RobMottram
Fri Feb 08 06:33:00 CST 2008
IT would surprise me that a faulty file would only stop it working for some
users and not others. Are any of the users using the Laptop client, as I
havev found with CRM3 that changes only when to the laptop client after doing
a connect/disconnect cycle to the server.
Also, security setting changes appear to need the CRM Client closed an
re-opened as it stays running in CRM4 after outlook closes. Have you tried
rebooting the clients that don't work?
"A.K.B." wrote:
> THANKS a lot for taking time!,
> It helped for some users (especialy for my testuser)
> but not for all.
>
> Could it be a "bad" ISV that doesn't work for Outlook 2003?
> (those who are missing the menu in outlook - can now see it in the webclient)
>
> <ImportExportXml version="4.0.0.0" languagecode="1031"
> generatedBy="OnPremise">
> <Entities />
> <Roles />
> <Workflows />
> - <IsvConfig>
> - <configuration version="3.0.0000.0">
> - <Root>
> - <!-- The main Global Menu Bar located at the top of all root level areas
> -->
> - <MenuBar>
> - <!-- Custom Menus that appear between the Goto Menu and the Help Menu
> -->
> - <CustomMenus>
> - <Menu>
> - <Titles>
> <Title LCID="1031" Text="TIP" />
> </Titles>
> - <MenuItem Client="Outlook, Web" AvailableOffline="true"
> Url="
http://tip-crm/TIP-AG/tools/business/home_user.aspx?viewid=%7b00000000-0000-0000-00AA-000010001019%7d">
> - <Titles>
> <Title LCID="1031" Text="Benutzer" />
> </Titles>
> </MenuItem>
> <MenuSpacer />
> </Menu>
> </CustomMenus>
> </MenuBar>
> - <!--
> Application Level Tool Bar
>
>
> -->
> </Root>
> - <!-- Microsoft Customer Relationship Management Entities (Objects)
> -->
> - <!-- Microsoft Customer Relationship Management Service Management
> Customization
> -->
> </configuration>
> </IsvConfig>
> <EntityMaps />
> <EntityRelationships />
> - <Languages>
> <Language>1031</Language>
> </Languages>
> </ImportExportXml>
>
> "Rob Mottram" wrote:
>
> > The security role setting you require is ISV Extensions.
> > In the english version it will be found as the 1st option in the
> > Miscellaneous Privileges under the customization tab of a security role.
> >
> > This gives the user rights to see ISV customizations.
> >
> > I hope that this helps
> >
> > "A.K.B." wrote:
> >
> > > Hi,
> > >
> > > I just did some customizations in CRM 4.0
> > >
> > > I added a menu (with the ISV) in Outlook and the webclient
> > > where a simple user-view is shown.
> > > So all users can easily get phonenumbers of their coworkers.
> > >
> > > My problem is, that not everybody sees the menu - and I guess
> > > it has to do with insufficient rights.
> > >
> > > As I don't want to give too much rights to normal workers,
> > > but I want them to see the menu (I want extend that in the future)
> > > I added user-read rightts but that doesn't seem to be enough.
> > >
> > > What screw I have to tight to fix that ;-)
> > >
> > > If you have any idea - please discruibe the right on which tab it is,
> > > because I have a german version.
> > >
> > > Thanks a lot for any suggestion