John
Thu Sep 01 01:01:26 CDT 2005
this may be as simple as the wrong dll. If you contact businessobjects.com
they will send out a 9.2.2 version or at least verify whether your version
should work with mscrm
you also might want to load the crystal addon onto another workstation and
see if you have the same issue
--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us
"JRM" <JRM@discussions.microsoft.com> wrote in message
news:D6658BDA-FDF2-4EDA-9D20-A6842C771EFD@microsoft.com...
> Hey John,
>
> Crystal Developer Version 9.2.2.693.
>
> SSO is indeed coming up when I set the datasource location:
> SSO
> - account
> - opportunity
> - etc
> and I can log on via APS, open, edit and save the reports remotely on the
> CRM server via crystal fine.
> The full error message I get when attempting to verify the database is:
> Crystal Reports
> Failed to load database information.
> Details: The database DLL 'crdb_mscrm.dll' could not be found.
>
>
> Any ideas ?
>
> JRM
>
>
> "John O'Donnell" wrote:
>
> > 9.2.2+ ???
> >
> > can you go to database verify database location and make sure the
location
> > says SSO rather than a server name
> >
> >
> >
> > --
> > John O'Donnell
> > Microsoft CRM MVP
> >
http://www.mscrmfaq.us
> >
> >
> > "JRM" <JRM@discussions.microsoft.com> wrote in message
> > news:0E147BCC-4A02-44FD-BEA4-5AB4BBFB2389@microsoft.com...
> > > We are tryhing to add selected custom fields to existing crystal
reports
> > on
> > > CRM Version 1.2.
> > >
> > > We are running Crystal Reports Developer Edition 9.2.2+. Any changes
we
> > make
> > > to existing rpoerts data, structure, formula, etc work fine.
> > >
> > > The problem is we can not verify the database in order to grab our
custom
> > > fields.
> > >
> > > "Failed to load database information". Can we not use the Developer
> > Crystal
> > > Version to add custom fields ?
> > >
> > > JRM
> >
> >
> >