Updating CRM Templates

Currently we have our CRM templates (to use for mail merging) saved locally.
We would like to move these onto a shared drive on our network. However, the
problem is that when they are shared, we are experiencing a normal.dot issue
because it is being accessed by more than one person at a time.

We are told there is no way around the normal.dot issue. So we are fine
storing the templates locally. However, we would like to set up a process
for updating these templates periodically, in the event that changes/updates
need to be made. Since they are stored locally, not everyone would receive
the updates though.

Is there an automatic process to set up to achieve this? We are trying to
avoid making changes to a master copy and having to manually copy the files
to all of the users.

Matt
Wed Oct 19 20:43:03 CDT 2005

If you have automated software distribution capabilities you could do it
that way or by creating a bat file that is executed as part of a users
startup. Not the best choices, but they can work.

--

Matt Parks
MVP - Microsoft CRM


"Cayla" <Cayla@discussions.microsoft.com> wrote in message
news:EE62D385-E0A9-4581-8C24-69531A66622F@microsoft.com...
Currently we have our CRM templates (to use for mail merging) saved locally.
We would like to move these onto a shared drive on our network. However,
the
problem is that when they are shared, we are experiencing a normal.dot issue
because it is being accessed by more than one person at a time.

We are told there is no way around the normal.dot issue. So we are fine
storing the templates locally. However, we would like to set up a process
for updating these templates periodically, in the event that changes/updates
need to be made. Since they are stored locally, not everyone would receive
the updates though.

Is there an automatic process to set up to achieve this? We are trying to
avoid making changes to a master copy and having to manually copy the files
to all of the users.