Re: Server not found with Outlook client by Uwe
Uwe
Tue Jul 15 10:33:18 CDT 2008
Hello Aamir,
thank you for your message. The Diagnostic hangs on Step 5 of 11 in
client configuration. Nothing happens from there.
I ran the configuration several times, because I tried several
addresses (IP, alias, full qualified servername etc.) Nothing changed.
Marc, thank you. The OUTLOOKErrors.log shows the following. i cannot
interpret this, but I don't think this has something to do with it).
All the other files are older or are installer protocols:
Bucket;0x8004010f;1;c:\bt\2342\src\application\outlook\addin
\common.cpp@HrSetIconIndex(1566)<-0x5fffc64<-0x5ffff04<-0x5ffff74<-0x5ffffac<-0x5ffffec
Bucket;0x8004010f;1;c:\bt\2342\src\application\outlook\addin
\mapieventshandler.cpp@CMapiEventsHandler::HandleEvent(193)<-0x13f26c<-0x13f290<-0x13faf0<-0x13fb4c<-0x13fb6c<-0x13fcec<-0x13fd88<-0x13fda8<-0x13fdbc<-0x13fde8<-0x13fe50<-0x13feb0<-0x13fec0<-0x13fed0<-0x13ff08<-0x13ff30<-0x13ffc0<-0x13fff0
Bucket;0x8004010f;1;c:\bt\2342\src\application\outlook\addin
\common.cpp@HrSetIconIndex(1566)<-0x1600fc64<-0x1600ff04<-0x1600ff74<-0x1600ffac<-0x1600ffec
Bucket;0x80004005;1;c:\bt\2342\src\application\outlook\addin\..\Common
\utility.h@GetInitialPollingPeriod(662)<-0xfd7ff74<-0xfd7ffac<-0xfd7ffec
Bucket;0xa0f20009;1;c:\bt\2342\src\application\outlook\addin
\explorerevents.cpp@CExplorerEvents::SelectionChange(365)<-0x13fbbc<-0x13fc0c<-0x13fc74<-0x13fcc4<-0x13fd18<-0x13fd60<-0x13fdb4<-0x13fdd4<-0x13fdec<-0x13fe08<-0x13fe28<-0x13fe70<-0x13feb0<-0x13fed0<-0x13ff08<-0x13ff30<-0x13ffc0<-0x13fff0
Thank you!
Regards,
Uwe
On 15 Jul., 16:32, Marc <M...@discussions.microsoft.com> wrote:
> Have you looked in the log files for additional information on the error?
>
> C:\Documents and Settings\<%user%>\Application Data\Microsoft\MSCRM\Logs
>
> "Uwe Braunholz" wrote:
> > Hello,
>
> > if I install the Outlook Client everything seems to work fine fist.
> > But after a while (restart outlook or something like that) I get an
> > error "Server not found" in the titlebar of each outlook-folder
> > related to CRM.
>
> > The foldercontent looks like an Internet Explorer error message
> > saying:
> > The page cannot be displayed.
>
> > The last line says "Server or DNS cannot be found".
>
> > If I run the homepage url of the folder in Internet Explorer
> > everything is fine.
>
> > If I run the http-debugger Fiddler, it seems fine, but the page does
> > give this error.
>
> > I had the impression this occures if I had Internet Explorer open
> > before. But i cannot say it for sure yet.
>
> > Is there anything I have to setup? I already reset my zone-settings in
> > IE as well as my extended options in IE Internet Options.
>
> > Hope someone can help me with this.
>
> > Thank you!
> > Regards,
> > Uwe
>
>