We have created a number of custom entities with an email attribute but the
'send email' option does not know the attribute. The 'To' field does not
populate. Using the selection also fails with a cannot create token error. Is
there a specific attribute name that the send email is looking for? Can we in
fact send emails from custom entities?

RE: Sending emails from a custom entity by MattNC

MattNC
Thu Sep 21 20:07:01 CDT 2006

No. Custom entities can only ever be associated to activities in the
"Regarding" field due to limitations in the relationship that custom entities
have to activities.
--
Matt Wittemann, CRM MVP
http://icu-mscrm.blogspot.com


"Steve" wrote:

> We have created a number of custom entities with an email attribute but the
> 'send email' option does not know the attribute. The 'To' field does not
> populate. Using the selection also fails with a cannot create token error. Is
> there a specific attribute name that the send email is looking for? Can we in
> fact send emails from custom entities?

RE: Sending emails from a custom entity by Steve

Steve
Thu Sep 21 20:16:01 CDT 2006

Thanks Matt, thought that may be the case

"MattNC" wrote:

> No. Custom entities can only ever be associated to activities in the
> "Regarding" field due to limitations in the relationship that custom entities
> have to activities.
> --
> Matt Wittemann, CRM MVP
> http://icu-mscrm.blogspot.com
>
>
> "Steve" wrote:
>
> > We have created a number of custom entities with an email attribute but the
> > 'send email' option does not know the attribute. The 'To' field does not
> > populate. Using the selection also fails with a cannot create token error. Is
> > there a specific attribute name that the send email is looking for? Can we in
> > fact send emails from custom entities?