email template should allow adding attachments

currently there is no way to add attchments to a template, which is a severe
restriction


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mscrmexpert
Tue Nov 27 23:53:02 PST 2007

I do agree with this requirement, Also need to add few more things.

1. Insert Attachments
2. Insert HTML and creating HTML Base Templates

3. Insert Survery type template
4. Insert Question / anser style template
5. Images insertion with email template,
6. Preview of files, word documents, html etc

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"MISI" wrote:

> currently there is no way to add attchments to a template, which is a severe
> restriction
>
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=dece7711-7f8d-43b3-9d68-c6dc4a12eeba&dg=microsoft.public.crm

neil
Sun Dec 02 08:31:51 PST 2007

I disagree. If you were able to insert attachments into email
templates, then an instance of the attachment would be saved in the
database with each email message sent that was based on the template.
Some of our customers send 10,000 emails a week from CRM. If each
email had a 1MB attachment, the customer's database would grow 10GB
per week. Sending attachments higs storage space, hogs bandwidth and
clutters email inboxes. A much better strategy is to host the file on
your website and include a link to it within your email.

Imran, Microsoft Dynamics CRM 3.0 already supports lots of the HTML
functionality you are looking for. Just design your email in your
favourite HTML design tool (Macromedia, etc.), then copy and paste the
output webpage into your CRM 3.0 email template form. Just ensure that
any images you use are internet-hosted and not just locally hosted on
your PC.

Regards, Neil