Support for Japanese Language (code pages or other conversion meth

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Does anyone know of a way to support Japanese and Chinese with CRM? We will
be having incoming emails and webfeeds create cases and weâ??ll automatically
route the cases into a variety of queues. A Japanese customerâ??s description
of their issue should be captured in CRM in Japanese or at least should
capture a separate html file as reference.
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Re: Support for Japanese Language (code pages or other conversion meth by Matt

Matt
Thu Jun 16 22:29:39 CDT 2005

The database is already setup to handle double-byte characters (everything is
NVARCHAR). Thus, as long as you have the appropriate fonts, it might already
work for you.

Matt Parks
MVP - Microsoft CRM

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On Thu, 16 Jun 2005 14:54:03 -0700, "Larry" <Larry@discussions.microsoft.com>
wrote:

Does anyone know of a way to support Japanese and Chinese with CRM? We will
be having incoming emails and webfeeds create cases and we?ll automatically
route the cases into a variety of queues. A Japanese customer?s description
of their issue should be captured in CRM in Japanese or at least should
capture a separate html file as reference.

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Re: Support for Japanese Language (code pages or other conversion by Larry

Larry
Tue Jun 21 16:11:01 CDT 2005

Thanks Matt. Testing so far looks good. This is all new territory for me.
I appreciate the reply.

"Matt Parks" wrote:

> The database is already setup to handle double-byte characters (everything is
> NVARCHAR). Thus, as long as you have the appropriate fonts, it might already
> work for you.
>
> Matt Parks
> MVP - Microsoft CRM
>
> ----------------------------------------
> ----------------------------------------
> On Thu, 16 Jun 2005 14:54:03 -0700, "Larry" <Larry@discussions.microsoft.com>
> wrote:
>
> Does anyone know of a way to support Japanese and Chinese with CRM? We will
> be having incoming emails and webfeeds create cases and weâ??ll automatically
> route the cases into a variety of queues. A Japanese customerâ??s description
> of their issue should be captured in CRM in Japanese or at least should
> capture a separate html file as reference.
>
>
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