CRM Transactions

Hello

Someone in our organization deleted a contact and account record.
Is there a way to find out what user did this?

Thanks.


Kathy

Matt
Thu Nov 02 10:24:10 CST 2006

Not after the fact. The only way to track something like this is to add
auditing logic to the application.

--

Matt Parks
MVP - Microsoft CRM


"kathyc" <kathyc@discussions.microsoft.com> wrote in message
news:C6C39766-0822-43C5-9D37-8BCB64E48130@microsoft.com...
Hello

Someone in our organization deleted a contact and account record.
Is there a way to find out what user did this?

Thanks.


Kathy

kathyc
Thu Nov 02 10:33:01 CST 2006

Hello Matt,
Thank you for answering me.
Do you have any suggestions on the best way to accomplish this.
For example adding in an additional change log table and on a commit
statement updating it with action taken and user name/id.
Thanks Matt.


"Matt Parks" wrote:

> Not after the fact. The only way to track something like this is to add
> auditing logic to the application.
>
> --
>
> Matt Parks
> MVP - Microsoft CRM
>
>
> "kathyc" <kathyc@discussions.microsoft.com> wrote in message
> news:C6C39766-0822-43C5-9D37-8BCB64E48130@microsoft.com...
> Hello
>
> Someone in our organization deleted a contact and account record.
> Is there a way to find out what user did this?
>
> Thanks.
>
>
> Kathy
>
>
>

Matt
Thu Nov 02 16:47:25 CST 2006

You would need to add a Pre-Callout on the Delete action. You could also
use a Post Callout, but the Pre-Callout gives you acces to the data in the
record.

--

Matt Parks
MVP - Microsoft CRM


"kathyc" <kathyc@discussions.microsoft.com> wrote in message
news:6172650D-8718-4A0A-9A47-AA74AFABFBDE@microsoft.com...
Hello Matt,
Thank you for answering me.
Do you have any suggestions on the best way to accomplish this.
For example adding in an additional change log table and on a commit
statement updating it with action taken and user name/id.
Thanks Matt.


"Matt Parks" wrote:

> Not after the fact. The only way to track something like this is to add
> auditing logic to the application.
>
> --
>
> Matt Parks
> MVP - Microsoft CRM
>
>
> "kathyc" <kathyc@discussions.microsoft.com> wrote in message
> news:C6C39766-0822-43C5-9D37-8BCB64E48130@microsoft.com...
> Hello
>
> Someone in our organization deleted a contact and account record.
> Is there a way to find out what user did this?
>
> Thanks.
>
>
> Kathy
>
>
>