Problem creating custom button from Microsoft CRM in Outlook 2007:
Hi, I'm trying to create a button in outlook linking to a Microsoft CRM page
using Microsoft CRM. I've installed the Laptop client for Microsoft CRM and I
got a Microsoft CRM menu under mail folders in the Outlook 2007 client.
i.e. the Account menu links to
http://localhost:2525/_root/stage.aspx?url=%2F_root%2Fhomepage.aspx%3Fetc=1&id=nav_accts
If I click the accounts menu under Microsoft CRM the Account list shows, but
if I create a button in ISV.Config with "outlook-only" parameter the account
list doesn't show when I click it and standing in my Inbox or any other
mailbox (same link as above).
If I navigate to Contacts under Microsoft Crm and then click the button
again it navigates to the Account list.
The problem seems to be that the explorer window is not visible when Inbox
is open and therefore the Accountlist won't show, but when I'm already in the
Contacts list the explorer window is visible and I'm therefore able to
navigate to the Accounts list.
So the question is, how can I make the explorer window in Outlook visible
when I push the button and I'm currently viewing my Inbox?