AD User (Email) for Queue

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  - 1
    - AD User (Email) for Queue Hi All, I just want some clarification for AD User/Email Account that is associated with CRM Queue. Do we need to disable this account? I read in the step by step in instructions from Microsoft CRM 3.0 Installation & Configuration Curriculum: ================================================ If the Support Queue user account is enabled (it should not be if you selected the Disable this account option earlier), then right-click the Support Queue user object, click Disable Account and click OK. WARNING: Ensure that this account is a disabled account. If this account is not a disabled account, the Microsoft CRM queue functionality will not work properly. You can disable the account when you enter the account password, or once the account has been created through this final step above. ================================================ Is this really the requirement? I have been told by others that this AD Account for Queue needs not to be disabled, but not sure because the statement above is so strong that the account needs to be disabled. If it's the case that needs to be disabled, is this AD Account still able to recieve email? Tag: AD User (Email) for Queue Tag: 91547
  - 2
    - exporting advanced find to dynamic spreadsheet I created an advanced find to export activity information into a dynamic Excel file. The problem is that CRM does not give me the option of exporting to a dynamic spreadsheet. Instead, it says: "this is a special view which can be exported only to a static worksheet". Does anyone know what is causing this limitation, and if there is a way around it? Tag: AD User (Email) for Queue Tag: 91546
  - 3
    - Grid view buttons I have added a button to account grid view. this button would open a new page(Custom page). There's submit button in the custom page. when i click that button the same custom page gets opened. this doens't occur if i change the winmode of this button to 0. for 1 and 2 values this scenario occurs. the issu is that i cannot use the 0 option as the window.dialogargumants return as undefined. How can i stop this new page being opened?. Cheers, Charith Tag: AD User (Email) for Queue Tag: 91544
  - 4
    - contract states not updating The contract state is not changing from Active to Expired when the contract end date is reached. We've run the MSCRM Enviromental Diagnostics Wizard and the following errors appear: Job Company_MSCRM.Update Contract States could not be found in the sysjobs table. Job Start_Incremental on Company_MSCRM.ftcat_documentindex.[7.5] could not be found in the sysjobs table. Thanks for any help in advance! Tag: AD User (Email) for Queue Tag: 91541
  - 5
    - Allow more Outlook Task Fields to be updated with data from CRM When creating a task in CRM, it is currently not possible to update Outlook Task Fields such as Billing Information, Mileage and Schedule+ Priority, which we currently have to do manually. MS should allow many more Outlook fields to be updated with data fields from CRM. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=aa54391b-f9b8-48ad-b49f-9fb41ca91f8d&dg=microsoft.public.crm Tag: AD User (Email) for Queue Tag: 91540
  - 6
    - MOC 8529A - CRM - Activate Ready Server - Virtual PC I've installed the ReadyServer in a Virtual PC 2004. Now I have to activate it. I get Product Keys from Microsoft Learning Partners, but they didn't work. Several letters like M, P, J etc. are not accepted. What should I do to activate the Virtual Machine? Do anyone know how to install the Virtual Machines for the students? Did I have to activate them three times a trainer and also for the students? How did the Installation function for the MOC 8529A. Are the Labs installed on the Virtual Machines? pls. help soon. Mindbl2000 EggHeadCafe - .NET Developer Portal of Choice http://www.eggheadcafe.com Tag: AD User (Email) for Queue Tag: 91539
  - 7
    - Moving columns in views I'm trying to move columns in my MS CRM 3.0 environment but I am not able to select the columns I would like to move. In other environment I had no problems... Any suggestions? Thanks in advance Tag: AD User (Email) for Queue Tag: 91537
  - 8
    - =?Utf-8?Q?Attachment_on_emails_don=C2=B4t_synch?= Hi, is this feature or something wrong, When clicking Track in CRM with single email. email synchronizes but attachment on it doesnt go to the CRM activity? Tag: AD User (Email) for Queue Tag: 91530
  - 9
    - Remove entities from account card Which is the easiest way to remove quote, order and invoice from the accountcard in the menu to the left? Tag: AD User (Email) for Queue Tag: 91529
  - 10
    - Welcome note in CRM Homepage Hi, In MSCRM Homepage, I want to display a welcome message based on login user's role and need to display user name and date and in-addition a message should be displayed in scrollbar with number of Service requests allocated to that user. Any sugessions to implement this in MSCRM? Regards Gopal Tag: AD User (Email) for Queue Tag: 91528
  - 11
    - Add a button to CRM Grid row Hi, In MSCRM , Service Request details are displayed in the grid. I need to place a delete button on each grid item and that need to be enabled or disabled based on specific business rules. How can I achieve this? Do I need to extend the grid funcionality? or any other sugessions. Reply to this message is well appriciated. Regards Gopal Tag: AD User (Email) for Queue Tag: 91527
  - 12
    - MSCRMMobileSubscriptions.mdf keeps growing in size Hi, We have CRM Mobile installed and have found that the MSCRMMobileSubscriptions.mdf has doubled in size from 2GB to 4GB in a few months, we have also noticed that it keeps growing in size, and we don't actually use it. Any ideas on why it would keep growing so rapidly with no use of it? Thanks Tag: AD User (Email) for Queue Tag: 91526
  - 13
    - CRM Router We are looking to use a third party service for our email. Would we still need the CRM router? Tag: AD User (Email) for Queue Tag: 91521
  - 14
    - CRM Forms J Script Hi I want to update an attribute on the contact form when a phone call for the contact is closed. Can someone please advise me how i could go about this? Any help would be appreciated. Kind Regards Ridhima Tag: AD User (Email) for Queue Tag: 91515
  - 15
    - Sorting Contacts Question I have changed the sorting of contacts from the CRM-Standard, First Name Last Name to the following; Last Name, First Name Question - Is there any way to automatically apply this type of change for all existing contacts? I know it states that it will apply the cahnge for all contacts moving forward, but that seems incredibly confusing for an end use to have to look at a combination of the two sortings... Thanks in advance, Tag: AD User (Email) for Queue Tag: 91513
  - 16
    - Static excel export is OK, but dynamic export fails? Anyone any ideas why a specific user can export a specific Saved View to a static Excel worksheet, but not to a dynamic worksheet? To be sure, both options (static and dynamic) are available, but when the dynamic option is chosen, Excel opens, loads the column names, but diplays no records. With the static option, all records appear. Puzzled! Tag: AD User (Email) for Queue Tag: 91512
  - 17
    - CRM Activity logs Can someone please guide me if the CRM comes with a tool in which I can audit the changes users make to records, etc. Or is this something that I can do with SQL Server? Thanks Tag: AD User (Email) for Queue Tag: 91509
  - 18
    - Make account History's view filter configurable to each user In CRM, when looking at the "History" details for an account, the default filter is "Last 30 Days". In my case, I would prefer to be able to configure my view to default to "ALL". But I can't configure to a personal default, just the system-imposed default of "Last 30 Days". While personalized configuration for many other views is possible, it doesn't seem to be for this situation. Can it please be configurable? ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=ee8dfd20-4982-4682-95c0-015214eb9b06&dg=microsoft.public.crm Tag: AD User (Email) for Queue Tag: 91507
  - 19
    - CRM 3.0 fresh install, Outlook Client unable to connect w/o VPN After reading over and over the newsgroups, it appears that Outlook clients should be able to connect to CRM without a VPN; however, I have failed to do so. Here is the current setup. SBS2003 w/ Exchange 2003 running CRM router service 2003Server running CRM and SQL and SRS Internal LAN - Outlook and Web-Based crm (http://crm) functions without issue. External WAN - passing through Cisco Pix 501 (opened all neccessary TCP and UDP ports)....Outlook clients (on and off-premise setup) work without issue via the Microsoft VPN to the SBS2003 server. BUT, turn off the VPN, and I am unable to connect. I have found the w/o the VPN, I must move the http://crm.domain.com into the Trusted Sites vs. the Local Intranet to get the CRM to function. I have also found the authentication doesn't seeem to pass when on the WAN because you must enter home\username and pswd. Any suggestions? P.S. I have tried all suggestion on kbhttp://support.microsoft.com/kb/910090 P.S.S. I have installed the Rollup2 Tag: AD User (Email) for Queue Tag: 91506
  - 20
    - Case and Custom Entity Is it possible to relate Cases to a custom entity with the goal of creating Cases for the custom entity? Or can Cases only be created for Accounts and Contacts? Say my custom entity is called 'Licenses', I want to create a Case (ticket) for any issue that I may get for each License record. Thanks, James Tag: AD User (Email) for Queue Tag: 91505
  - 21
    - CRM Mobile Express Does someone tried to istall CRM Mobile express on Windows 2000 Server and if yes how you are overcome issue with deferent ASP.NET versions? Regards, Vladimir Tag: AD User (Email) for Queue Tag: 91502
  - 22
    - Point to a Specific Grid View from Opportunity Link I have added a link on the left navigation bar of the Opportunity called Metrics as well as a new view Opportunity View called Metrics. When the user clicks on the link I want it to load the Metrics view inside the grid. Is there a way to handle this? Thanks! Tag: AD User (Email) for Queue Tag: 91500
  - 23
    - Users can't access CRM via a VPN connection Hi -- we're trying to set it up so our remote users can VPN into the office and use CRM via their Outlook client. We have CRM 3.0 and we're using a Check Point firewall. The CRM Outlook client works great when they're in the office but when they try during a VPN session they get the infamous error: "There is a problem communicating with the Microsoft CRM server. The server might be unavailabe..." Outlook connects to the Exchange server as it should -- but for some reason CRM won't work. I've already looked through the KB article 910090 and none of that applies here (besides -- none of those would apply since it's working from inside the network). I've also tried accessing CRM from the web client and that also fails. When I try going to the site by name it just says the site cannot be found. When I try by IP address we are prompted for a login but after entering that we get a "page is under construction" site. I can ping the server by private IP address during the VPN session and I can RDP to it. I tried putting in an entry in the hosts file but that didn't make a difference. Any other ideas? Thanks! Tag: AD User (Email) for Queue Tag: 91499
  - 24
    - Relationship between Account and Case Hi All, How can you guys make relationship between the account and the case to get addresses attributes from account because I cannot relationship between Case and Address entity in CRM 3.0? Anybody knows it, let me know and I'd appreciated it. Thanks! Tag: AD User (Email) for Queue Tag: 91495
  - 25
    - A dynamic export in Excel has disappeared ... Hello, I have the following problem ... If I click in a view on export to Excel, the static tables are only reported in the opening window. I cannot explain to me why the dynamic tables do not appear any more. The problem has appeared after the change of the roles on the rider "enterprise management". What can this be due to? Greeting, BjÃ¶rn Kramer Tag: AD User (Email) for Queue Tag: 91494
- Next
  - 1
    - cant activate user I upgraded an CRM 1.2 installation to CRM 3.0 - with no big problems. But now I cannot activate users or change restricted access mode setting. When I try to do this and hit save and exit an error page appears. Anyone any idea where I could look at to solve this problem? Tag: AD User (Email) for Queue Tag: 91492
  - 2
    - Problem going offline Hi, I had problem going offline with several clients and after searching internet I found a hotfix kb934370 which I tested and it solved the problem on our test environment. So I also installed it on our production environment to solve the same problem. But I got the following error in the eventviewer on the laptop in production environment: An error occurred during Offline Synchronization. Try going offline again, or restart Microsoft Outlook. Exception happened Exception from HRESULT: 0x80040107.. Error code: -2147221241. . Stack Trace Info: at Microsoft.Crm.Application.Outlook.AddinInteropProxy.SyncToOutlookClass.Download() at Microsoft.Crm.Application.SMWrappers.OfflineSync.SyncToOutlook() at Microsoft.Crm.Application.SMWrappers.OfflineSync.SyncThreadMethod() . For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. I'm unable to go offline at all and I have tried to search for this error without any luck so anyone have any experience with this? Regards PÃ¥l Tag: AD User (Email) for Queue Tag: 91491
  - 3
    - How to hide left hand nav_bars on entities Hi how can we hide the same... whether this can be done for custom entities. please help regards Ritesh Tag: AD User (Email) for Queue Tag: 91484
  - 4
    - add a new "Area"/change existing to the left corner/navigation pan Is it possible to add a new "Area"/change existing to the left corner/navigation Pane in CRM 3.0? I know it possible with With sitemap for workplace. I would like to add a new sub area and customize/rename existing under Campaign form. Where we have links under left corner like Details : Information, Plainning Tasks, Campaign Activities, campaign responses I tried modifying the sitemap. Any suggestions? Tag: AD User (Email) for Queue Tag: 91482
  - 5
    - Reports issue Hi All, I can access the reports at CRM server but if i try to access same CRM reports from any other computer on the LAN then i receive Following error. I am using Administrative Account. An error has occurred during report processing. (rsProcessingAborted) Cannot create a connection to data source 'CRM'. (rsErrorOpeningConnection) Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'. Interestingly, if i open any report once at CRM server, then i am able to open reports from any other computer also for few minutes. And when some kind of session expires then i get same error. Tag: AD User (Email) for Queue Tag: 91474
  - 6
    - Failed to open Account record after converting Lead to Account We are using CRM 3.0. When I open the newly created Account after executing Convert Lead to Account, I get the error message: "An error has occurred. For more information, contact your system administrator". When I turn on CRM Trace, I get the following error message log: >MSCRM Platform Error Report: -------------------------------------------------------------------------------------------------------- Error: Exception of type System.Web.HttpUnhandledException was thrown. Error Number: 0x80042C2B Error Message: Exception from HRESULT: 0x80042C2B. Error Details: Exception from HRESULT: 0x80042C2B. Source File: Not available Line Number: Not available Request URL: http://crm/sfa/accts/edit.aspx?id={ACFE76D8-4C87-DC11-A971-00B0D0FE5CC4} Stack Trace Info: Exception of type System.Web.HttpUnhandledException was thrown. at System.Web.UI.Page.HandleError(Exception e) > at System.Web.UI.Page.ProcessRequestMain() > at System.Web.UI.Page.ProcessRequest() > at System.Web.UI.Page.ProcessRequest(HttpContext context) > at System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() > at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) at Microsoft.Crm.Platform.ComProxy.CRMAccountClass.Retrieve(CUserAuth& Caller, String AccountId, String ColumnSetXML) > at Microsoft.Crm.Application.Platform.Account.InternalRetrieve(String id, String columnSet) > at Microsoft.Crm.Application.Platform.Entity.Retrieve(String columnSet) > at Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId eventId) > at Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity) > at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, String formId, String formType) > at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity) > at Microsoft.Crm.Web.SFA.AccountDetailPage.ConfigureForm() > at Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) > at System.Web.UI.Control.PreRenderRecursiveInternal() > at System.Web.UI.Page.ProcessRequestMain() Type: Platform I looked at the backend MSCRM SQL database and found that the affected Account record was missing a value in the "OwningUser" field. This was suppose to be transferred over from the Lead conversion. If I manually update the OwningUser field with an existing ID value, then I can open the Account record without a problem. Does anyone know how to fix this problem? Thanks, Vouy Tag: AD User (Email) for Queue Tag: 91473
  - 7
    - Is there a way to show in the e-mails on the history screen main Is there a way to show in the e-mails on the history screen main screen whether an attachment is attached Like the paper clip in outlook icon. This would be very helpful when looking at historical e-mails ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=da2dd8f5-0319-410a-b3be-e1590c82b13b&dg=microsoft.public.crm Tag: AD User (Email) for Queue Tag: 91470
  - 8
    - SBS CRM & RSS I am curious to see if anyone has been able to get RSS feeds working properly on a SBS install of CRM 3.0. I've found a few sites but those suggestions don't seem to help. If anyone has any suggestions it would be greatly appreciated. J. Tag: AD User (Email) for Queue Tag: 91469
  - 9
    - CRM Adapter and SQL2005 We read the preq's and have Windows SBS with GP90 and CRM30, but it's telling me that SQL2000 must be installed. This is a new GP install and we're already on SQL2005. Is there a patch or work around that let's the GP90 CRM30 adapter work with SQL2005? Thanks, mdillon@on-targetsolutions.net Tag: AD User (Email) for Queue Tag: 91467
  - 10
    - actualend on activitypointerbase How does actualend column get updated on activitypointerbase table? I have marked some activities (EMail, phone, etc)as completed but the actualend date is set to null. Thanks. Rajiv Tag: AD User (Email) for Queue Tag: 91466
  - 11
    - issues when two people use the "accept" button on the same queue t We use a lot of queues for our business to handle tasks and phone calls. When an employee is ready to perform a task, he or she will refresh the queue which holds the task, then accept the task. The problem is that if person A uses the "accept" button on an activity out of a queue and then person B accepts the same activity, the activity does not show up in either person's in progress queue--and it is missing from the originating queue. In fact, if you attempt to open the activity at that time (by navigating to it's parent) and assign it back to the queue, or any other user, it generates an error stating that you cannot do that when an activity is closed. The activity is not closed though; it is fully able to be edited / etc. It is easy to run into this problem, because if you have several people accepting activities in the same queue, you cant always refresh the queue fast enough to know if an activity has already been accepted or not. Does anyone know what to do about this? Tag: AD User (Email) for Queue Tag: 91464
  - 12
    - Error when trying to add entity in admin interface Anyone experiencing this issue? I am able to bring up both the mobile client and the administration interface. However, when i am in the administration interface and I am trying to add an entity, and I get the following error: Server Error in '/MobileClient' Application. -------------------------------------------------------------------------------- The operation has timed out Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Net.WebException: The operation has timed out Source Error: Line 100: [System.Web.Services.Protocols.SoapDocumentMethodAttribute("http://schemas.microsoft.com/crm/2006/WebServices/RetrieveEntityMetadata", RequestNamespace="http://schemas.microsoft.com/crm/2006/WebServices", ResponseNamespace="http://schemas.microsoft.com/crm/2006/WebServices", Use=System.Web.Services.Description.SoapBindingUse.Literal, ParameterStyle=System.Web.Services.Protocols.SoapParameterStyle.Wrapped)] Line 101: public EntityMetadata RetrieveEntityMetadata(string entityName, EntityFlags flags) { Line 102: object[] results = this.Invoke("RetrieveEntityMetadata", new object[] { Line 103: entityName, Line 104: flags}); Source File: c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\mobileclient\482a8881\f37d5b5\App_WebReferences.3t-hqezq.1.cs Line: 102 Stack Trace: [WebException: The operation has timed out] System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) +54 System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) +4 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +172 Microsoft.Crm.Sandbox.Mobile.MetadataServiceSdk.MetadataService.RetrieveEntityMetadata(String entityName, EntityFlags flags) in c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\mobileclient\482a8881\f37d5b5\App_WebReferences.3t-hqezq.1.cs:102 Microsoft.Crm.Sandbox.Mobile.AddEntity.AddEntityToList(String entityName) in c:\CRM Mobile Express\Administrative Interface\AddEntity.aspx.cs:139 Microsoft.Crm.Sandbox.Mobile.AddEntity.AddEntitiesToList() in c:\CRM Mobile Express\Administrative Interface\AddEntity.aspx.cs:90 Microsoft.Crm.Sandbox.Mobile.AddEntity.Page_Load(Object sender, EventArgs e) in c:\CRM Mobile Express\Administrative Interface\AddEntity.aspx.cs:63 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +34 System.Web.UI.Control.OnLoad(EventArgs e) +99 System.Web.UI.Control.LoadRecursive() +47 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1061 Tag: AD User (Email) for Queue Tag: 91462
  - 13
    - Outlook Client - Mapping - How does it work? Hi all, could anybody explain to me how Outlook &/or MS CRM 3.0 identifies the fields that are mapped please? I'm working on an Outlook Client implementation and will have to include extra fields in the synchronization. I've seen the post on how to show the Parent Account field, but need more info on how Outlook knows that FIELD X = FIELD Y in MS CRM (or the other way around)... The other problem we've come across is that a lot of our customised fields have an underscore in them (ie: PREFIX_FIELDNAME, with the prefix denoting that it's a custo). however, when I try to create a new field in Outlook, it refuses the underscore character. Any ideas as to a solution, please? We can't rename all of out customised fields. Many thanks in advance to anyone who can help me out here. Christopher -- Christopher Grove Tag: AD User (Email) for Queue Tag: 91460
  - 14
    - CRM and Outlook Calendar Sync. I am just starting out with using CRM. One issue I am having is that if you enter an appointment in your outlook calendar and "track in CRM" your fine. But if you enter an appointment in the CRM calendar there is no way to see it from your outlook calendar. Is this just the way it is or am I missing something? Tag: AD User (Email) for Queue Tag: 91450
  - 15
    - Can not send emails within Exchange accounts, but external emails work So basically I have setup some rules mainly for cases. Whenever a serious case is created I want certain people within the organization (MS Exchange server) to be notified. If I use an email address of anybody within the organization it doesn't work, but if I use an external account, like Gmail or Hotmail, the email is sent without a problem. On the CRM server, in the Events log under Applications, I'm getting a Usrenv Event id#1030 almost every 5 minutes, so not sure if that would affect sending emails to people within the same Exchange environment. I'm lost and any help would be appreciated. I'm running the latest version of CRM with all updates installed. Cheers, Mathew Tag: AD User (Email) for Queue Tag: 91449
  - 16
    - Calculating Taxes in CRM Hi all, I am putting together some new reports for printing out quotes, etc for clients rather than exporting the data to excel, formatting and then sending out. I've got the reports from the Sandbox running, and I've modified them to our standards, but now I need to calculate taxes on the quotes for clients. In CRM, this is simply for show and tell, it doesn't mean anything to the bottom line since taxes have no bearing on the revenue of a company. GP sorts this out and accounts for it correctly on our back-end. Problem #1: We do business in more than one country (why CRM is US centric is beyond me in today's global business society), we are using c360's multicurrency add-in to deal with the four primary currencies we sell in, USD, CAD, JPY and EUR. We have offices in 7 different countries all using the same CRM system and we need to calculate taxes based on the local tax requirements. Problem #2: Dealing the additional tax line for GST/VAT/etc in overtaxed countries like Canada, UK, etc. My first instinct is to simply create a different quote report for each country that we sell in and calculate the taxes in each report, but as a perfectionist programmer, this seems a bit sluggish. I wanted to field some feedback on this first to see if anyone has any suggestions for handling this. Lastly, I know that CRM 4 handles multicurrency (which will really open up the product world-wide), but does it handle taxes for the global market as well? -- Chad Sichello / G-SKY Tag: AD User (Email) for Queue Tag: 91448
  - 17
    - Hide the 'save' and 'save and close' buttons Hi, I keep users from saving an entity using the event.returnValue = false; along with an alert in the onsave event. However, I consider it is a bit stupid to let these buttons available only to tell the user he can't save. I would thus like to hide them, and to have the alert displayed only when ctrl+s is pressed. Thanks Tag: AD User (Email) for Queue Tag: 91447
  - 18
    - Default Custom Views Many of our users want to be able to default their own custom views rather than have the system view as their default. Currently this is not available in 3.0 nor 4.0. Should be part of their profile. Thanks. -- BC ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=2b8dfcb0-8730-4f24-bae3-fdd411b3101d&dg=microsoft.public.crm Tag: AD User (Email) for Queue Tag: 91446
  - 19
    - Server Error in '/' Application Exception from HRESULT: 0x80044151 I can not find out what this error means let alone how to fix it. Randomly my users get this error when trying to access their activities folder in CRM. It could happen once a week or everyday then stop for a week, completely unpredictable. What I have been doing to get it back up and working temporally would be clearing the Application, System, and CRMExRouter logs. After a few minutes they can get back to work, but my goal is not to even have to do that. If anyone can help me or shed light on to what I need to do it will be much appreciated. Below is the error my users see if you need anymore information let me know. Server Error in '/' Application. ________________________________________ Exception from HRESULT: 0x80044151. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Runtime.InteropServices.COMException: Exception from HRESULT: 0x80044151. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [COMException (0x80044151): Exception from HRESULT: 0x80044151.] Microsoft.Crm.Platform.ComProxy.CRMQueryClass.ExecuteQuery(CUserAuth& Caller, String QueryXML) +0 Microsoft.Crm.ApplicationQuery.GetViewData() +239 Microsoft.Crm.Application.Controls.ActivitiesGridDataProvider.GetDataXml(QueryBuilder qb) +193 Microsoft.Crm.Application.Controls.AppGridDataProvider.Execute() +156 Microsoft.Crm.Application.Controls.ActivitiesGridDataProvider.Execute() +5 Microsoft.Crm.Application.Controls.AppGridUIProvider.Render(HtmlTextWriter output) +229 Microsoft.Crm.Application.Components.UI.DataGrid.RenderData(HtmlTextWriter output) +531 Microsoft.Crm.Application.Components.UI.DataGrid.RenderInnerHtml(HtmlTextWriter output) +471 Microsoft.Crm.Application.Components.UI.DataGrid.Render(HtmlTextWriter output) +125 Microsoft.Crm.Application.Controls.AppGrid.Render(HtmlTextWriter writer) +126 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +72 System.Web.UI.Control.Render(HtmlTextWriter writer) +7 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243 System.Web.UI.Page.ProcessRequestMain() +1926 Tag: AD User (Email) for Queue Tag: 91441
  - 20
    - Quick Campaign Pending Hello, I have a problem with a quick campaign. After creating a quick campaign (only sending a letter to 8 accounts), my campaign is still pending. I also see now activities. Does anyone have an idea?? Please let me know. Tag: AD User (Email) for Queue Tag: 91432
  - 21
    - Restriction on appending data to custom fields on Account Form? I'm having problems appending data to a custom field on the Account Form. However, the code works perfectly on a custom form, I've made. Btw, the ONLOAD code is: crmForm.all.fieldname.DataValue = 'Text'; On the custom form, the field is filled with the word Text, but on the Account form, nothing happens. Is there some kind of restriction on the account form, and if so - is it possible to remove this restriction? Thanks Tag: AD User (Email) for Queue Tag: 91427
  - 22
    - Make entity read only Hi, I have a high number of records for an entity, each of them being stored twice. The reason is that half of them is supposed to be modifiable and the other half is not for the sake of reporting. There is thus a flag 'modifiable'. My question is : is it possible to make read only the records that are not modifiable based on that flag? Thanks! Tag: AD User (Email) for Queue Tag: 91426
  - 23
    - Callout for Entity Sharing Hi, I want to run some custom code whenever an entity is shared with team/user in CRM3.0. I do not see any caalout available for like preshare or postshare. Pls help me out in finding a solution for the above scenario. Thanks, Mahalax. Tag: AD User (Email) for Queue Tag: 91425
  - 24
    - security roles We have privileges (create, delete, update etc..) for all the MS CRM entities. I want to know how access level (user, business unit, parent-child, organization) will have an impact on the create privilege. Let us take an example with two users. User1 has got create privilege with user level access. And user2 has got create privilege with business unit level access. I do not find any limitation between two users, while creating a new record. Can you please explain how access level will have an impact on create privilege. Thanks & Regards V.Kannan ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=40e7e4df-b45f-4bc7-8da2-f6af599fc0d4&dg=microsoft.public.crm Tag: AD User (Email) for Queue Tag: 91422
  - 25
    - Territory Managment ISV Hi All Are there any ISV's out there that have Territory Management solutions. Terrirtory managment involves the planning of call cycles and visits. Territory Management also includes the managing and targeting a portfolio of customers with specific campaigns and products. Thanks in advance Tag: AD User (Email) for Queue Tag: 91421

Hi All,
I just want some clarification for AD User/Email Account that is
associated with CRM Queue. Do we need to disable this account? I read
in the step by step in instructions from Microsoft CRM 3.0
Installation & Configuration Curriculum:

================================================
If the Support Queue user account is enabled (it should not be if you
selected the Disable this account option earlier), then right-click
the Support Queue user object, click Disable Account and click OK.

WARNING: Ensure that this account is a disabled account. If this
account is not a disabled account, the Microsoft CRM queue
functionality will not work properly. You can disable the account when
you enter the account password, or once the account has been created
through this final step above.
================================================

Is this really the requirement? I have been told by others that this
AD Account for Queue needs not to be disabled, but not sure because
the statement above is so strong that the account needs to be
disabled.

If it's the case that needs to be disabled, is this AD Account still
able to recieve email?

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