Last week, I turned off the CRM E-mail Tracking Token in Settings:
Organization Settings: System Settings: E-Mail Tracking. Emails were
manually added to CRM by users and the tracking token remained absent. This
was exactly what we wanted.

Today, the Tracking Token turned itself back on. After several attempts, it
continues to turn itself back on immediately after I save the new setting.

Anyone got an idea what may be the problem?

Re: Turning Off Tracking Token and Keeping it Off by Darren

Darren
Thu Aug 09 11:48:17 CDT 2007

Hi James,

Just wondering, did you take out the rule that you deployed to the
user's mailbox?

Darren Liu
Crowe
http://www.crowecrm.com

On Aug 9, 10:14 am, James Landrith <James
Landr...@discussions.microsoft.com> wrote:
> Last week, I turned off the CRM E-mail Tracking Token in Settings:
> Organization Settings: System Settings: E-Mail Tracking. Emails were
> manually added to CRM by users and the tracking token remained absent. This
> was exactly what we wanted.
>
> Today, the Tracking Token turned itself back on. After several attempts, it
> continues to turn itself back on immediately after I save the new setting.
>
> Anyone got an idea what may be the problem?