Hello
I've been receiving the crystal reports error "please
verify that you have enough crystal licences" when trying
to access the reports section.
I've looked throguh the archive, but no definitive answer
BUT I do have lots of log file information that may help -
Event Type: Error
Event Source: Crystal_WebConnector
Event Category: (15)
Event ID: 34400
Date: 5/01/2004
Time: 3:17:19 PM
User: N/A
Computer: *
Description:
The description for Event ID ( 34400 ) in Source (
Crystal_WebConnector ) cannot be found. The local computer
may not have the necessary registry information or message
DLL files to display messages from a remote computer. You
may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The
following information is part of the event: assert failure
in file
(Y:\backend\WebAppServer\wsconnector\src\isapi\workerpool.c
pp) at line 71. (false : Request failed with code 3 and
error message Communication failed with all configured Web
Component Servers because they are disabled or not
currently running. If this problem continues, please
contact the system administrator.)..
Event Type: Error
Event Source: Microsoft CRM
Event Category: None
Event ID: 2
Date: 5/01/2004
Time: 3:17:19 PM
User: N/A
Computer: *
Description:
MSCRM Platform Error Report:
-----------------------------------------------------------
---------------------------------------------
Error: Unable to access crystal; check to see if you have
enough licenses : Unable to log into crystal; check to see
if you have enough licenses : Unable to communicate with
crystallogon.csp
Error Message: Unable to access crystal; check to see if
you have enough licenses : Unable to log into crystal;
check to see if you have enough licenses : Unable to
communicate with crystallogon.csp
Error Details: Details on this error have not been
provided by the platform.
Source File: Not available
Line Number: Not available
Stack Trace Info: at System.Web.UI.Page.HandleError
(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext
context)
at
System.Web.CallHandlerExecutionStep.System.Web.HttpApplicat
ion+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep
(IExecutionStep step, Boolean& completedSynchronously)
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: DMSNAPIN
Event Category: None
Event ID: 0
Date: 5/01/2004
Time: 3:00:54 PM
User: N/A
Computer: *
Description:
dmLog: IsCRMSysAdmin : GetUserRoles failed.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: DMSNAPIN
Event Category: None
Event ID: 0
Date: 5/01/2004
Time: 12:47:16 PM
User: N/A
Computer: *
Description:
dmLog: IsCRMSysAdmin : WhoAmI failed.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.