Re: CRM 3 Slow Web Interface by Chadwill
Chadwill
Wed Feb 08 17:11:28 CST 2006
Thanks Dave!
A while back we had increased our memory to 2GB and did not increase the
paging file size. I just incresed it to 3070MB (1.5 times more than memory).
I'll check to see if that helps...
So far it's working MUCH BETTER!!!
I'm going to go ahead and post what I had typed up to the point of
implementing the change:
We too are experiencing slowness with CRM 3.0 over our local Gb network. I
also noted that CPU utilization pegs out close to 100% when I first open it
on my workstation's browser. I've set my logon to open the Contacts by
default. Once the contacts finally display (after about a minute), the cpu
usage on the server goes back down to normal utilization. When I click on
Accounts it takes almost as long to display and the server cpu utilization
pegs out close to 100% again. When I click on Calendar, same thing but it
displays a little faster (I think because we have nothing entered into the
calendar). During the high CPU utilization the Page File Usage remains
constant at about 1.5GB so memory lack of memory doesn't seem to be part of
the problem; We're seeing no other performance issue on the server except
that it takes longer (about 6 minutes?) to boot up since installing CRM 3.0.
It seems every request, maybe it's every uncached request, increases server
cpu utilization. The cache must expire though because sometimes displaying
the selected items take a long time and sometimes they don't. Hower, when I
first open CRM it ALWAYS takes a long time to display.
Our specs are as follows:
Server: Dell poweredge 600sc, SBS 2003, P4 2.4Ghz, 2GB Ram, IDE hard drive,
CRM, Exchange Server and SQL server
Workstations: All are P4 2.4Ghz and better with at least 512MB Ram
Network: Gigabit and all NICs are 1Gb
Users: 5 users
"Dave Ireland" wrote:
> Not sure if it will help, but we have several environments running in VMs
> and we found that they required much more memory than their CRM 1.2
> counterparts. But when we bumped the memory from 384 to 768, there was no
> improvement in performance. The thing we missed was to increase the size of
> the page file to be the appropriate size for the memory on the system. The
> result was a lot of page file churning and, as Mike pointed out in his post,
> the disk I/O was the bottleneck. So we increased the p/f size to be 1152
> (normal recommendation is 1.5 * memory) and this helped dramatically.
>
> If you have recently increased the RAM on your server, make sure your p/f
> size is set to the 'recommended' value.
>
> Dave Ireland
>
>
>
> "Athan" <AthanP@gmail.com> wrote in message
> news:1138279347.382643.300340@g47g2000cwa.googlegroups.com...
> > Hello,
> >
> > I have 1 installation on Win2003 SBS Premium with 2GB Memory.
> >
> > The server performance is usually at 5% but the CRM 3.0 Web Client is
> > very slow,
> > it takes a minute to load the page from Account to Contacts in local
> > network.
> >
> > the settings tabs works fast, e.g. settings > templates > e-mail
> > templates
> > but if I click in workplace then it takes a minute to load the page
> >
> > any ideas on how to fix it ?
> >
> > thank you
> >
> > athan
> >
>
>
>