MattNC
Tue Feb 27 14:40:15 CST 2007
There should be an email address field on the account form by default. If
not, you can go to the customization area and add the field back, then
publish your changes.
--
Matt Wittemann, CRM MVP
http://icu-mscrm.blogspot.com
"dubious" wrote:
> Matt -
>
> I inherited our crm administration. It looks like our Accounts form
> (template) doesn't have a spot for an email address. Is that by default? I
> am assuming to correct the error mentioned that I'll have to add an email to
> the form.
>
> "MattNC" wrote:
>
> > If there is no email address in the Account itself, after you press Send,
> > there will be an error message "At least one recipient does not have an
> > E-mail address or is marked as Do Not Allow E-mail"
> > --
> > Matt Wittemann
> >
http://icu-mscrm.blogspot.com
> >
> >
> > "BM" wrote:
> >
> > > What happens if I use "Send Email" from an account level but it does not have
> > > an email defined in its properties (the regarding to field lists the account
> > > so activity gets properly tagged)?
> > >
> > > Does it automatically go the primary contact mentioned on the account (who
> > > happens to have an email address defined)?
> > >
> > > Thanks,
> > > BM