 26 08:55:02 CST 2005

Hi
Yes, there are 'prep guides' that explain the entire exam. What is on the
exam by section (and sub section), % of each section on the exam, time
allowed to take the exam, professional status when successfully completing
the exam, and the MOST important, the manuals that the exam is based upon.

The prep guides can be found through PartnerSource > Certification &
Training > Certification Information > Test Prep.

However, if you don't have access to PartnerSource, email
mbs-cert@microsoft.com & request a copy. Make sure you let them know you do
not have access to PartnerSource.

Thank you and best wishes on your exam
Sarah Grant

This posting is provided "AS IS" with no warranties, and confers no rights.

"Matt Parks" wrote:

> There are no real prep manuals. Best thing that can serve this need is the
> courseware.
>
> Matt Parks
> MVP - Microsoft CRM
>
> ----------------------------------------
> ----------------------------------------
> On Wed, 24 Nov 2004 08:24:24 -0500, "mikieg_99"
> <mike.gallagher@nospam.etypemedia.co.uk> wrote:
>
> Some people have mentioned MS CRM Exam Prep manuals.
>
> Where can I get my hands on these?
>
> Thanks in advance!
> Mike
>
>

Top