Matt
Mon Sep 22 12:08:46 CDT 2003
Jim,
You can "upgrade" the licenses from std to pro for the CRM that is
distributed via Action Pack and to MS Partners. You just need to go through
a CRM partner to do it.
Matt
"Jim H" <Jim@ccsconsultants.com> wrote in message
news:ehOW0dSgDHA.1872@TK2MSFTNGP09.phx.gbl...
These issues are most likely related to an internal issue with MS about CRM
and SBS2003 in general. SBS2003 shipped in the Action Pack is a Beta/RC
version, not a final. When SBS2003 goes GM, expect the full 10 user
version. As for CRM, this is probably related to MS still integrating White
Plains / MBS fully into it's other programs. Alot of industry news related
to MS and CRM indicate that MS is still integrating CRM into it's
strategies, especially the SMB market that the Action Pack targets. Expect
more happenings in the future, and I personally recommend talking to any rep
that will listen about the need for the Professional Suite version of CRM
for SMB markets. Partners who are using the Action Pack need a very
integrated, (relatively) easy to setup package to handle everything from CRM
to product management, and the Pro version of CRM has enough of these
ancillary features (Like Invoicing) to make it very attractive for smaller
partners, even if it ends up being an upgrade scheme attached on top of the
Action Pack. (IE, pay $xx for the Action Pack and the 5/10 usr Std CRM,
then $xx for the upgrade to 5/10usr Pro CRM)
Jim
"Bill Walter" <wqwalter@hotmail.com> wrote in message
news:ObOYqfkaDHA.2328@TK2MSFTNGP09.phx.gbl...
> No unfortunatly I think Action Pack and MSDN Universal both are 5 user
basic
> systems. You can take a $2,000 or so sales and support course and exam and
> get an upgrade to the professional version, or you can purchase one. I
have
> not been able to determine if you can actually pay just the upgrade
amount,
> or if you have to pay the full price to go to professional from the action
> pack version. It is not even clear that you can purchase additional basic
> user licenses for the action pack version. All the paperwork that came
with
> the August Action Pack indicates that all servers and client products now
> allow 10 clients, but the installations of SBS2003 only allows 5, and the
> CRM license key only unlocks 5 users. The reading of the Client License
> addendum appears to give Action Pack users the legal right to have 10
> clients on both CRM and SBS2003, but the software is implemented to
restrict
> the use to 5 users for both products.
>
> Bill Walter
>
> "Jaime Velez" <support@pcnetworktech.com> wrote in message
> news:#97ZhUfaDHA.2136@TK2MSFTNGP10.phx.gbl...
> > I did the same and I received a license but it was only for the standard
> > edition. Shouldn't I have received a license for the Full Professional
> > Version?
> >
> > "Bill Walter" <wqwalter@hotmail.com> wrote in message
> > news:ueX5aW%23ZDHA.2520@TK2MSFTNGP09.phx.gbl...
> > > The Action Pack CRM comes with a 8.5x11 sheet of instructions with a
> > heading
> > > in the center Important and Microsoft Business Solutions CRM stacked
on
> > the
> > > left side. I provides a page of instructions on supplying your Company
> > Name,
> > > Contact Name, Email Address, Street Address city, State, Zip Telephone
> and
> > > Fax numbers. At the bottom is a 15 character Activation Serial Number
> > which
> > > is to be included. The information is emailed to
MBSorder@microsoft.com
> > and
> > > in 5 - 7 business days. Plan on it taking the entire 5 - 7 days. I
> > received
> > > an email with a code to allow 5 users. All the license information
with
> > the
> > > action pack talks about 10 client licenses for all supplied
> applications,
> > > but I think the people that wrote that paperwork did not even know
> > Microsoft
> > > had a CRM product so it may not really mean that CRM is suppose to
have
> 10
> > > client licenses.
> > >
> > > Bill Walter
> > >
> > >
> > >
> > >
> > > "microsoft" <andy@imscan.co.uk> wrote in message
> > > news:uMSIvi9ZDHA.1744@TK2MSFTNGP12.phx.gbl...
> > > > Can you actually get more CRM Licenses with the Action Pack?
> > > >
> > > > If so how do you do this?
> > > >
> > > > "Bill Walter" <wqwalter@hotmail.com> wrote in message
> > > > news:OmjtxKrZDHA.384@TK2MSFTNGP12.phx.gbl...
> > > > > I have been requesting a CRM license every day for the past couple
> of
> > > > weeks
> > > > > from my Action Pack, and I have not gotten anything yet. Has
anyone
> > > gotten
> > > > a
> > > > > usable license key from their Action Pack code?
> > > > >
> > > > > Does it take this long if you are selling the product to get a
> license
> > > to
> > > > > activate your customers?
> > > > >
> > > > > Bill Walter
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>