RE: Uninstall CRM Sales for Outlook by Mark
Mark
Tue Jun 29 15:50:29 CDT 2004
Well if there is no button for that application to remove=20
it...does it exist at all under the programs currently=20
installed. It should be listed under the add/remove=20
program section if it is there. If for some reason it is=20
not listed...just continue on the uninstall steps anyway.
>-----Original Message-----
>I am having the same problem reinstalling Cales for=20
Outlook.
>I started folloing your instructions, but in stage 2;=20
removing MSDE,
>there is no button that says remove in Add/Remove=20
Programs.
>
>Any ideas about this please?
>
>
>"Mark Uy" wrote:
>
>> 1. Use Add/Remove Programs to remove the Microsoft=20
CRM=20
>> Sales for Outlook application.
>> 2. Use Add/Remove Programs to remove Microsoft SQL=20
>> Server Desktop Engine (CRM). This is the application=20
>> preventing you from reinstalling your Client=20
Application=20
>> because you have not uninstalled it yet before=20
>> reinstalling the client.
>> 3. Then to delete the folder you mentioned which=20
holds=20
>> the MSDE Microsoft CRM Sales for Outlook local=20
database,=20
>> you must first right-click on My Computer on the=20
client=20
>> machine that has/had Sales for Outlook. Then choose=20
>> Manage. Go to the Services area. Find MSSQL$CRM and=20
>> stop that service. You should now be able to delete=20
that=20
>> folder.
>> 4. Go to Start | Run. Type Regedit. Navigate to=20
>> HKEY_Local_Machine\Software\Microsoft\Microsoft SQL=20
>> Server.
>> 5. Right click on the CRM under the Microsoft SQL=20
Server=20
>> Key and choose delete.
>> 6. Go to HKEY_Local_Machine\Software\Microsoft\MSCRM.
>> 7. If the MSCRM Exists, delete it.
>> 8. Restart the client machine and reinstall Sales for=20
>> Outlook.
>>=20
>>=20
>> >-----Original Message-----
>> >How do I uninstall CRM Sales for Outlook? I tried to=20
>> >delete de Microsoft CRM Folder, but I couldn=C2=B4t. I=20
>> already=20
>> >Delete CRM from Add/Remove Programs. But when I tried=20
to=20
>> >Installed Microsoft CRM Sales for Outlook again it=20
tells=20
>> >me that I had a previous installation of it.
>> >
>> >I would really apreciate if someone help me.
>> >
>> >
>> >.
>> >
>>=20
>.
>