Hi all,

On this newsgroup I've read that a hyperlink can be included in a
workflow email for a case record. This hyperlink will open the related
record directly.

The recommended link to put in the email:
<a href="http://crm/CS/cases/edit.aspx?id=&incident.incidentid;">Case
&incident.ticketnumber;</a>

Now I'd like to do the same thing for an workflow email about an
opportunity record.

This is the link I included in the email:
<a href="http://crm/SFA/opps/edit.aspx?id=&opportunity.opportunityid;">opportunity</a>

Unfortunately, this one is not working.

What changes does this link need to function properly?

Thank you for replying.

Basman

RE: include a link to an opportunity record in a workflow email by MattNC

MattNC
Tue Apr 05 13:15:04 CDT 2005

That should work fine. I tried it out. Are you using it in a workflow for an
Opportunity or for something else, like a lead or contact? It will only work
if the workflow rule is triggered by an event for Opportunities.

Matt Wittemann
http://icu-mscrm.blogspot.com


"Basman" wrote:

> Hi all,
>
> On this newsgroup I've read that a hyperlink can be included in a
> workflow email for a case record. This hyperlink will open the related
> record directly.
>
> The recommended link to put in the email:
> <a href="http://crm/CS/cases/edit.aspx?id=&incident.incidentid;">Case
> &incident.ticketnumber;</a>
>
> Now I'd like to do the same thing for an workflow email about an
> opportunity record.
>
> This is the link I included in the email:
> <a href="http://crm/SFA/opps/edit.aspx?id=&opportunity.opportunityid;">opportunity</a>
>
> Unfortunately, this one is not working.
>
> What changes does this link need to function properly?
>
> Thank you for replying.
>
> Basman
>