Hello all,

After several years of a rock solid crm installation we have recently begun
to see this error

16934 from MSCRMdeletionservice
Error: Deletion Service failed to retrieve tables for deletion.

in the sql logs i then get the error "login failure for crmadmin" which is
the account the deletion service runs under. I've noticed that the failure
occurs for whomever happens to be logged in (generally its crmadmin)

Ive triple checked the permission levels and all looks well. Nothing in the
installation has changed since the error started occuring. Ive been
struggling with this for a few weeks and am totally out of ideas... Can
anyone suggest anything?

Andy

RE: 16934 from MSCRMdeletionservice by FrankLee

FrankLee
Wed May 07 12:56:01 CDT 2008

We have seen this issue from time to time. The best approach for this is to
submit a support incident where they will diagnoise this and then advise on
how to resolve (mostly some scripts to cleanup some bad CRM records in SQL).


Frank Lee, Microsoft Dynamics CRM MVP
http://microsoft-crm.spaces.live.com
http://www.workopia.com/Links.htm

"andyd" wrote:

> Hello all,
>
> After several years of a rock solid crm installation we have recently begun
> to see this error
>
> 16934 from MSCRMdeletionservice
> Error: Deletion Service failed to retrieve tables for deletion.
>
> in the sql logs i then get the error "login failure for crmadmin" which is
> the account the deletion service runs under. I've noticed that the failure
> occurs for whomever happens to be logged in (generally its crmadmin)
>
> Ive triple checked the permission levels and all looks well. Nothing in the
> installation has changed since the error started occuring. Ive been
> struggling with this for a few weeks and am totally out of ideas... Can
> anyone suggest anything?
>
> Andy
>
>

Re: 16934 from MSCRMdeletionservice by andyd

andyd
Thu May 08 09:43:47 CDT 2008

We are still only server 2000 with sql 2000. Im not sure we are eligible
for support anymore...



"Frank Lee" <FrankLee@discussions.microsoft.com> wrote in message
news:DF47BA7C-D678-4F0D-B69F-EF2D2B677495@microsoft.com...
> We have seen this issue from time to time. The best approach for this is
> to
> submit a support incident where they will diagnoise this and then advise
> on
> how to resolve (mostly some scripts to cleanup some bad CRM records in
> SQL).
>
>
> Frank Lee, Microsoft Dynamics CRM MVP
> http://microsoft-crm.spaces.live.com
> http://www.workopia.com/Links.htm
>
> "andyd" wrote:
>
>> Hello all,
>>
>> After several years of a rock solid crm installation we have recently
>> begun
>> to see this error
>>
>> 16934 from MSCRMdeletionservice
>> Error: Deletion Service failed to retrieve tables for deletion.
>>
>> in the sql logs i then get the error "login failure for crmadmin" which
>> is
>> the account the deletion service runs under. I've noticed that the
>> failure
>> occurs for whomever happens to be logged in (generally its crmadmin)
>>
>> Ive triple checked the permission levels and all looks well. Nothing in
>> the
>> installation has changed since the error started occuring. Ive been
>> struggling with this for a few weeks and am totally out of ideas... Can
>> anyone suggest anything?
>>
>> Andy
>>
>>


Re: 16934 from MSCRMdeletionservice by FrankLee

FrankLee
Thu May 08 10:07:01 CDT 2008

The current CRM support is v3.0 or newer. Are you on v1.2?

Frank Lee, Microsoft Dynamics CRM MVP
http://microsoft-crm.spaces.live.com
http://www.workopia.com/Links.htm

"andyd" wrote:

> We are still only server 2000 with sql 2000. Im not sure we are eligible
> for support anymore...
>
>
>
> "Frank Lee" <FrankLee@discussions.microsoft.com> wrote in message
> news:DF47BA7C-D678-4F0D-B69F-EF2D2B677495@microsoft.com...
> > We have seen this issue from time to time. The best approach for this is
> > to
> > submit a support incident where they will diagnoise this and then advise
> > on
> > how to resolve (mostly some scripts to cleanup some bad CRM records in
> > SQL).
> >
> >
> > Frank Lee, Microsoft Dynamics CRM MVP
> > http://microsoft-crm.spaces.live.com
> > http://www.workopia.com/Links.htm
> >
> > "andyd" wrote:
> >
> >> Hello all,
> >>
> >> After several years of a rock solid crm installation we have recently
> >> begun
> >> to see this error
> >>
> >> 16934 from MSCRMdeletionservice
> >> Error: Deletion Service failed to retrieve tables for deletion.
> >>
> >> in the sql logs i then get the error "login failure for crmadmin" which
> >> is
> >> the account the deletion service runs under. I've noticed that the
> >> failure
> >> occurs for whomever happens to be logged in (generally its crmadmin)
> >>
> >> Ive triple checked the permission levels and all looks well. Nothing in
> >> the
> >> installation has changed since the error started occuring. Ive been
> >> struggling with this for a few weeks and am totally out of ideas... Can
> >> anyone suggest anything?
> >>
> >> Andy
> >>
> >>
>
>

Re: 16934 from MSCRMdeletionservice by andyd

andyd
Thu May 08 10:31:24 CDT 2008

We are on v 3.0 but all our backend is 2000 which is unsupported. Im not
sure what will happen if it turns out to be a sql error or something. I'd
like to find a solution without having to pay for a support incident if at
all possible.

Andy


"Frank Lee" <FrankLee@discussions.microsoft.com> wrote in message
news:AA7E6DA8-DEE1-44C2-8B22-ED5F78EC7852@microsoft.com...
> The current CRM support is v3.0 or newer. Are you on v1.2?
>
> Frank Lee, Microsoft Dynamics CRM MVP
> http://microsoft-crm.spaces.live.com
> http://www.workopia.com/Links.htm
>
> "andyd" wrote:
>
>> We are still only server 2000 with sql 2000. Im not sure we are eligible
>> for support anymore...
>>
>>
>>
>> "Frank Lee" <FrankLee@discussions.microsoft.com> wrote in message
>> news:DF47BA7C-D678-4F0D-B69F-EF2D2B677495@microsoft.com...
>> > We have seen this issue from time to time. The best approach for this
>> > is
>> > to
>> > submit a support incident where they will diagnoise this and then
>> > advise
>> > on
>> > how to resolve (mostly some scripts to cleanup some bad CRM records in
>> > SQL).
>> >
>> >
>> > Frank Lee, Microsoft Dynamics CRM MVP
>> > http://microsoft-crm.spaces.live.com
>> > http://www.workopia.com/Links.htm
>> >
>> > "andyd" wrote:
>> >
>> >> Hello all,
>> >>
>> >> After several years of a rock solid crm installation we have recently
>> >> begun
>> >> to see this error
>> >>
>> >> 16934 from MSCRMdeletionservice
>> >> Error: Deletion Service failed to retrieve tables for deletion.
>> >>
>> >> in the sql logs i then get the error "login failure for crmadmin"
>> >> which
>> >> is
>> >> the account the deletion service runs under. I've noticed that the
>> >> failure
>> >> occurs for whomever happens to be logged in (generally its crmadmin)
>> >>
>> >> Ive triple checked the permission levels and all looks well. Nothing
>> >> in
>> >> the
>> >> installation has changed since the error started occuring. Ive been
>> >> struggling with this for a few weeks and am totally out of ideas...
>> >> Can
>> >> anyone suggest anything?
>> >>
>> >> Andy
>> >>
>> >>
>>
>>