CRM licenses gone - deployment mgr empty? (not a repost)

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- Previous
  - 1
    - Checking for entity field conditions in Workflow We have created a workflow that gets activated on the creation of a Case. In this workflow we create a Task and then wait for the Task to be marked Complete before the workflow continues. After the Task is marked complete we want to be able to check the conditon of fields associated to that Task within the Case workflow. When we attempt to use the "Check entity condition" from the Insert Condition menu item, we can check a condition for the Case but not for the Task. Is there a way to check the condition for the Task inside the Case workflow or is there a better way to accomplish this that will have the same functionality? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71860
  - 2
    - Option to Hide Inactive Contacts Hello Microsoft, I am requesting an option to be integrated into a future release of CRM. Currently (CRM 3.0) inactive Contacts are displayed when an Account record is opened, and Contacts is selected. Please implement one of the following: 1. a CRM-wide option or a user preference that would allow inactive Contacts to be hidden from the view described above. 2. display inactive contacts with a different icon or a different row background color so that there is a visual clue regarding the state of that contact. I have added the statuscode field to the Contact's Associated View - but would prefer to see the options described above to be available in CRM - so as to keep the real estate within the associated view available for more pertinent date fields. Thank you, Tim Darius ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=cce76fd7-3b82-43db-9d3f-a5d54271cbdf&dg=microsoft.public.crm Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71848
  - 3
    - Case should support multiple entities (Not only Account/Contact) The case currently only supports Account and/or Contact. We have a custom entity that the case needs to be able to support. So the case should either allow for additional ObjectId/ObjectType or have the ability to change the "required" for the Customer. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=a9f52d51-39f9-45fe-8a87-259d6c7b48f0&dg=microsoft.public.crm Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71842
  - 4
    - CRM Transactions Hello Someone in our organization deleted a contact and account record. Is there a way to find out what user did this? Thanks. Kathy Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71841
  - 5
    - Can't add new user in crm 3.0 Hi, I have some problem which I'm not able to solve. I'm not able to add a new user to our MSCRM test environment. I have created the user in Active Directory and is able to login as this user, but when I try to add the user in MSCRM I get the following error message: Server Error in '/' Application. -------------------------------------------------------------------------------- <description>The user does not exist in active directory.</description> Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Runtime.InteropServices.COMException: <description>The user does not exist in active directory.</description> Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [COMException (0x80041d2a): <description>The user does not exist in active directory.</description>] Microsoft.Crm.Platform.ComProxy.CBizUserClass.Create(CUserAuth& Caller, String User) +0 Microsoft.Crm.Application.Platform.SystemUser.InternalCreate(String xml) +26 Microsoft.Crm.Application.Platform.SystemUser.InternalCreateAndRetrieve(String xml, String columnSet) +9 Microsoft.Crm.Application.Platform.Entity.CreateAndRetrieve(String columnSet) +131 Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId eventId) +286 Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity) +56 Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, String formId, String formType) +83 Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity) +13 Microsoft.Crm.Web.BusinessManagement.SystemUserDetailPage.ConfigureForm() +222 Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +30 System.Web.UI.Control.PreRenderRecursiveInternal() +62 System.Web.UI.Page.ProcessRequestMain() +1499 Our test environment is containing two server where server A i DC and server B runs SQL, Exchange and MSCRM. This was working before and i'm not sure what has happen. I have tried to update both server with latest patches, but no luck. Anyone have suggestion of how to solve this problem? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71839
  - 6
    - MS CRM 3.0 and Outlook Contact syncing issue I have a problem with one laptop user and his ability to sync CRM data groups with his Outlook Contacts. A summary of what I've tried: Originally installed the laptop client so the user could work offline. Set up syncronizing with Outlook Contacts and some data groups but the sync locked up and I had to cancel. Retried the sync, but kept getting an error and it would never complete. The exact error is "An unknown error occurred while synchronizing the data to Outlook" - very helpful eh? :-) Uninstalled CRM and SQL, deleted all folders I could find associated with CRM and installed the CRM DESKTOP client. Discovered that the laptop client not really what we needed. Added only one of the smaller data groups to sync with Outlook (41 contacts) and tried to sync. CRM Sync Progress showed it trying to sync over 1400 contacts (possibly from the original attempt above) and then gave the error "An Unknown error..." Removed all data groups AND unchecked Contacts in syncronization so they would no longer sync. When I hit the syncronize button 1282 contacts attempt to sync an error out with the same message above. Please help. I found nothing on the MS CRM site and I posted a couple of times for a reply over the last few weeks and got no response. I believe that somewhere CRM must be holding on to the original sync attempt or it retains user setttings locally or on the server that I am unable to find and remove. Thanks, dph Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71838
  - 7
    - Relation between Marketing List and compaign Inspite of the Relation between Marketing List and compaign in the MS CRM, I can't find the relation between the 2 entities in the CRM DB model , I need this relation to perform a customized report. Any help related with this issue. Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71837
  - 8
    - CRM and Security The Microsoft recommendations <Securing Your Database Server> for securing SQL Server installations are â?? among others â?? to: â?¢ Use named instances â?¢ Only allow TCP/IP for remote connections â?¢ Restrict protocols to TCP/IP â?¢ NOT to use dynamic ports or the default ports for SQL Serverâ??s listener â?¢ Configure Windows Firewall on the SQL Server to block the default SQL Server Listener ports (TCP 1433 and UDP 1434 and only allow the custom configured port If you follow these â?? may I add: sound â?? recommendations your Microsoft CRM installation will not work! According to the installation guide CRM demands a default instance of SQL Server and that Named Pipes are used for remote connections. Does anybody know? 1. how to implement CRM in a secure environment according to the abovementioned MS recommendations 2. whether the MS CRM team consider conforming to the MS standards in these matters Thanks to anybody who care to answer Erik Bo Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71834
  - 9
    - Mappings - without creating record from parent entity. Hi All, could somebody navigate me to SDK, where is explained following case: I have created my own entity, when i use contant as lookup and i need to automatically fill different field with value from Contact related field. I don't create new record in my own entity from contacts. Is there some example how to do it? Thanks a lot Radek Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71833
  - 10
    - CRM 3.0 VSS Backup issues I have a Windows 2003 member server running Microsoft CRM 3.0 with Scribe for SQL sync. My backup (Veritas 10.0) started to fail last Thursday night when backing up the CRM server.Every night sice, the backup has failed and it has always been with the VSS service writers timing out. I downloaded a hotfix from Mircosoft that was supposed to address timeout issues but the backup failed after the hotfix patch. There has been no new software installed between the time the backup succeeded and the time it started failing. The only configuration since has been work to sync our accounting sql database to various crm fields( A vendor is doing all the CRM work). I have a feeling that something related to crm keeps the server so busy that the VSS service cannot take a snapshot in the time required. Anyone else run into this? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71832
  - 11
    - Mappings Hi All, could somebody navigate me to SDK, where is explained following case: I have created my own entity, when i use contant as lookup and i need to automatically fill different field with value from Contact related field. I don't create new record in my own entity from contacts. Is there some example how to do it? Thanks a lot Radek Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71831
  - 12
    - Can't upload report definition bigger than 25kb I can't upload report definition files (RDL) to SRS / CRM which are bigger than 25kb. These are the standard reports that come with CRM SBE 3.0 When I try to publishreports I get the following error:- C:\Program Files\Microsoft CRM\Reports>publishreports "mycompanyname" "ReportingGroup {91070909-67e8-4227-81c8-1f17f8ce461c}" "NT AUTHORITY\NetworkService" Unhandled Exception: System.Net.WebException: The request failed with HTTP statu s 413: Request Entity Too Large. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClie ntMessage message, WebResponse response, Stream responseStream, Boolean asyncCal l) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodN ame, Object[] parameters) at Microsoft.Crm.ReportingServices.ReportingService.CreateReport(String Repor t, String Parent, Boolean Overwrite, Byte[] Definition, Property[] Properties) at Microsoft.Crm.Reporting.ReportServer.uploadReport(SRSReport report, String modifiedBy, SQMStatus status) at Microsoft.Crm.Reporting.ReportServer.uploadReports(String reportFolder, IP rogressEventSource progress, Boolean preserveDataSource) at Microsoft.Crm.Reporting.Publish.PublishMain.Main(String[] args) I can manually upload (using SRS report manager) the smaller reports (under 25kb), but nothing else. This is a CRM small business edition running on Small Business Server 2003 premium, all apps (SQl, SRS, CRM, etc) on one server. Help! Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71830
  - 13
    - i cannot send any emails through my CRM 3.0. i cannot send any emails through my CRM 3.0. The strange thing is that i can only send emails to myself, but not anyone else. what should i check and where to detect the problem? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71829
  - 14
    - Appointment integration with Outlook It would be good if appointments created in CRM integrated more fully with the Appointment scheduling facility within Outlook. For example if a user declines an invitation to an appointment (that is tracked in CRM) in Outlook then they should be removed from the list of attendees. Similiarly when a 'new time' is suggested which is then accepted by the host, this should also reflect in CRM. Just an idea and it would certainly raise MS CRM above the bar ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=770fdbee-def9-4fe4-8c5d-8901b9259f3e&dg=microsoft.public.crm Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71828
  - 15
    - Problem running MS CRM 3.0 over SSL (https) I have setup an install of Microsoft CRM 3.0 on a high spec Windows 2003 Small Business Server and it all worked happily. I then generated an SSL certificate and applied it to the site in IIS. Initially when you load CRM (using the web client) it loads the left hand menu and navigation panes and shows the top menus and the user which is logged in however to main content area remains blank. After a time out period the error "An error has occurred. For more information, contact your system administrator" appears. The strange thing is you can navigate the menus etc and even edit the settings under 'Personalize Workspace'. Some screens do load such as Quick Campaigns, and you can create appointments. If you try and load the majority of other screens such as Account or Contact, Marketing etc you get the same error. After modifying the registry key HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSCRM - ServerUrl value to reflect that we were now operating over https and reopening CRM we got the exact same problem but without the long delay of waiting for the error message to appear. Does anyone have any suggestions or any experience of anything happening like this before? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71827
  - 16
    - Restrictions on activities created from a sales process? I've created sales process with sale stages and with generated activities. Is it possible to restict access to activites generated from a sales process to only be visable to the user owning the opportunity. Activities not generated from a sales process will be visable for all users. // Mats Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71820
  - 17
    - Dynamic Export of Marketing List not working When i try to export a marketing list to excel using dynamic worksheet I get all contacts in the system not the contacts in the list. Is this a bug? I found a workaround to use advance find to get all members in the Marketing List with address information. // Mats Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71819
  - 18
    - Changing a custom field length We have created a custom section and there is a field (in that custom section) whose length has to be changed from 100 to 500 of nvarchar datatype, but the interface does not allow more than 100 for nvarchar. I couldnt modify the format of textbox to textarea as it is disabled nor i can change the datatype to another datatype. can anybody please help me with this?? Affy Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71813
  - 19
    - cancelling or stopping waiting workflow In a case I have a waiting workflow that is waiting for a change in one of the entities to a certain value. The workflow rule is executed as a sub-process to a create workflow. Cancelling or resolving the case does not seem to stop the wait status. Is there a way to stop it? Is there a way to put an OR in a wait, ie "wait for this to happen" OR "this to happen". Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71811
  - 20
    - Manuel CRM process Migrating to CRM 3.0 I was wondering if there is a way, or a best pratice guide that i could follow, to migrate all our invoices pricelist fax info and stuff to a newly build CRM server. curretnly all our data and customer info are on microsoft word and excel sheets including stock information and other stuff. we do not have a centralised database and everything is all stored on a file server. Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71810
  - 21
    - emailing scheduled reports in CRM 3.0 Hi, I require an urgent help! I am being able to schedule reports using Report Scheduling Wizard in CRM 3.0. However my requirement is that the same scheduled reports should be available in E-mail to the user. How do you go about doing this? How do we get the scheduled report snapshots available in E-mail to the users mailbox. It will be of great help if anyone can throw some light on this. Regards, Biplab Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71808
  - 22
    - CRM We have MS CRM 3.0 installed on our SBS 2003 Server. Daily in Event Viewer we see MSCRMWorkflowService (16649) errors. Every time we reboot our SBS server the following services that are set to automatic never start and we must start them manually. Microsoft Connector for POP4 Mailboxes Microsoft CRM-Exchange E-Mail Router Service Microsoft Exchange Information Store Microsoft Exchange Management Ben Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71797
  - 23
    - cannot insert email template for unresolved contact Hi guys, Using the Web Client of Microsoft CRM 3.0, when I am sending an email and try and insert a template and the "To" field has a "unresolved contact" (its red) I get a system error. I have tried this on three different CRM 3.0 systems and they all do it. I am wondering is this a known bug for CRM 3.0 or does anyone have a solution? I have searched the following hotfixes but couldnt find any that resolved this issue http://support.microsoft.com/kb/908951 Cheers Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71794
  - 24
    - disabling new button in account form I dont want to hide using security. I am trying to hide new button in the toolbar by a javascript, so I added it in accts/edit.aspx. function window.onload() { var newaccount = document.getElementById('_MBOpenOb1'); newaccount.OnClick=null; newaccount.innerHTML=''; alert('test'); } Is this the right way to accomplish ? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71793
  - 25
    - Workflow not Automatic Hello, I wanted to say that this is a really great forum on Microsoft CRM. I am am newbie to Mircosoft CRM. I am i nthe process of creating a workflow that Cchanges the Lead status to 'Qualified' and Assigns it to a different user, when the Rating is set to 'Hot'. I logged into CRM server as the user and created the Workflow using an If-Action condition. After saving it, I activated it. Then I logged into the client using the same User that I used in creating the workflow and created and Saved the new lead. The Rating at this time was 'Warm. Then I set the Rating to 'Hot' and saved the record. I expected the activated workflow to change the Lead status and assignment, but nothing happened. The Status never changed and neither did the assignment to nother user occoured. However, then I went to 'More Actions-> Apply Rule' and the explicitely applied the workflow, it worked. How can I make the workflow work Automatically and not manually? Thanks Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71791
- Next
  - 1
    - CRM Service Sheduling multiple service activities at once We should be able to comnbine services in the service scheduling. For exemple, in truck fleet maintenance environment, often you will need to schedule an Oil Change and Change Break pads, or Oil Change and change tires.. The system should allow for scheduling both activites togheter, allowing for selecing whether the activites should be scheduled simultanneouslty or one after the other. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=cde50940-4f0b-41c1-a64b-75f7fcd8faf0&dg=microsoft.public.crm Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71790
  - 2
    - CRM Service Scheduling should consider lunch and break time When scheduling a service activity of say 3 h, if a service resource is available at 10 am, he will not be considered because he as a lunch at 12:00, only 2 hours avaulable, but he is still available at 13:00 , so it should be possible to shedule the job. An option should be provided to either consider lunch/break times or not when scheduling work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=adfc4dcc-4011-421e-9b2a-d979d1084aeb&dg=microsoft.public.crm Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71789
  - 3
    - Character limitation on notes for Activities Is is true that the 2,000 character limitation on notes is a hard coded fact of life for MS CRM? Is there a way to increase this (and still maintain a working relationship with MS?) ? Thanks Rob rkershberg@gmail.com Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71788
  - 4
    - Best Practice for large number of checkbox/bit attributes I am working on a deployment of CRM 3.0 for my company and one of the requirements is to track a large number of checkboxes (bit fields) for contacts. These are used to track skill sets, certifications, and other similar data. There are about 125 of these items and they could add to this list over time. Looking at this requirement from my ASP.NET background, I would easily solve this with a lookup table of "skills" with all the skills listed and allow the user to add skills and populate a "user_skills" table based on what they added. However, I just can't get my mind around how this would be done in CRM. I've tried creating a new custom entity named "Skills" with a "Skill Name" primary attribute and added a relationship between it and Contacts, but that doesn't allow me to choose from the list of skills (only add to it). I started to test the workaround to the many-to-many limitation, but that doesn't seem to be the right direction either. Plus none of the methods will allow me to use a simple checkbox interface for fast data entry. I'm not looking for a complete solution to this question, but rather just some advise on how to think about this the CRM way. One easy solution (that keeps popping in my head each time I work on this) is just to create 125 attributes in the Contacts entity and be done with it, but that just seems like really _bad_ practice. Thank you for your time, Kale Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71786
  - 5
    - CRM 1.2 -> 3.0 Upgrade timeout on ActivityBase table Hello, Our CRM upgrade is currently timing out when migrating the ActivityBase table in CRM 1.2 to the ActivityPointerBase table in CRM 3.0. Our ActiviityBase table has about 1.7 million rows. Is there anyway we can resolve this issue or workaround this particular issue and continue the upgrade process? Any ideas or suggestions would be **greatly** appreciated. Kind regards & thanks in advance, deccles Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71785
  - 6
    - Allow Multiple Entity Views Provide the ability to link multiple entities together as the source for a view. For example, to include attributes only stored in the Account entity to be displayed on a contact view. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=3243838d-55bc-4111-8224-fc406aeacca9&dg=microsoft.public.crm Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71784
  - 7
    - Workflow to create relationships We track attendees who attend certain meetings and we do this through a contact to account relationship. Right now, we are going into each contact and creating each relationship manually. Can anyone think of an easier way to do this - it is becoming rathger time consuming. My thoughts are that workflow may be able to help. Is there a way to do relationships on a mass or bulk level? Any help woudl be greatly appreciated!! AmyC Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71782
  - 8
    - E-mail reply tracking in Opportunity We have a process where discounts above certain % need an approval of VP of sales. To get the approval, the user creates a task (e-mail) and sends to VP Sales for approval. The outgoing e-mail is stored in History with the tracking number. When the VP replies to the e-mail with track in CRM enabled, it should get attached to the opportunity. It does not happen. Unless the reply has regarding selected, it does not get attached to opportunity. Is there any way to attach the incoming e-mail to the same entity record it originated from, based on the tracking number? -- Raj Limaye, PMP Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71780
  - 9
    - Web Page Dialog fields Q1. When I Cancel the Order (or close the Opportunity), the Web Page Dialog pops up. This dialog has a "Description" field. Where is this information stored? I cancelled an Order, enetered the description, but could not locate it anywhere on the form. I also checked the FilteredSalesOrder view in database and it is not there either. I wanted to include this information in an e-mail generated by workflow rule on order status change. Q2 The same web page dialog box (Cancel order) has Status reason which has only one drop down option "No Money". However, the attribute statuscode of salesorder has only two choices - New & Pending. Where is this selection "No Money" coming from? -- Raj Limaye, PMP Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71779
  - 10
    - Custom Entity Relationship Attribute Here is my situation: I need to have an entity. Let's call it Split. That has a one to many relationship to Contact. One Split to many contacts. Each contact will need to be given a percentage in relation to this Split. However, this percentage would not be an attribute of either the Split(as each contact would have a different percentage) or the contact(as this contact would only have this percentage in relation to this split). My question is how can I set this up in the system? As far as I can see I cannot have attributes of the Relationship?Thank you! Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71778
  - 11
    - Advanced Find to include All Contacts related to Account Records We have a need to run an Advanced Find where the results from the Accounts entity will display/print "ALL" Contacts associated with the Account - not just the Primary Contact. We may be missing something very simple here, but we have just not been able to do this. If we open an Account, the left pane Contacts section will display all Contacts associated with the Account, so there must be a way to have an Advanced Find pull Account information that would include all the Contacts associated with the Account. We would appreciate any assistance, and our client would be extremely grateful. Thank you kindly, John Seidensticker Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71777
  - 12
    - CRM Architecture Â´m implementing CRM but I want to knw if I can install CRM in the same server where I have SharePoint ??? I think I canÂ´t because bouth use Reporting Services in the same site and default port. Somebody can helpme ??? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71776
  - 13
    - Can't add new report in CRM 3.0 if report made with Report Builder I'm currently testing our setup of CRM 3.0 and SSRS2005 which are on the same server. I can successfully design a custom report in VS2005 report designer, and then add the report from within CRM -- viewing the report works fine, too. But, when I create a report model in VS2005, and then create a report using the Report Designer, CRM can't upload the file. I receive the following error: System.NullReferenceException: Object reference not set to an instance of an object. Why can't CRM add the report from report builder? I can add this report to the server from within VS2005, and actually view it from within CRM, but I get an error if I attempt to "edit" the report in CRM. Help? --Pete Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71773
  - 14
    - import configuration - Core Records Entity - Security Role On the core records tab there is an entity called "Import Configuration". By default, a Salesperson, is granted Organizational read access at the Organizational level. My question: what is "Import Configuration" and why would a salesperson need to read it at any level? Thanks, -- Jim Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71767
  - 15
    - Failure when adding or deleting entitty Ahmed said Hello, when I try to add or delete entity , the CRM fail and display an error message which say : please contact your system administrator... any idea about this error I would know if there is a log for CRM or for SQL Server to check the error cause (I should mention that I succeed to ad table to the CRM DB) Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71757
  - 16
    - Set default for System View Active Account How can I set the default so that when I open CRM "Active Accounts" is automatically selected and opens in the System View and NOT "My Active Accounts" Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71752
  - 17
    - Contact data link to Lead? I'm trying to figure out how (or maybe if) a Contact record maintains a link with its corresponding Lead. I've promoted a Lead to a Contact, and the Lead record's ContactId is not being populated as I had expected. I then checked the ContactLeads table and thought maybe that's where the link was being made but that table is also empty. Does CRM not maintain the Lead-Contact relationship by default? The schema seems to suggest that this is possible but perhaps it's something we have to build in ourselves? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71751
  - 18
    - Workflow question Has anyone successfully created a workflow to read from a datasource and update fields or is this best accomplished with Scribe? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71750
  - 19
    - virus in input.text.url[1].htc ? I have a message from my antivirus software reporting a virus 'HEUR/Exploit.HTML in file INPUT.text.url[1].htc in the temporary internet files directory. Is this a known virus? What to do about it? Tag: CRM licenses gone - deployment mgr empty? (not a repost) Tag: 71748
  - 20
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I've read the various posts about authentication issues causing the
deployment manager to be empty; no licenses, or users.

Our CRM installation was running just fine until this morning it suddenly
returned authentication errors for all users. I've checked everything over
and NOTHING was changed on either the CRM box, or the off-box SQL Server.

If I login to the CRM box as my domain user account (admin on the CRM box) I
get an empty deployment manager. If I login as the local admin account (the
account used to install CRM), I get an error saying SQL Server is unavailable.

The SQL Server in question is on another box and is available. In fact, I
see active connections between the CRM box and the database.

Suggestions?

I checked the CRM database and the SystemUserLicenses table is empty, but I
think that's a red herring. The SystemUserBase table contains all the right
users, as expected.

David

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RE: CRM licenses gone - deployment mgr empty? (not a repost) by DavidKeogh

DavidKeogh
Thu Nov 02 13:08:02 CST 2006

FYI, I was able to restore a week-old backup copy of the database and also
roll-back the server image from backup (the CRM server runs as as a virtual
machine). This worked fine, and CRM is now working. However I have
absolutely no idea what changed and why CRM broke. But the license manager
now shows my organization and users.

"David Keogh" wrote:

> I've read the various posts about authentication issues causing the
> deployment manager to be empty; no licenses, or users.
>
> Our CRM installation was running just fine until this morning it suddenly
> returned authentication errors for all users. I've checked everything over
> and NOTHING was changed on either the CRM box, or the off-box SQL Server.
>
> If I login to the CRM box as my domain user account (admin on the CRM box) I
> get an empty deployment manager. If I login as the local admin account (the
> account used to install CRM), I get an error saying SQL Server is unavailable.
>
> The SQL Server in question is on another box and is available. In fact, I
> see active connections between the CRM box and the database.
>
> Suggestions?
>
> I checked the CRM database and the SystemUserLicenses table is empty, but I
> think that's a red herring. The SystemUserBase table contains all the right
> users, as expected.
>
> David

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