Slow CRM performance over VPN

Hi,

Is there a lot of data transferred while accessing CRM?

We have a customer that is complaining of slow performance when accessing
CRM over a VPN connection. He has tried 2 different high speed Internet
connection with the same result.

He has no CRM performance problem at his office!

He's using Symantec as firewall. Could it be an issue?

Any idea ?

Thanks in advance.


Sebastien

John
Tue Jan 18 02:02:45 CST 2005

is he using the web client or the outlook sfo client? For the purposes of
testing have him briefly disable the firewall...try to access over vpn then
turn it back on.

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Sebastien Demigne" <sebastien.demigne@fjordinteractif.com> wrote in message
news:eUjrT6k%23EHA.3416@TK2MSFTNGP09.phx.gbl...
> Hi,
>
> Is there a lot of data transferred while accessing CRM?
>
> We have a customer that is complaining of slow performance when accessing
> CRM over a VPN connection. He has tried 2 different high speed Internet
> connection with the same result.
>
> He has no CRM performance problem at his office!
>
> He's using Symantec as firewall. Could it be an issue?
>
> Any idea ?
>
> Thanks in advance.
>
>
> Sebastien
>
>