RE: SFO folder are missing by Shahin
Shahin
Wed Apr 06 04:53:02 CDT 2005
hi shawn
thankx alot for your help i did what u asked en that help, i can see the
the folders onder my crm folder in out look but if clik on any od sub folders
i see the message that page can not be find.
if i try from web browser i can open de crm start page.
p.s. i can not also see the crm in the tool bar of outlook.
thanx again for you help.
"Shawn Tyler" wrote:
> If the whole CRM folder tree is missing from the folder, then you'll try the
> following:
>
> First make sure that hidden files and folders are displayed:
>
> 1. Open My Computer
> 2. Select Tools | Folder Options.
> 3. Click on the View tab.
> 4. In the Advanced Settings sections, select â??Show Hidden Files and Folders.â??
> 5. Click on OK.
>
> Now that hidden files and folders are set to display, enable the viewing of
> the CRM folders:
>
> 1. Open Outlook.
> 2. Click on File | Open | Outlook Data File.
> 3. Browse to â??C:\Documents and Settings\<USER PROFILE NAME>\Local
> Settings\Application Data.
> 4. Select mscrm.pst and click OK. (If the file is missing, you can copy the
> same file from another CRM client and copy to userâ??s computer. This file is
> not user-specific.)
> 5. Close and re-open Microsoft Outlook.
> 6. Confirm that CRM launches when clicking on a folder and that the toolbar
> is now present.
> 7. Remove the reference to crmaddin.dll, restart Outlook and
> then re-add the reference to crmaddin.dll.
>
> "anonymous@discussions.microsoft.com" wrote:
>
> > hi
> > I have a problem with the folders onder SFO voor outlook
> > 2003.
> >
> > i can not see any of Account/ etc in my outlook.
> > if i log on with my admin acount i have no problem at all.
> > but with normal usrs i can not see this folders.
> >
> > i did add the addins from outlook extra menu en i did
> > made the normale user the member of local admin of work
> > staion but stil i can not see any of this folders.
> >
> > any help?
> >