Add User + dateTime line in case description when is updated

Hi,

It should be very helpful to have a trigger for automatically add one line
with user and date time the case description was updated.

EX:

***** May 1 2005 11:00h- User 1 *****************************
The customer have a problem with is new bicycle

***** May 1 2005 13:00h - User 2 *****************************
New information bla bla bla

***** May 3 2005 13:00h - User 2 *****************************
New information bla bla bla

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=60d9e1fa-f88f-44f2-9746-99553c3d7c6f&dg=microsoft.public.crm

CRM
Wed May 25 09:00:42 CDT 2005

When you start down this path it gets a lot more involved than just the
description for one object. You are talking about an auditing
solution, and Microsoft doesn't have one. They are relying on ISV's to
handle the gap on things like this.

Luckily one ISV has already solved this problem!! Check out
http://www.vscrm.com - they have an auditing solution called VAST that
solves the entire suite of auditing problems.

>From what I have heard, auditing is not part of CRM 2.0 either, so this
is the only game in town.

Good luck!

Sylvie
Wed May 25 09:14:02 CDT 2005

Thank you, I didn't know this ISV, I will take a look.

Sylvie

"CRM Customizer" wrote:

> When you start down this path it gets a lot more involved than just the
> description for one object. You are talking about an auditing
> solution, and Microsoft doesn't have one. They are relying on ISV's to
> handle the gap on things like this.
>
> Luckily one ISV has already solved this problem!! Check out
> http://www.vscrm.com - they have an auditing solution called VAST that
> solves the entire suite of auditing problems.
>
> >From what I have heard, auditing is not part of CRM 2.0 either, so this
> is the only game in town.
>
> Good luck!
>
>