CRM SBS install error

I installed CRM on SBS 2003 and had 1 problem with the Reporting Server being
incorrect. But the CRM Setup Wizard tool would not run (kept getting an
exception).
So, I tried a repair of the CRM setup - no good. Then did an uninstall, and
re-install. The install will not work - I keep getting the following error:

Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
configuration registry key is invalid.

I have not seen any posts that mention an error like this. Any idea what to
try now?

Thanks,
Tom

qweqweewq
Mon Jan 30 09:59:27 CST 2006

Were you installing on SBS 2003 premium?

"TommyK" wrote:

> I installed CRM on SBS 2003 and had 1 problem with the Reporting Server being
> incorrect. But the CRM Setup Wizard tool would not run (kept getting an
> exception).
> So, I tried a repair of the CRM setup - no good. Then did an uninstall, and
> re-install. The install will not work - I keep getting the following error:
>
> Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
> configuration registry key is invalid.
>
> I have not seen any posts that mention an error like this. Any idea what to
> try now?
>
> Thanks,
> Tom

TommyK
Mon Jan 30 10:28:46 CST 2006

Yes SBS 2003 Premium - with SQL 2000 installed from premium disc, and SP-4
applied. But we did not install ISA server (not needed).

I am thinking I will either need to wipe all references from the registry or
reinstall SBS 2003. It's looking like I will have to use a support incident
with Microsoft.

"qweqweewq" wrote:

> Were you installing on SBS 2003 premium?
>
> "TommyK" wrote:
>
> > I installed CRM on SBS 2003 and had 1 problem with the Reporting Server being
> > incorrect. But the CRM Setup Wizard tool would not run (kept getting an
> > exception).
> > So, I tried a repair of the CRM setup - no good. Then did an uninstall, and
> > re-install. The install will not work - I keep getting the following error:
> >
> > Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
> > configuration registry key is invalid.
> >
> > I have not seen any posts that mention an error like this. Any idea what to
> > try now?
> >
> > Thanks,
> > Tom

qweqweewq
Mon Jan 30 10:47:19 CST 2006

In the SQL Server 2000 Reporting Services readme file there is mention of
manual configuration after install. This should not be necessary on an
SBS2003 server, but it might be worth checking it out.

"TommyK" wrote:

> Yes SBS 2003 Premium - with SQL 2000 installed from premium disc, and SP-4
> applied. But we did not install ISA server (not needed).
>
> I am thinking I will either need to wipe all references from the registry or
> reinstall SBS 2003. It's looking like I will have to use a support incident
> with Microsoft.
>
> "qweqweewq" wrote:
>
> > Were you installing on SBS 2003 premium?
> >
> > "TommyK" wrote:
> >
> > > I installed CRM on SBS 2003 and had 1 problem with the Reporting Server being
> > > incorrect. But the CRM Setup Wizard tool would not run (kept getting an
> > > exception).
> > > So, I tried a repair of the CRM setup - no good. Then did an uninstall, and
> > > re-install. The install will not work - I keep getting the following error:
> > >
> > > Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
> > > configuration registry key is invalid.
> > >
> > > I have not seen any posts that mention an error like this. Any idea what to
> > > try now?
> > >
> > > Thanks,
> > > Tom

Dagmar
Mon Jan 30 11:34:23 CST 2006

I have exactly the same problem when installing CRM 3.0 SBS (Dutch) on a SBS
2003 Premium (Dutch) server, running SQL Server 2000 SP4

have you found any solution/work-around yet???

thanx.
dagmar

"TommyK" <TommyK@discussions.microsoft.com> schreef in bericht
news:CD8C06E1-0691-46FB-BC15-D240CD79EF50@microsoft.com...
>I installed CRM on SBS 2003 and had 1 problem with the Reporting Server
>being
> incorrect. But the CRM Setup Wizard tool would not run (kept getting an
> exception).
> So, I tried a repair of the CRM setup - no good. Then did an uninstall,
> and
> re-install. The install will not work - I keep getting the following
> error:
>
> Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
> configuration registry key is invalid.
>
> I have not seen any posts that mention an error like this. Any idea what
> to
> try now?
>
> Thanks,
> Tom

TommyK
Tue Jan 31 08:07:30 CST 2006

No solutions yet....


"Dagmar Sporck" wrote:

> I have exactly the same problem when installing CRM 3.0 SBS (Dutch) on a SBS
> 2003 Premium (Dutch) server, running SQL Server 2000 SP4
>
> have you found any solution/work-around yet???
>
> thanx.
> dagmar
>
> "TommyK" <TommyK@discussions.microsoft.com> schreef in bericht
> news:CD8C06E1-0691-46FB-BC15-D240CD79EF50@microsoft.com...
> >I installed CRM on SBS 2003 and had 1 problem with the Reporting Server
> >being
> > incorrect. But the CRM Setup Wizard tool would not run (kept getting an
> > exception).
> > So, I tried a repair of the CRM setup - no good. Then did an uninstall,
> > and
> > re-install. The install will not work - I keep getting the following
> > error:
> >
> > Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
> > configuration registry key is invalid.
> >
> > I have not seen any posts that mention an error like this. Any idea what
> > to
> > try now?
> >
> > Thanks,
> > Tom
>
>
>

Tibor
Thu Feb 16 08:28:54 CST 2006

Hi Everybody,

Try the following procedure, but the most clear soultion to reinstall SBS
server clearly:
- Uninstall CRM completly
- Delete crm databases from sql server
- Uninstall Fax service during the CRM intallation time (important!)
- Clear any crm web component from the intallation folder.
- Uninstall SQL server 2000 reporting services

- Create a new website from inetmgr for CRM other than default (e.g. MSCRM)
- insall procedure will rename it (read and run scripts no more privileges on
website!)
- During the creation bound the website to default internal IP interface
(e.g. 192.168.1.2 - server's fix ip in the dns)
- Fill the header value box with server's default DNS host name (for examle:
crm, if the server name in the dns is crm.yourdomain.com)
- Do not install official SQL server reporting to the server other than crm
installer installs.
- After the server preparation (crm required components sit on the sbs
server) start crm installation. Do not enable to create CRM website by the
installer. Set your newly created site to CRM website.
- Let CRM installer to install and set up SQL reporting services on the sbs
server.
It will work.
By my opinion the case of the problem is that CRM website and reporting
website will the Default website and same during the default intall. They
must be install to diferent websites. Since the SQL reporting install itself
to the default - please try to prepare a new one for CRM application.
It has worked for me. ;-)

Regards,
Tibor

"TommyK" wrote:

> No solutions yet....
>
>
> "Dagmar Sporck" wrote:
>
> > I have exactly the same problem when installing CRM 3.0 SBS (Dutch) on a SBS
> > 2003 Premium (Dutch) server, running SQL Server 2000 SP4
> >
> > have you found any solution/work-around yet???
> >
> > thanx.
> > dagmar
> >
> > "TommyK" <TommyK@discussions.microsoft.com> schreef in bericht
> > news:CD8C06E1-0691-46FB-BC15-D240CD79EF50@microsoft.com...
> > >I installed CRM on SBS 2003 and had 1 problem with the Reporting Server
> > >being
> > > incorrect. But the CRM Setup Wizard tool would not run (kept getting an
> > > exception).
> > > So, I tried a repair of the CRM setup - no good. Then did an uninstall,
> > > and
> > > re-install. The install will not work - I keep getting the following
> > > error:
> > >
> > > Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
> > > configuration registry key is invalid.
> > >
> > > I have not seen any posts that mention an error like this. Any idea what
> > > to
> > > try now?
> > >
> > > Thanks,
> > > Tom
> >
> >
> >

Dagmar
Fri Feb 24 14:36:34 CST 2006

thanx Tibor I will give it a try this weekend!
I'll keep you informed!

"Tibor" <Tibor@discussions.microsoft.com> schreef in bericht
news:96C5E953-F8B7-4ED8-8279-481D9222C1B3@microsoft.com...
> Hi Everybody,
>
> Try the following procedure, but the most clear soultion to reinstall SBS
> server clearly:
> - Uninstall CRM completly
> - Delete crm databases from sql server
> - Uninstall Fax service during the CRM intallation time (important!)
> - Clear any crm web component from the intallation folder.
> - Uninstall SQL server 2000 reporting services
>
> - Create a new website from inetmgr for CRM other than default (e.g.
> MSCRM)
> - insall procedure will rename it (read and run scripts no more privileges
> on
> website!)
> - During the creation bound the website to default internal IP interface
> (e.g. 192.168.1.2 - server's fix ip in the dns)
> - Fill the header value box with server's default DNS host name (for
> examle:
> crm, if the server name in the dns is crm.yourdomain.com)
> - Do not install official SQL server reporting to the server other than
> crm
> installer installs.
> - After the server preparation (crm required components sit on the sbs
> server) start crm installation. Do not enable to create CRM website by the
> installer. Set your newly created site to CRM website.
> - Let CRM installer to install and set up SQL reporting services on the
> sbs
> server.
> It will work.
> By my opinion the case of the problem is that CRM website and reporting
> website will the Default website and same during the default intall. They
> must be install to diferent websites. Since the SQL reporting install
> itself
> to the default - please try to prepare a new one for CRM application.
> It has worked for me. ;-)
>
> Regards,
> Tibor
>
> "TommyK" wrote:
>
>> No solutions yet....
>>
>>
>> "Dagmar Sporck" wrote:
>>
>> > I have exactly the same problem when installing CRM 3.0 SBS (Dutch) on
>> > a SBS
>> > 2003 Premium (Dutch) server, running SQL Server 2000 SP4
>> >
>> > have you found any solution/work-around yet???
>> >
>> > thanx.
>> > dagmar
>> >
>> > "TommyK" <TommyK@discussions.microsoft.com> schreef in bericht
>> > news:CD8C06E1-0691-46FB-BC15-D240CD79EF50@microsoft.com...
>> > >I installed CRM on SBS 2003 and had 1 problem with the Reporting
>> > >Server
>> > >being
>> > > incorrect. But the CRM Setup Wizard tool would not run (kept getting
>> > > an
>> > > exception).
>> > > So, I tried a repair of the CRM setup - no good. Then did an
>> > > uninstall,
>> > > and
>> > > re-install. The install will not work - I keep getting the following
>> > > error:
>> > >
>> > > Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
>> > > configuration registry key is invalid.
>> > >
>> > > I have not seen any posts that mention an error like this. Any idea
>> > > what
>> > > to
>> > > try now?
>> > >
>> > > Thanks,
>> > > Tom
>> >
>> >
>> >

Dagmar
Sat Feb 25 05:48:21 CST 2006

I gave it a try last night, but .... same problem: setup stops at
FaxService.
I do not quite understand the part you describe with setting up a website
with inetmgr (header value). I've done it, but i keep getting warnings at
the end of the installation-preparation. These warnings point to the website
I set up.

rgds,
dagmar

"Tibor" <Tibor@discussions.microsoft.com> schreef in bericht
news:96C5E953-F8B7-4ED8-8279-481D9222C1B3@microsoft.com...
> Hi Everybody,
>
> Try the following procedure, but the most clear soultion to reinstall SBS
> server clearly:
> - Uninstall CRM completly
> - Delete crm databases from sql server
> - Uninstall Fax service during the CRM intallation time (important!)
> - Clear any crm web component from the intallation folder.
> - Uninstall SQL server 2000 reporting services
>
> - Create a new website from inetmgr for CRM other than default (e.g.
> MSCRM)
> - insall procedure will rename it (read and run scripts no more privileges
> on
> website!)
> - During the creation bound the website to default internal IP interface
> (e.g. 192.168.1.2 - server's fix ip in the dns)
> - Fill the header value box with server's default DNS host name (for
> examle:
> crm, if the server name in the dns is crm.yourdomain.com)
> - Do not install official SQL server reporting to the server other than
> crm
> installer installs.
> - After the server preparation (crm required components sit on the sbs
> server) start crm installation. Do not enable to create CRM website by the
> installer. Set your newly created site to CRM website.
> - Let CRM installer to install and set up SQL reporting services on the
> sbs
> server.
> It will work.
> By my opinion the case of the problem is that CRM website and reporting
> website will the Default website and same during the default intall. They
> must be install to diferent websites. Since the SQL reporting install
> itself
> to the default - please try to prepare a new one for CRM application.
> It has worked for me. ;-)
>
> Regards,
> Tibor
>
> "TommyK" wrote:
>
>> No solutions yet....
>>
>>
>> "Dagmar Sporck" wrote:
>>
>> > I have exactly the same problem when installing CRM 3.0 SBS (Dutch) on
>> > a SBS
>> > 2003 Premium (Dutch) server, running SQL Server 2000 SP4
>> >
>> > have you found any solution/work-around yet???
>> >
>> > thanx.
>> > dagmar
>> >
>> > "TommyK" <TommyK@discussions.microsoft.com> schreef in bericht
>> > news:CD8C06E1-0691-46FB-BC15-D240CD79EF50@microsoft.com...
>> > >I installed CRM on SBS 2003 and had 1 problem with the Reporting
>> > >Server
>> > >being
>> > > incorrect. But the CRM Setup Wizard tool would not run (kept getting
>> > > an
>> > > exception).
>> > > So, I tried a repair of the CRM setup - no good. Then did an
>> > > uninstall,
>> > > and
>> > > re-install. The install will not work - I keep getting the following
>> > > error:
>> > >
>> > > Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
>> > > configuration registry key is invalid.
>> > >
>> > > I have not seen any posts that mention an error like this. Any idea
>> > > what
>> > > to
>> > > try now?
>> > >
>> > > Thanks,
>> > > Tom
>> >
>> >
>> >

DagmarSporck
Sat Apr 01 05:26:02 CST 2006

I recently, formatted the server, installed SBS2003 Prem, configured users,
etc.
upgraded to SP1, exchange to SP2.
installed SQL2005, default installation
then installed CRM 3.0 SBE (pretty default) and (apart of some minor
glitches) it works...

right now I keep getting 1-2 errormessages a day concerning the
BulkEmailService, teh FaxService (ca. 1/wk) and some CRMReportingServices
errors. No problems in operation (although still in implementation mode) have
occured.

rgds,
dagmar

"Dagmar S." wrote:

> I gave it a try last night, but .... same problem: setup stops at
> FaxService.
> I do not quite understand the part you describe with setting up a website
> with inetmgr (header value). I've done it, but i keep getting warnings at
> the end of the installation-preparation. These warnings point to the website
> I set up.
>
> rgds,
> dagmar
>
> "Tibor" <Tibor@discussions.microsoft.com> schreef in bericht
> news:96C5E953-F8B7-4ED8-8279-481D9222C1B3@microsoft.com...
> > Hi Everybody,
> >
> > Try the following procedure, but the most clear soultion to reinstall SBS
> > server clearly:
> > - Uninstall CRM completly
> > - Delete crm databases from sql server
> > - Uninstall Fax service during the CRM intallation time (important!)
> > - Clear any crm web component from the intallation folder.
> > - Uninstall SQL server 2000 reporting services
> >
> > - Create a new website from inetmgr for CRM other than default (e.g.
> > MSCRM)
> > - insall procedure will rename it (read and run scripts no more privileges
> > on
> > website!)
> > - During the creation bound the website to default internal IP interface
> > (e.g. 192.168.1.2 - server's fix ip in the dns)
> > - Fill the header value box with server's default DNS host name (for
> > examle:
> > crm, if the server name in the dns is crm.yourdomain.com)
> > - Do not install official SQL server reporting to the server other than
> > crm
> > installer installs.
> > - After the server preparation (crm required components sit on the sbs
> > server) start crm installation. Do not enable to create CRM website by the
> > installer. Set your newly created site to CRM website.
> > - Let CRM installer to install and set up SQL reporting services on the
> > sbs
> > server.
> > It will work.
> > By my opinion the case of the problem is that CRM website and reporting
> > website will the Default website and same during the default intall. They
> > must be install to diferent websites. Since the SQL reporting install
> > itself
> > to the default - please try to prepare a new one for CRM application.
> > It has worked for me. ;-)
> >
> > Regards,
> > Tibor
> >
> > "TommyK" wrote:
> >
> >> No solutions yet....
> >>
> >>
> >> "Dagmar Sporck" wrote:
> >>
> >> > I have exactly the same problem when installing CRM 3.0 SBS (Dutch) on
> >> > a SBS
> >> > 2003 Premium (Dutch) server, running SQL Server 2000 SP4
> >> >
> >> > have you found any solution/work-around yet???
> >> >
> >> > thanx.
> >> > dagmar
> >> >
> >> > "TommyK" <TommyK@discussions.microsoft.com> schreef in bericht
> >> > news:CD8C06E1-0691-46FB-BC15-D240CD79EF50@microsoft.com...
> >> > >I installed CRM on SBS 2003 and had 1 problem with the Reporting
> >> > >Server
> >> > >being
> >> > > incorrect. But the CRM Setup Wizard tool would not run (kept getting
> >> > > an
> >> > > exception).
> >> > > So, I tried a repair of the CRM setup - no good. Then did an
> >> > > uninstall,
> >> > > and
> >> > > re-install. The install will not work - I keep getting the following
> >> > > error:
> >> > >
> >> > > Action Microsoft.CRM.Setup.Server.RegisterFaxService failed. The
> >> > > configuration registry key is invalid.
> >> > >
> >> > > I have not seen any posts that mention an error like this. Any idea
> >> > > what
> >> > > to
> >> > > try now?
> >> > >
> >> > > Thanks,
> >> > > Tom
> >> >
> >> >
> >> >
>
>
>