CRM Upgrade Advisor

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- Previous
  - 1
    - using assemblies in workflows Hello, we know how to build assemblies and how to use it in a rule form but we need to use a result of an assembly in an e-mail. For a better understanding here is an example. The content of a rule form: when chance is created myAssembly: ID-string (myAssembly is the name of the assembly call, ID-string is the action name) E-Mail To: owner; Subject: new chance Stop Now some questions: How can I use ID-string, the result of myAssembly(), in the following e-mail (there is no field or something to store a result)? How to get the result of an action into E-Mails? And very general: where can I get more information about programming workflow rules and forms? Thank you for answering Mathias Bohm Tag: CRM Upgrade Advisor Tag: 49047
  - 2
    - active contract Hi guys I am coding an application to migrate our data from a bespoke system to CRM and it appears that I need to set my contracts to active state before I can assign cases to them. However I always get the following error when I try to set statuscode on the contract object (I actually get the error when I try to save though). "State code is invalid or state code is valid but status code is invalid for a specified state code" Does anyone know what i am doing wrong? Cheers Tag: CRM Upgrade Advisor Tag: 49046
  - 3
    - Is it a bug or just us? We just upgraded out 1.2 installation (which worked fine) to 3.0. I have found one procedure that is erroring out. Can some of you folks test this and see if your's does the same thing? Or maybe you might have a suggestion as to what the problem is before I start jumping through hoops with PSS. :-) First, go to teh service area. Next create a new case and save and close it. Select "Activities" under details. Create a new activity of type "Task" Fill in some bogus info (doesn't matter how much data you enter). Next on the file menu select "Save As Completed". This throws an unspecified error (even when detailed error messages are tuned on in the web.config file). Anyone else get this? Tag: CRM Upgrade Advisor Tag: 49045
  - 4
    - National Do Not Call Registry Has anyone found an easy method to search CRM for phone numbers of the National Do Not Call Registry? The first file I downloaded is 1.2 GB of nothing but phone numbers. I need to go through and remove those leads, opportunities, contacts etc. Thanks. Tag: CRM Upgrade Advisor Tag: 49044
  - 5
    - CRM 3.0 e-mail not being distributed We have installed CRM 3.0 and I have created a campaign and the associated activities, marketing lists, etc.. Once I distributed the e-mail campaign, the e-mails showed up under the "E-mail Messages Created" details under the Campaign Activity. The e-mails have "CRM:000200.." concatenated to the subject line and have a status of sent but they have not been received. I sent the test e-mails to my company e-mail account. The CRM-Exchange E-Mail Router Service is started and we could not find any errors that were logged. Any suggestions on how to solve the problem? -- David Connect Tag: CRM Upgrade Advisor Tag: 49043
  - 6
    - CRM 3 Sorry i had to mention that i'm using CRM 3 Thanks Tag: CRM Upgrade Advisor Tag: 49042
  - 7
    - Many forms for one entity Is it possible to create (copy already existing) additional form for one entity? Tag: CRM Upgrade Advisor Tag: 49040
  - 8
    - Look Up Type + Assign Entity Hi, I start to use CRM 2 weeks ago and i have real problem and two questions. 1. We are working with distributors and i would like to create under account andother filed "Distributor Primary Contact" (except of the one that exist "Primary Contact"). 2. I created a new entity and i would liek to be able to assign it, how can i add the assign to the entity? Any suggestion how can i do that? Thanks a lot in advance Inbar Tag: CRM Upgrade Advisor Tag: 49038
  - 9
    - Non Sales use of CRM 3.0 - such as vendors Does anyone know if there is an Add-on to enable us to include non sales or services actvities in CRM 3.0? For example, many CRM customers need to record details of purchase enquiries and later raise purchase orders. Rather than have a CRM system that holds just sales and service information they would like to have a one stop solution to hold other information as well. Other CRM systems provide a general ACTION type table which can hold many different types of activities such as purchase enquiries, purchase quotations, Purchases orders, Seminar attendence etc. Obviously they could just add each of these as an activity attached to a given account but this is not really satisfactory as later they might not remember which account (vendor) they purchased a given item from. If they have an ACTION table they can quickly focus in on all purchase enquiries straight away. If there is no such Add-on and you agree with us that there is such a requirement please respond and we will create one for the CRM community. Tag: CRM Upgrade Advisor Tag: 49037
  - 10
    - Error When Going Offline Hi, We just reimplemented CRM in new server by taking the data from the old one. Some clients who used SFO unable to go offline. When offline toolbar was click and initializing started, then there was an error "cannot generate sspi text" and "metadata cache error - no entity" Does anyone know how to solve this issue?? Thx Carrie Tag: CRM Upgrade Advisor Tag: 49033
  - 11
    - Ability to attach Outlook email items to an Activity The Attachment functionality allows attaching any browseable artificate in the system, i.e. documents, presentations, etc. Emails in their native form are not a tangible, browseable artifact and consequently cannot be attached. Emails can be imported into the Application as Activities with Email content stored in text fields. The requirement is to be able to browse through the email items (similar to attaching items alongwith a mail in Microsoft Outlook) and attach them. Can you please suggest any way in which this can be done? Tag: CRM Upgrade Advisor Tag: 49025
  - 12
    - Mandatory linking to Parent when Outlook contact is tracked in CRM When a new contact is made in the Outlook client, two additional functions â??Track in CRMâ?? button and â??Parentâ?? look-up button are available. Pressing the â??Track in CRMâ?? button and selection of a parent account ensure that the new contact gets linked to the account and is visible in the account contacts list. However, if the parent account is not selected, then the contact remains â??orphanedâ??, which violates a mandatory requirement for us. Is there a way that on selecting â??Track in CRMâ?? button in the Outlook client, selection of a parent account be made mandatory? Tag: CRM Upgrade Advisor Tag: 49023
  - 13
    - Errors when saving under CRM 3.0 within Outlook I am getting errors while trying to save any type of record in Leads and Activities. The error message gives me the option of Retry or Cancel. 25% of the time Retry works. More often - I am forced to Cancel and I loose the information in the Lead or Activity that I am trying to save. Config - Outlook 2003, CRM 3.0 running on IBM notebook with Windows XP and latest Service Packs. Anyone else experiencing this? Any suggestions? -- Teddy Burriss Tag: CRM Upgrade Advisor Tag: 49014
  - 14
    - Training Material for CRM 3.0 Is there any eCourse, class training or exams available for 3.0 yet ? Tag: CRM Upgrade Advisor Tag: 49013
  - 15
    - Microsoft CRM E-mail Rule Deployment Wizard can someone give me some information (kb article or documentation) that gives some practical examples with CRM E-mail Rule Deployment Wizard thanks Tag: CRM Upgrade Advisor Tag: 49012
  - 16
    - Report with notes in crm 3.0 I'm trying to create a report for my customized version of Account, and I can't figure out how to add the notes field into the report. It doesn't seem to be in the Account view in the sql(2005) db. Any help would be greatly appreciated. Simon Tag: CRM Upgrade Advisor Tag: 49010
  - 17
    - Microsoft CRM SSL Setup Hi, All, Iâ??m rolling out a CRM 1.2 Installation with hope that within 4 months weâ??ll be migrating to 3.0. Weâ??re planning on exposing our CRM implementation to the WAN and therefore I configured MSCRM Website for SSL. I can access the CRM fine using the newly configuration setup but my custom forms that access the MSCRM Web Services are having issues. Iâ??ve made sure all HTTP request use HTTPS therefore I donâ??t believe thatâ??s the problem. Below is the error message Iâ??m receiving. The underlying connection was closed: Could not establish trust relationship with remote server. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship with remote server. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [WebException: The underlying connection was closed: Could not establish trust relationship with remote server.] System.Net.HttpWebRequest.CheckFinalStatus() +677 System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult) +75 System.Net.HttpWebRequest.GetRequestStream() +234 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +105 Microsoft.Crm.Platform.Proxy.BizUser.WhoAmI() +32 commission.Global.Session_Start(Object sender, EventArgs e) +83 System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e) +132 System.Web.SessionState.SessionStateModule.CompleteAcquireState() +514 System.Web.SessionState.SessionStateModule.BeginAcquireState(Object source, EventArgs e, AsyncCallback cb, Object extraData) +695 System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() +66 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +173 Any help would be greatly appreciated Tag: CRM Upgrade Advisor Tag: 49009
  - 18
    - Looking for recommended procedure... I have a customer with a 1.2 environment that wants to move to 3.0 The 1.2 environment is in a child domain (native, obviously) and they want to move to the parent domain and eliminate that child domain. The parent domain is not native, so a reinstall of 1.2 isnt an option to upgrade. I need to keep the data, any customizations can go away\be recreated. Secondly, in trying to upgrade the 1.2 install in the child domain, the upgrade failed with an error complaining about a 'NAME' field or table. I tried the upgrade wizard and got no complaints, but bombed part way thru the real deal. I have a copy of the backup files for the MSCRM and metabase databases here, so I'd like to play with as much as possible, so I'd love to hear some ideas. Thanks! Lakeith Tag: CRM Upgrade Advisor Tag: 49007
  - 19
    - Authentication Error. CRM could not log you on to the system. Hi. I'm having a problem with a new CRM 3.0 installation. The configuration is as follows: CRM, SQL 2000 sp4 & Active Directory are all on separate machines running Windows Server 2003 sp1. The error I'm getting when I attempt to browse to the CRM website is: Authentication Error Microsoft CRM could not log you on to the system. Make sure your user record is enabled and that you have been assigned at least one security role. For more information, contact your system administrator. After opening Deployment Manager the following error appears: The server http://crmserver:5555/MSCRMServices/ is not responding. This might happen if it is currently unavailable, it is not a Microsoft CRM server, or you do not have sufficient privileges to run User Manager. For more information contact your system administrator. I am logged in as the user I used to install CRM. This is a Domain Admin account. Any help would be much appreciated. Thank you! Tag: CRM Upgrade Advisor Tag: 49006
  - 20
    - Office 12 and CRM 3.0 SFO Client Can anyone advise on a date to test CRM 3.0 SFO that can be installed on Office 12? Tag: CRM Upgrade Advisor Tag: 49003
  - 21
    - Changing Default View in Leads I have created a new view that I would like to have as my default view in the Leads tab. How do I set a new default view? -- Teddy Burriss Tag: CRM Upgrade Advisor Tag: 49002
  - 22
    - How do I get the upgrade to 3.0? We purchased the CRM 1.2 with 15 licenses recently through the Small Business discount. We also have Software Assurance. How do I get the upgrade for CRM 3.0? Tag: CRM Upgrade Advisor Tag: 48999
  - 23
    - It's disappointing to see ....so many single post, unanswered queries in the Group. (e.g., "Questions without answers") Can't tell if it's the community or Microsoft. No warm fuzzies regarding my MS CRM choice.................. -- Time Wounds All Heels! Tag: CRM Upgrade Advisor Tag: 48998
  - 24
    - Mapping a New Contact from an Account Version1.02 query (while we impatiently await 3.0) I've successfully mapped 99% of the fields I need from an Account to a new Contact of that Account. The one thing I am missing is filling the Parent Account field in the Contact. I succeeded in doing it once, but could not save with a Platform Error.. Since rebuilding, everything works and saves....but Parent Account still lays empty. Since our VAR did absolutely no mapping for us 6 months ago, I like to have this done this year. Any suggestions? -- Time Wounds All Heels! Tag: CRM Upgrade Advisor Tag: 48997
  - 25
    - Deploying Web Service SDK 3.0 Issue I have a web service that I have developed. The web service interacts with CRM 3.0, creating and updating opportunities from an exteranl application. The service works great on my development machine. I can even call it from an external machine, and it works just fine. However, when I deploy it to my production server, I get the following error: File or assembly name Microsoft.Crm.MetadataService, or one of its dependencies, was not found. What am I doing wrong in the deployment? I never had any deployment issues with CRM 1.2. Have I not included something? Thank you in advance, Paul Tag: CRM Upgrade Advisor Tag: 48992
- Next
  - 1
    - Deploying Web Service SDK 3.0 Issue I have a web service that I have developed. The web service interacts with CRM 3.0, creating and updating opportunities from an exteranl application. The service works great on my development machine. I can even call it from an external machine, and it works just fine. However, when I deploy it to my production server, I get the following error: File or assembly name Microsoft.Crm.MetadataService, or one of its dependencies, was not found. What am I doing wrong in the deployment? I never had any deployment issues with CRM 1.2. Have I not included something? Thank you in advance, Paul Tag: CRM Upgrade Advisor Tag: 48991
  - 2
    - Error exporting to excel CRM 3.0 when i try to export any data to excel worksheet on a computer with Server 2003 and Office XP, excel opens but just after that i get erorr that specified file cannot be opened, on any other it works fine, could it be because of Office XP? does Server 2003 requires Office 2003 to work properly with such a matter? Tag: CRM Upgrade Advisor Tag: 48978
  - 3
    - Error importing customizations After succesfully redeploying databases on a different server I installed Microsoft 1.2. When I import the customizations I get the message: Import completed with errors, please see event log for details. In the event viewer I get the following message: Schema Editor failed to add the following attributes : CFPaddress1_country,CFPaddress1_region, (etc.) But in my tables and forms I can see all the fields that were created. What can I do to prevent the import customization error? Thank you for your help. Tag: CRM Upgrade Advisor Tag: 48977
  - 4
    - Activities and reminders It would be nice to be able to set reminders for Appointments and other Activities in CRM. Preferrable a user should get a Screenpop (also in the web client) at the remindertime. This suggestion also implies that the synchronisation of reminder information (from Appointments made in OutLook) would be a valuable extra. -- Richard Fransen Newtel Essence Microsoft CRM Certified Professional Axonom Certified Professional ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=b7ea2280-12f1-403e-8dd0-c1c89be242ff&dg=microsoft.public.crm Tag: CRM Upgrade Advisor Tag: 48976
  - 5
    - Combining CRM Deployments We are collapsing a Windows 2000 Active Directory forest into a Windows 2003 AD forest as part of a corporate takeover. There is a CRM installation in both organizations. Can 2 separate CRM instances coexist in a single AD Forest? Any advice or pointers to documentation on the topic would be appreciated. Regards, Pete Tag: CRM Upgrade Advisor Tag: 48973
  - 6
    - SFO: What's the auth differences btw the Online and Offline Instal Why would online installs of SFO connect and function properly without problems but installs using the offline install fail to connect to the CRM server on the same network? I ask because on machines with the offline installs, we get the famous message "There is a problem communicating with the CRM server, please contact your system administrator." The CRM server is running w/o events or issues. So what is the offline Outlook doing differently than the online installs? Tag: CRM Upgrade Advisor Tag: 48972
  - 7
    - 3Com NBX phone system I am looking for a way to integrate CRM 3.0 with 3Com NBX phone system. -- Barry Tag: CRM Upgrade Advisor Tag: 48971
  - 8
    - Importing CRM V3 - Invalid Argument Trying to import accounts in to V3 I tried about 20 sample records and it worked fine. I then added categories and industry to the main CRM app to include all the items in my data. I ran the import, it goes to where I match up the items, then as soon as I click import I get "Invalid Argument" dialog box. Nothing else happens and that's it? Anyone have an idea whats going on? Tag: CRM Upgrade Advisor Tag: 48968
  - 9
    - CRM and SharePoint How should I install SharePoint Services in a Win 2003 STD with CRM already installed and running? I tried to do so with the default options of SharePoint but all I got was lost access to the CRM because of the configuration of IIS that SharePoint does. Does anybody has any suggestion? Thanks Rene Alvarez. Tag: CRM Upgrade Advisor Tag: 48963
  - 10
    - 401 when accessing specific parts When click ing certain areas of crm 3.0 we are getting 401 unauthorized error in home_reports.aspx systemsettings.aspx the user account has full privledges in all rolls on crm, the server is 2k3 with sharepoint portal 2k3 installed. Any ideas? I can offer the debug informatin if it is needed. Thank You, Chase Dafnis Tag: CRM Upgrade Advisor Tag: 48962
  - 11
    - Changing Username in AD will it effect CRM web site access If I change a username will it effect access to MSCRM? Though not the same issue we ran into a problem last year when a user account was deleted from AD, and after re-creating the account it messed everything up to where I could not unassign the CRM license in CRM to the AD account that no longer existed and the new one would not login to CRM. I'm assuming MS thought about name changes when folks get married so I would assume that this should be a safe change? Tag: CRM Upgrade Advisor Tag: 48958
  - 12
    - CRM 1.2 to 3.0 Upgrade Hello Everyone, I'm currently using CRM 1.2 on SQL 200 and 2003 Server and I have been testing the the 3.0 upgrade on a seperate SQL 2000 server also running 2003 server standard in the same domain I'm able to move the the current 1.2 install and databases over to the test server using the backup and recovery procedure as described by Microsoft, and everthing works as it should on the test server and the production server as it should. When performing the upgrade to 3.0 on the test server everything checks out "green" during the pre-install checks. Then during the install it stops with the following Error message "Action Microsoft.Crm.Setup.Server.AddLicenseAction failed Exception from HRESULT: 0x80040216" After that it will not go any further in the install. Please help! Thanks Ryan below is the related info from the install log file 11:07:37| Info| Executing Install action: Microsoft.Crm.Setup.Server.TurnOnSetupModeAction 11:07:37| Info| Executing Install action: Microsoft.Crm.Setup.Server.SetAutoGroupManagementAction 11:07:37| Info| Executing Install action: Microsoft.Crm.Setup.Server.AddLicenseAction 11:07:38|Verbose| Retrieving SYSTEM CUserAuth data ... 11:07:39| Info| SYSTEM CUserAuth.UserId: {b569fe9f-fb0e-4fa5-98b0-3f2d021facc7} 11:07:39| Info| SYSTEM CUserAuth.MerchantId: {180aa419-1490-4d5e-8e9a-80f3aafb55f7} 11:07:53| Error| System.Exception: Action Microsoft.Crm.Setup.Server.AddLicenseAction failed. ---> System.Runtime.InteropServices.COMException (0x80040216): Exception from HRESULT: 0x80040216. at Microsoft.Crm.Platform.ComProxy.CRMLicenseClass.AddDeploymentLicense(CUserAuth& Caller, String OrganizationId, String[] LicenseKey, Int32 LicenseCount) at Microsoft.Crm.Setup.Server.AddLicenseAction.Do(IDictionary parameters) at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, IDictionary parameters, Boolean undo) Tag: CRM Upgrade Advisor Tag: 48953
  - 13
    - Error Deleting Product - CRM 3.0 When we try to delete this one product, it says that it cannot because it is associated with another record. Any ideas? Tag: CRM Upgrade Advisor Tag: 48948
  - 14
    - BULK change status of orders? Does CRM have built in capability to bulk change the status of orders? Haave a list and mark all/unmark all and the check certain ones? Matt Tag: CRM Upgrade Advisor Tag: 48946
  - 15
    - is it possible to have a recurring sales order? service order? Hello, Is it possible to have a recurring sales order in CRM 1.2 or 3.0? Matt Tag: CRM Upgrade Advisor Tag: 48943
  - 16
    - sample onsave event Has anyone tested the sample onsave event provided on the Help file/SDK? I will post it here, it doesnt seem to work correctly... Sample onSave event script: The following sample script shows how to use an onSave event to prevent a user from saving the form if the user doesn't enter required information. This takes validation one step further than is possible by setting a field on a form as Business Required, because the validation occurs only when specific data is entered in other fields. The script has different behavior when the user clicks Save or Save and Close. var CRM_FORM_SAVE_MODE_SAVE = 1; var CRM_FORM_SAVE_MODE_SAVEANDCLOSE = 2; // Only validate if the user clicked "Save" switch (event.Mode) { case CRM_FORM_SAVE_MODE_SAVE: // If the user provided a first and last name, they must provide // a job title as well. if (crmForm.all.jobtitle.DataValue == "" && crmForm.all.firstname.DataValue != "" && crmForm.all.lastname.DataValue != "" && { // Tell the user what is wrong alert("Please provide a Job Title for this person."); // Give the control focus crmForm.all.jobtitle.SetFocus(); // Cancel the save return false; } break; case CRM_FORM_SAVE_MODE_SAVEANDCLOSE: // If the user forgot to provided a title, provide a default for them if (crmForm.all.jobtitle.DataValue == "") { // Set a default Job Title crmForm.all.jobtitle.DataValue = "N/A"; // Since this is a "Save & Close", the user is in a hurry // just save the form. return true; } break; } Tag: CRM Upgrade Advisor Tag: 48941
  - 17
    - MSCRMAddressBook Error I've Installed Microsoft CRM 3.0 and the Outlook tools and everything worked fine for about two days. Now I'm getting the following error when I startup Windows and of course CRM for outlook never loads. ***Begin **************************************************** An error occurred with the Microsoft CRM Address Book - the user could not be authenticated. Check user credentials, network connections and CRM server availability and try restarting Microsoft CRM. HR=0x80004005. Context=Access check. Function=CheckWhoAmIAndAccess. Line=940. ******End**************************************************** On the same machine i can open the web version without fail integrated login works just fine so AD must be working correctly. Thanks for any help. Tag: CRM Upgrade Advisor Tag: 48940
  - 18
    - Create Incident (sdk) I need to add a reference to the CRM Proxy DLL for the code in VB.net (CRM SDK) but no have knowledge if just the line with <%@ Import Namespace="Microsoft.Crm.Platform" %> thanks for your help this is the code ' strServer should be set with the name of the platform Web server Dim strServer As String = "server2" ' virtualDirectory should be set with the name of the Microsoft CRM ' virtual directory on the platform Web server Dim virtualDirectory As String = "crm2" Dim strDir As String = "http://" + strServer + "/" + virtualDirectory + "/" ' BizUser proxy object Dim bizUser As New Microsoft.Crm.Platform.Proxy.BizUser() bizUser.Credentials = System.Net.CredentialCache.DefaultCredentials bizUser.Url = strDir + "BizUser.srf" ' CRMIncident proxy object Dim incident As New Microsoft.Crm.Platform.Proxy.CRMIncident() incident.Credentials = System.Net.CredentialCache.DefaultCredentials incident.Url = strDir + "CRMIncident.srf" Dim strErrorMsg As String Dim strIncidentXml As String Dim strIncidentId As String Dim strAccountId As String = "{3E24E79C-7EC5-4473-95FF-7E46FEBB534B}" Dim strCustomerId As String = "{ECF99EF1-3858-4E06-ABD9-EBFE526BF9FF}" Try Dim userAuth As Microsoft.Crm.Platform.Proxy.CUserAuth = bizUser.WhoAmI() ' Set up the XML string for the new incident strIncidentXml = "<incident>" strIncidentXml += "<title>Incident 1</title>" strIncidentXml += "<accountid>" + strAccountId + "</accountid>" strIncidentXml += "<ownerid type=""" + Microsoft.Crm.Platform.Types.ObjectType.otSystemUser.ToString() + """>" strIncidentXml += userAuth.UserId + "</ownerid>" strIncidentXml += "<customerid type=/" " + Microsoft.CRM.Flags.ObjectType.otSystemUser.ToString() +" / ">" ' 'ToDo: Error processing original source shown below ' ' '------------------------------------------^--- Syntax error: ';' expected strIncidentXml += strCustomerId + "</ownerid>" strIncidentXml += "</incident>" ' Create an incident strIncidentId = incident.Create(userAuth, strIncidentXml) ' 'ToDo: Error processing original source shown below ' ' '-^--- Syntax error: ')' expected Catch err As System.Web.Services.Protocols.SoapException ' Process the platform error here strErrorMsg = "ErrorMessage: " + err.Message + " " + err.Detail.OuterXml + " Source: " + err.Source Catch err As Exception ' Process other errors here strErrorMsg = "ErrorMessage: " + err.Message End Try Tag: CRM Upgrade Advisor Tag: 48939
  - 19
    - Error at Entity Update I am trying to update an entity(contact). An error "Server was unable to process request" raisd while entity update. Returned Detail in SoapException: --------------------------------------- "<error>\n<code>0x80045f00</code>\n<description />\n<type>Platform</type>\n</error> -------------------------------------------------------------------------------------------- source code: -------------- crmService.CrmService _crmService = new WindowsApplication1.crmService.CrmService(); _crmService.Credentials = System.Net.CredentialCache.DefaultCredentials; try { WindowsApplication1.crmService.Key objKey = new WindowsApplication1.crmService.Key(); objKey.Value = new Guid("4092e0f3-8f58-da11-a1b7-0003ff005ea2"); oContact.contactid = objKey; oContact.address1_line1 = "34 Market St. test for update profile"; _crmService.Update(oContact); }catch(SoapException ex ) { MessageBox.Show(ex.Detail.ToString()); } ------------------------------------------------------------------------------------------------- Please help me Tag: CRM Upgrade Advisor Tag: 48934
  - 20
    - Error on Login Fresh install of CRM 3.0 on SBS 2K3 box. Tons of Ram (1gig free). I can login as the system administrator, but can't login as any other user. I have enabled the other users, but I get an error each time I login. The only thing it says is: ERROR. An Error has occoured. Contact your systems administrator for more information..... then I have a Try Again or Close button. If I hit try again, it does the same thing. Now, if I'm trying to login from the CRM server.... I don't even get that far with the any account. I just get the login window three or four times and then an Unauthorized page from IE. When I try to run any of the snap in tools, it tells me that the CRM server is not running. Any ideas?? Thanks, IRA Tag: CRM Upgrade Advisor Tag: 48933
  - 21
    - CRM laptop clinet I am unable to go online after installing the laptop client. I could synchronise all the files offline and when I wanted to go online again, I get a message " Microsoft CRM cannot go online. The CRM server was not found" But there is no problem with the server. I can access CRM through the web. I would be happy if someone can give a solution to my problem -- Jony Lawrence Tag: CRM Upgrade Advisor Tag: 48932
  - 22
    - Error When Accessing System Settings via Web - Details When I click on System Settings, i get an error. I can offer the debug info.... feel free 2 help. FYI It is a 2k3 Standard with also Sharepoint Portal 2003 and crm 3.0 here is the info on it. Microsoft CRM Unhandled Error Details: Server Error in '/' Application. -------------------------------------------------------------------------------- The request failed with HTTP status 401: Unauthorized. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Net.WebException: The request failed with HTTP status 401: Unauthorized. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [WebException: The request failed with HTTP status 401: Unauthorized.] System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1296 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218 Microsoft.Crm.ReportingServices.ReportingService.ListChildren(String Item, Boolean Recursive) +80 Microsoft.Crm.Web.Tools.SystemSettings.SystemSettingsPage.ConfigureCategoryList() +329 Microsoft.Crm.Web.Tools.SystemSettings.SystemSettingsPage.ConfigurePage() +7623 Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +20 System.Web.UI.Control.PreRenderRecursiveInternal() +62 System.Web.UI.Page.ProcessRequestMain() +1499 Microsoft CRM Application Error Report: Error Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Error Details: Exception of type System.Web.HttpUnhandledException was thrown. Error Number: Source File: Not available Line Number: Not available Date: 12-25-2005 Time: 15:47:50 Type: Application Error (2) Server: reacon Request URL: http://reacon:5555/tools/systemsettings/dialogs/systemsettings.aspx Tag: CRM Upgrade Advisor Tag: 48931
  - 23
    - how do you start up the bulk email processor in 3.0 how do you start up the bulk email processor in 3.0. Would appreciate any help you could give Tag: CRM Upgrade Advisor Tag: 48930
  - 24
    - Task Create - Status - Workflow 3.0 I'm trying to make a simple task, when a user owner is assigned a task in CRM, it receives an email letting it know it has one. I have the following below, but it is not generating one when i assign one manually in the CRM. What to do? I've tried both the following: When task is created E-Mail to:[owner];Subject test As well as: When task is created if Task activity status = Open then E-Mail to:[owner];Subject test I've checked the mailserver many times over, and I can send emails manually from the CRM so you can rule that out Tag: CRM Upgrade Advisor Tag: 48927
  - 25
    - Filter contact records by customer type code in views In version 1.2 I had set up several views of contact records by customer type code. In 3.0 this field cannot be selected as filtering criteria. While the views I had set up in 1.2 work, that cannot be changed. Is there a reason this field is no longer avialable under 3.0? This field is listed attribute. Is there a way to may it appear? Thanks for any help you can give. Brand Tag: CRM Upgrade Advisor Tag: 48926

I am doing a test run on my CRM develoment server and I receive the following
error result, "The stored procedures in the CRM database are not consistent
with CRM 1.2 stored procedures"

Any thoughts on this, it states in the advisor that this is an issue that
will not cause upgrade problems, but I'd like to have no warnings prior to
the upgrade.

Re: CRM Upgrade Advisor by Erik

Erik
Mon Jan 02 17:58:42 CST 2006

Sean,

You can have a look at the log file in c:\documents & settings\<your
userprofile>\application data\microsoft\mscrm\logs
You might find some answers in there...

--
Erik van Hoof
CWR Mobility
Check our weblog at: http://www.cwrmobility.com/weblog

"Sean Donnelly" <SeanDonnelly@discussions.microsoft.com> wrote in message
news:A9DBF733-B68D-400F-8BA1-B6C92A8E8E31@microsoft.com...
>I am doing a test run on my CRM develoment server and I receive the
>following
> error result, "The stored procedures in the CRM database are not
> consistent
> with CRM 1.2 stored procedures"
>
> Any thoughts on this, it states in the advisor that this is an issue that
> will not cause upgrade problems, but I'd like to have no warnings prior to
> the upgrade.

Re: CRM Upgrade Advisor by originaljeffie

originaljeffie
Fri Feb 03 06:44:16 CST 2006

Hi Erik,

Have same problem, except i don't have the file in that location, there is
the folder, but no files?
Does this tie into the same problem as triggers??? How do i force the file
to create again???

"Erik van Hoof (CWR Mobility)" wrote:

> Sean,
>
> You can have a look at the log file in c:\documents & settings\<your
> userprofile>\application data\microsoft\mscrm\logs
> You might find some answers in there...
>
> --
> Erik van Hoof
> CWR Mobility
> Check our weblog at: http://www.cwrmobility.com/weblog
>
>
> "Sean Donnelly" <SeanDonnelly@discussions.microsoft.com> wrote in message
> news:A9DBF733-B68D-400F-8BA1-B6C92A8E8E31@microsoft.com...
> >I am doing a test run on my CRM develoment server and I receive the
> >following
> > error result, "The stored procedures in the CRM database are not
> > consistent
> > with CRM 1.2 stored procedures"
> >
> > Any thoughts on this, it states in the advisor that this is an issue that
> > will not cause upgrade problems, but I'd like to have no warnings prior to
> > the upgrade.
>
>
>