Matt
Mon Oct 18 10:14:05 CDT 2004
Ed,
You can't modify this form in a supported manner. However, if you are familiar
with .Net, you can modify the underlying ASPX page. This would be an
unsupported customization though.
Matt Parks
MVP - Microsoft CRM
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On Mon, 4 Oct 2004 00:19:03 -0700, EdB <EdB@discussions.microsoft.com> wrote:
Many thanks for the info Bryan, it was exactly what I was looking for!
Does anyone have any idea whether the Resolve case form can be modified?
"Bryan Freeman" wrote:
> Sure... The various areas of CRM can be referenced directly via URL. For
> example, to bring up the account for, it would be
>
http://server/SFA/accts/edit.aspx. To reference a specific record, you will
> have to pass in the giud that identifies the record.
>
> "EdB" wrote:
>
> > Hi,
> >
> > I have been experimenting with the isv.config file to create links to
> > external websites etc but have a couple of queries.
> >
> > Is it possible to create buttons in the isv.config file to link to various
> > areas of CRM. For example to create a button in the Case window called
> > "Resolve" which would link straight to the Resolve case window, or a button
> > that would allow me to create a phone call with in a case with one click?
> >
> > Another quick question while I'm here: Ive changed the layout of some of the
> > forms in CRM successfully but is it possible to customize the Resolve Case
> > form?
> >
> > Any help with these issues would be greatly appreciated.
> >
> > Thanks,
> >
> > Ed Barrett