anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..")

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- Previous
  - 1
    - CRM 3.0 Redeployment tool Hi everybody, We would like to redeploy our production crm 3.0 to development/test environment. Where can I find the instructions for doing that. I cant see it in the implementation guide and also I can not find redeployment tool for crm 3.0. Is it any different from redeploying 1.2?? Thanks in advance Isil Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54255
  - 2
    - CRM v3 / Win Server 2003 We have CRM v3 on Windows Server 2000. We're experiencing some pretty bad performance and email problems. Emails frequently don't send, windows hang for minutes upon saving changes, we had a permissions error (resulting in emails not sending at all from the web client) solved by changing the app server's SMTP settings, email attachments lose their extension and appear corrupt to the recipient, and we're continually rebooting IIS on the app server to temporarily help alleviate the performance issue. We also upgraded the amount of memory on the app server to 2GB. While that helped, we're still hanging way too often and it obviously didn't have anything to do with email issues. The most recent advice I received is to upgrade our OS to Win Server 2003 b/c of its improvements to IIS. Does anyone have insight as to if this will affect the CRM installation? Or if it's just a matter of scheduling downtime for the upgrade? Also, does anybody have insight as to whether or not this will help? Also, our Exchange server is also 2000. Should we also upgrade that box? Thanks. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54252
  - 3
    - Inactive case notification I'd like to implement a workflow rule that would generate an email if a case has not had any activity in x amount of time. Looks like I could do it based upon status changes; however, I'm looking for the time counter to be reset any time a note has been added or an activity occurs. Any thoughts would be much appreciated! Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54248
  - 4
    - Installing Workflow Manager on client machine besides Server It is possible to install just the workflow manager on a client machine? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54244
  - 5
    - CRM 3.0: Unable to access CRM from the same machine I've installed CRM 3.0 on a server with four IP addresses (one for the machine and one for each Web server hosted on the machine). The DNS server maps "crm" A record to the right IP address. >From clients, I can access the CRM server using http://crm/ >From the server, I can only access CRM web server using the IP address. If I use the http://crm/ URL I always get the authentication dialog box and authentication doesn't work. Any advise? Thanks, Andrea Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54241
  - 6
    - Settings Button (administrator features) Missing in Web Brower Cli The Settings option in the web Browser client is missing on one machine but not on others. I deleted the cookies and restarted the browser and the Setting Button appears. Does anyone have a suggestion for how to correct the problem without deleting all cookies? Mark Nabors Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54240
  - 7
    - mail merge not an available option under more actions Using Outlook SFO on Version 3 CRM. Selecting Microsoft CRM > Workplace > Customers > Accounts in Outlook folder list allows me to have a mail merge option on the more actions drop down menu, but another user (who used to do this on ver 1.2) does not have the option. Any suggstions on how to enable the mail merge option for this user? Thanks, Bernie. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54239
  - 8
    - Outlook sync error One of the Microsoft Desktop Client is giving this error "This record is read-only in Microsoft CRM. Changes will not be synchronized to the Microsoft CRM system." Anyone have any idea why the MSCRM giving me this error ? it is outlook 2003 with MSCRM 3.0 desktop client. Thank You in advanced Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54237
  - 9
    - Suppress the security message in the Outlook client Does anyone know how I can suppress the message that asks me whether I would like toi let an external application acces to my Outlook address book? I don't want to disable this completely, just for CRM. Thanks Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54235
  - 10
    - Callout Security issue Hello, I'm starting to make a callout like the example in the sdk & I just want to write everything to a txt file so I can see what I'm recieving from CRM but in the eventlog I get the following error: entity: account, event: postupdate, exception: System.UnauthorizedAccessException: Access to the path "C:\Program Files\Microsoft CRM\Server\bin\assembly\Update.txt" is denied. strange huh? :) here's my code: public override void PostUpdate(CalloutUserContext userContext, CalloutEntityContext entityContext, string preImageEntityXml, string postImageEntityXml) { TextWriter log = TextWriter.Synchronized( File.AppendText(@"C:\Program Files\Microsoft CRM\Server\bin\assembly\Update.txt")); log.WriteLine("PostUpdate"); log.WriteLine("ObjectType: " + entityContext.EntityTypeCode.ToString()); log.WriteLine("ObjectId: " + entityContext.InstanceId.ToString()); log.WriteLine("CreatorId: " + userContext.UserId.ToString()); log.WriteLine(); log.Close(); } Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54234
  - 11
    - Publishing Menu in MS CRM 3.0 Hi Professionals, I have successfully installed MS CRM 3.0. Default site is set on port http://localhost/5555. Here I am not able to see the menu, Accounts, Contacts..etc.. I tried published available customizations, but still I was not successful. Created new user in AD and added this user in CRM with full rights by assigning all roles to the newly created user. Can anyone guide me in publishing menu on the site? Thanks for reading my post. Adhik Kadam Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54233
  - 12
    - PDF extention lost when mailing quotes Has anyone experienced that the .pdf is removed from an email attachment when the quote is sent out of CRM (3.0 SBE Dutch Language) to a Netscape email address. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54229
  - 13
    - Event ID 5896 after upgrade from 1.2 to 3.0 As the subject, I upgraded from 1.2 to 3.0, and now everytime a mail passes through I get the following error in the Application Event: Source: CrmExchangeQueueServ Event ID: 5896 Description: An HTTP Status of '404 - Not Found' occurred while attempting to deliver a message. Please check the URL in the registry. Message subject: 'subject of mail' URL: 'http://servername/MSCRMServices/CrmEmail.srf' Checked the location above, and sure enough - there is no CrmEmail.srf file, so it throws a 404 error.. great, only - why is this file missing?!! I presume it didn't feel like upgrading it (assuming it was used in 1.2). CRM 3.0 is running on the same box as Exchange (2k3), on a W2k3 server... any ideas please anyone??? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54227
  - 14
    - Determining which Hotfix Is there a way to determine what hotfixes have been installed in our CRM database? I assume there is a table that tracks this, is there? If so, which one? James Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54224
  - 15
    - Recurring Service Activities/Appointments Has anyone found a way to create a recurring service activity or an appointment within CRM? -- Rebekah Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54223
  - 16
    - Registering Can anyone help? I am trying to register the product on-line and although the IE is working and I can surf the web, the registration box states that it can't connect to the internet. I have chacked the settings etc and all is ok. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54220
  - 17
    - include Company logo in email template I would like to include my company logo in email template? How can i do it? I am using Microsoft CRM 3.0. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54218
  - 18
    - Field Mapping to New Entities. If you have created a field in one of your entities, are you able to display the contents of the field in another entity? If so, how do you do this? It seems as though you can't add the created field? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54215
  - 19
    - SFO - Get Offline Error When going offline SFO gets the following error: Microsoft Metadata Cache Error - No entity" Any help? tanks, vagg Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54213
  - 20
    - VS 2005 Reports & SRS 2000 I have an implementation of CRM 3.0 which is running on SQL 2000, with SRS 2000 as the report server. I was wondering if there are any issues with creating reports using Visual Studio 2005 and publishing them to the CRM implementation? When I designed a basic report and tried to load it nto CRM it came back with the cryptic "An error has occured please contact your administrator"....:) (I love the concise nature of that one) If I design reports using VS 2003 I do not experience this problem. Thanks John Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54208
  - 21
    - Adding new options in Lead source and industry Is there anybody could teach the procedures in adding new options to lead source and industry? Thanks a million!!! Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54206
  - 22
    - Migration From 1.2 to 3.0 Dear all, We want to do a new installation of CRM3.0 on a new server. How to migrate data from 1.2 to 3.0 ? (1)Somebody suggested to use data migration tools. I don't like it because I have experienced before (when I migrate Goldmine to CRM 1.2). It is very headache and time-consuming. (2)Somebody suggested to do a new installation for CRM1.2 and upgrade to CRM3.0. Does it mean I can copy the database of 1.2 to a new server and install CRM1.2 ? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54205
  - 23
    - Data Migration Framework v3.0 from ACT to CRM 3.0 Hello there I want to migrate ACT in to CRM 3.0. My company is trying CRM 3.0 implementation but we dont want to put in any initial costs of buying SCRIBE data migration tools. So we are trying out DMF to do this migration. My questions are: 1. Can i migrate ACT Accounts as CRM Marketing Leads? 2. If yes to previous Q, Then existing DMF ACT To CRM spreadsheet does not have the Data Mapping for Lead Table 3. Our ACT accounts are categorised in different groups based on the Industry, Can i migrate data as CRM Leads with same Industry specific groups? I have a very tight deadline to implement the above. Can someone help me out keeping in mind i am bigginer to MS CRM Thank you all. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54204
  - 24
    - Outlook Client not able to connect.. Dear All, I have installed my MS CRM v 3.0 on Windows 2003 SBS. I am encountering the following two problems. 1. When I click on Reprots, it is prompting for Error msg "An Error has occured and contact your System Administrator." 2. When I install outlook client on my client OS (win 2000), I am not able to connect to CRM Server. Error Msg: "There is a problem in communicating CRM Server, please try again later, if the problem persist again contact your system administrator." How can I rectify this problem? Please advice. Thanks Patric Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54198
  - 25
    - CRM 3.0 Desktop Client Install and SBS Monitoring Error I am working on the client installs for CRM SB on SBS 2003. Despite helpful assistance from this NG I have reached the point of calling Microsoft on one of my notebook installs. Before calling them, I thought I should attempt to get as many client installs completed as possible then look to get all my unresolved issues answered simulataneously. To date, I have 2 notebook installs complete and working and the 1 notebook install that is awaiting my MS call. In SBS, all but the users have been setup using the Power User template except my own, which used the Administrator template. To reduce confusion I will refer to the users below as follows: AdminUser - Me NBUser - Other working notebook user. DTUser - New desktop user. So I started installing desktop clients.....The first one appears to have installed correctly however when I log onto the domain with the user's credentials and Outlook is opened I get the "there is a problem communcating with the Microsoft CRM server" error. My corrective actions thus far have been: crmserver.domain.local added to Intranet zone in I All pop-up blockers have been disabled. XP firewall is disabled by default group policy. If I attempt to use the Web Client under the same DTUser account I am re-prompted for crendentials and not allowed access. Using my AdminUser domain login, and the DTUser's credentials for the CRM web client login, I have no problem getting in. If I modify DTUser's Intranet Zone security in IE to "Automatic logon with current username and password" both the web client and the Outlook client work with using my login. To add confusion to the chaos, NBUser's account (working) was created at the same time as the non-working desktop user, using the same Power Users template as mentioned above. Even stranger NBUser, while working fine on his notebook, experiences the same difficulties as DTUser, when attempting to login on using his desptop machine. Also, if I close the errors in Outlook an then select the CRM sections it appear to work fine...... I enabled monitoring in SBS and have been receiving the following error every 10-15 minutes ever since. http://CRM:5555/MSCRMServices request failed: Critical condition. HTTP Status: 400 Bad Request Response Time (msec): 0. (WMI Status: 0 ) Should I try moving CRM to a different ip in IIS. One that does not need the 5555 port? Is changing the entry in IIS and repointing the clients registry entries all that is required for this or does it require a re-install of the Server Application? Any other suggestions for moving forward? Thanks, John Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54197
- Next
  - 1
    - How do I get an email out of in-progress? I just started learning to use queues. I've got email arriving in queues, and I can assign, and then have that user accept. Then it's in that user's in-progress. That's where I'm stuck. How do I get the email out of in-progress? What do I do when the email is processed? How do you tell MS-CRM that the email is processed and no longer has to remain there cluttering up the users in-progress screen? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54195
  - 2
    - GrantAccessToExchangeMailRootAction Hi All, I am attempting to upgrade from CRM 1.2 to CRM 3, and I keep running into a roadblock. The setup goes very well until it reaches the action Microsoft.Crm.Setup.Server.GrantAccessToExchangeMailRootAction. It then proceeds to stop making progress. The server is not frozen or anything, it just never gets past that point in the install. I end up having to kill the task in task manager. I have no clue what could possibly be causing this...can anybody help?!?!? Any suggestions would be appreciated. Thanks in advance, Trevor Gibson System Administrator Pacific Coast Systems, Inc. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54193
  - 3
    - Duplicate SQL SPN I ran the crm advisory upgrade (to upgrade from 1.2 to 3.0) and I received an error regarding the uplicate sql server spn. I used ldp.exe to find the duplicate records and I used ADSI.exe to delete the duplicate record, and after that I restarted the SQL server and the ran the advisory tool again but the error was stiull there, furthermore the none of the users were able to log back into CRM. I was able to retrieve a backup of the server so CRM 1.2 is running fine now. But What did I do wrong? and how could I fix this? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54189
  - 4
    - Missing Inboxes In CRM 1.2 there were 4 mailbox folders in My Workplace. In my 3.0 test installation I only see two (Assigned and In Progress). Why are the 2 others missing? Are they no longer used in 3.0? Ty. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54188
  - 5
    - Limit entity access by Business Unit Hello All, Ok, this should be a simple one, but when attempting to set this up, it did not work. The structure I want to set up is the following: Root Business Unit Root Business Unit entities (contacts, cases...) 1st Sub Business Unit 1st Sub Business Unit entities 2nd Sub Business Unit 2nd Sub Business Unit entities Pretty simple, right? The permissions would be as follows: Users who belong to the root BU can see all entities throughout the system. Users who belong to a Sub BU would only have access to entities belonging to that Sub BU. I was under the impression that this was the built-in behaviour, but when I set this up, and logged on as a Sub BU user, I was able to view all entities. I should probably mention that all of the entities existed prior to setting up the Sub BUs. The platform is CRM 3.0 upgrade from 1.2. Cheers! Jon Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54187
  - 6
    - Setting User Timezones Is there a way to automatically default all user timezone codes to Eastern so that all users are not required to go to their Options settings the first time they login to change their timezone default? Right now, all user timezone codes are defaulting to Pacific. Thanks. Chris Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54180
  - 7
    - Exporting Marketing lists to Excel for mailing We have CRM 3.0, and I am trying to export a Marketing list to Excel with names, addresses etc to be forwarded to a mailing house, for a catalog mailing. I have 745 added members to the list from leads using criteria and manual picking (out of 4500 leads). When I goto export to excel, first try was using static, but it only exports the 3 default columns, not address. I can't find the view for marketing lists to modify to add more columns. When I try to export using Dynamic worksheet and pick address columns, the resulting list in excel is ALL 4500 leads, not just the 745. This seems to me to be a bug. Am I missing a step? Is there another way to do this? Any help would be much appreciated. thanks, Malcolm Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54179
  - 8
    - Full-text Index error Attempting to upgrade to 3.0 and the CRM database check issues a warning that:The full-text indexes on the Microsoft CRM database are not consistent with Microsoft CRM 1.2 full-text indexes. I don't see a full-text catalog listed for any of the crm databases Any ideas? -- Tad Thompson Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54177
  - 9
    - Problem with 3.0 Client installation When I try to install the Outlook client for CRM, the installation tells me that Outlook is not installed. I have Outlook 2003 with Office SP2 installed. Everything should be fine. Any ideas? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54174
  - 10
    - Importing MYSQL databases into CRM 3.0 Hi, Our website portal - an ecommerce store that offers consumer electronics are built on a MYSQL database. We will like to import our Website customer database into CRM 3.0 on a daily basis. Benefit, 1) When customers email us, we can check the history of its purchases (mapped to email address), time of purchases, date of shipment with a click of a button. Is this possible with Microsoft CRM 3.0; if so, is it a easy task that can be dealt with on a daily basis or can be scheduled and automated? thanks Alan Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54173
  - 11
    - License I'm working at a Microsoft Gold Certified Partner company, we received the Microsoft CRM 3.0 CDs and we want to upgrade from 1.2 to 3.0. I nhave no idea about how the licensing thing work. Could someone please tell me if the CDs distributed to gold partners allow the partner to use them at no additional licensing fees? I need som explanation please. On the CD i rad that we are allowed 100 installs. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54162
  - 12
    - create a relationship to either a contact or a company Hi I notice that a case has a very nice feature. It has a single field customerid and two relationships mapping customerid to either a contact or a company, thus allowing the user to specify either a contact or a company when filling in the customer field. I've tried this with a custom entity and (not surprisingly) it fails when I try to create the second mapping with the error that the schema name is already in use. Can anybody suggest a clean way around this? cheers Mike Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54161
  - 13
    - Formatting Section Layout Column Format -- options disabled Hi, my question is related to formatting the Main Form for an entity. I want certain sections to have the three column format. However, when I click on Section Properties, it shows all options for choosing the Column Formats as disabled. The 2-column format, with the Variable Field Width, is the default and the only option I seem to be able to use right now. Why is the Formatting --both layout and column format -- showing up as disabled and how do I activate it? Thanks. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54159
  - 14
    - own CRM Professional, but CRM SBS installs on my SBS Hi, I own the CRM Professional, as I also run Great Plains & intend on using the Integration when & if it releases. My issue is that when installing CRM on my Small Business Server, it installs CRM Small Business Edition. Will this be a problem when the Integration comes out? If so, is there a special way to install CRM Professional? I thought I'd post this instead of calling Microsoft, b/c I'm sure other customers will be having this problem & thought they'd like to know as well. Thanks. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54158
  - 15
    - CRM Integrated Predictive Dialer? Anyone know of a good predictive dialer system that integrates with MSCRM? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54155
  - 16
    - Follow up activites In ACCOUNT, LEAD and CONTACT records there is an option in the toolbar to create a follow up activity. If I fill in the new activity in the form assistant and press SAVE, the new activity gets saved with no information in the fields. If I press SAVE AND OPEN, a new form comes up with all of the fields blank, forcing me to fill in everything including my name and the contact or lead name from scratch. This makes no sense to me. Why doesn't CRM at least fill in the information it knows in the context of the new follow up activity? Am I doing something wrong here? jerwin Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54154
  - 17
    - Export Campaign Acitivites to a timeline/Gnatt chart One of our prospects came up with a good question... They want to be able to take a marketing campaign's planning activities and campaign activities and be able to produce a timeline/gnatt chart for their board meetings. I assume we have to export then maybe upload into MS Project? Any suggestions of how this can be done? Thank you. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54153
  - 18
    - Attaching a case to a Quote or Oder Fairly new to 3.0. Wandering if there is any way to attach a Service Case to a Quote or Order? Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54151
  - 19
    - CRM 1.2 and SQL Server 2005 Hi, We are considering an upgrade from SQL Server 2000 to SQL Server 2005. As part of my evaluation process, I'm trying to find out if SQL Server 2005 is compatible with CRM 1.2. I've been trying to Google this question, but I can't seem to find an answer. Does anybody know if this combination would work, or any issues that we might have to watch out for? Thanks for any help that you can give. Regards, --John Remember, the early bird gets the worm, but the second mouse gets the cheese. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54149
  - 20
    - One to many relationship Is there a way to create a one to many relationship in CRM 3.0? Example... I need to be able to track details of a peice of equipment we sell to you customers so I want to create a one to many relationship (one account with many records with details of equipment we sold to this customer). Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54147
  - 21
    - CRM 3.0 Small business edition with SBS2003 (No premium) Hi, is it necessary to have the SBS2003 Premium edition with microsoft SQL in order to install and use Microsoft Dynamics CRM 3.0 Small business edition? Microsotf CRM v.3 seems to be a great tool and we will very much like to use it for our 15 men team! tks Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54145
  - 22
    - Supported File Attachment for Faxes What are the supported file attachment types for fax activities? So far I've gotten simple text files and Bitmaps to attach properly, but Word documents do not work. Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54140
  - 23
    - Schema Importing With v1.2, you can NOT delete any fields in the database. What happens if I add 2 fields and then decide I do not need them. Then I import a backup schema (before the fields were added), do the 2 fields go away or are they still there? James Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54137
  - 24
    - CRM desktop client causes Exchange problems When I install the CRM client Outlook constantly (every 30 seconds) pops up a ballon saying that "Outlook is trying to retrieve data from the Exchange Server" When I delete and recreate my profile (effectively disabling the CRM client), I do not have a problem. Can anyone suggest where this is coming from and what I can do to sort th eproblem out? Outlook is basically unusable with the desktop client installed. Saira Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54136
  - 25
    - Leads, Contacts and/or Accounts Owned by "Marketing" We have a need for our Marketing Department to own certain Leads, Contacts and Accounts. We would prefer that these entities are not owned by a single User but a group of Users. A queue would be perfect for this, which brings up the following questions: * Can a queue be owned by multiple Users? * Can a Lead be assigned to a Queue? * Can a Contact be assigned to a Queue? * Can an Account be assigned to a Queue? I know this functionality exists in Salesforce. I just can't tell if it is supported by Microsoft CRM. Thanks in advance! - Robyn Tag: anyone resolved this: cannot login after upgrade to 3.0 on win2K3 server ( "contact your systems admin..") Tag: 54133

I quote this because it sounds like what happened to us today:

"Upgrade install of CRM 3.0 on Windows 2K3 box. I can login as the system
administrator, but can't login as any other user. I have "enabled the other
users, but I get an error each time I login. The only thing it says is:
ERROR. An Error has occoured. Contact your systems administrator for more
information..... then I have a Try Again or Close button."

Win2K3 Server
10 users active and having license on 1.2
upgrade successfully terminated
the administrator can login (with restricted access box checked)
no "former" user can login nor can a freshly created user
the license key info (100 users in theory) indicates "100000 users"

Any hint would be appreciated!

Thanks a lot!

Achim

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