Workflow - send email using template

Hi,
I need to send email to a user (CRM) when opportunity is created. OK this is
easy but I need to use Email Template because I need to have some
information in the body of the email. This can also be done but the problem
is that it always sends to the opportunies potential customer email adress
which is by default the recipient.
I do not want to send the email to the customer and if I delete the email
adress from the account (not very clever) the workflow hangs (running). The
detail description in the log says "Object address not found on party or
party is marked as non-emailable"

Anything I am missing or any easy way to do this ?

Regards,
Siggi

John
Wed Dec 03 10:10:08 CST 2003

I found that I cannot use the templates to send an email from workflow to an
internal user. All i can send is a generci text message without any details
that the templates provide. The templates only send out to external emails.


"Sigurdur Hilmarsson" <siggi@im.is> wrote in message
news:uJP$DWYuDHA.2308@TK2MSFTNGP09.phx.gbl...
> Hi,
> I need to send email to a user (CRM) when opportunity is created. OK this
is
> easy but I need to use Email Template because I need to have some
> information in the body of the email. This can also be done but the
problem
> is that it always sends to the opportunies potential customer email adress
> which is by default the recipient.
> I do not want to send the email to the customer and if I delete the email
> adress from the account (not very clever) the workflow hangs (running).
The
> detail description in the log says "Object address not found on party or
> party is marked as non-emailable"
>
> Anything I am missing or any easy way to do this ?
>
> Regards,
> Siggi
>
>