Scribe XML to CRM migration

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I realize this isn't a group dedicated to Scribe or migration, but it's
the closest I could find.

I'm trying to migrate contacts from XML to CRM using Scribe. However,
when I do this, all that it inserts are blank fields. Any ideas?
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RE: Scribe XML to CRM migration by RichElliott

RichElliott
Thu Aug 04 15:49:03 CDT 2005

What objects are you trying to import to CRM? Accounts? Contacts? Leads?
Opportunities? You will need to separate your data in order to process it
properly, unless you have the data inside of some other system. XML alone
will require you to do quite a bit of coding.

Do you mind me asking ... what system are you coming out of originally?
Scribe has adapters for most off-the-shelf systems. Would be much easier if
you could come out of the originating system [ACT, Goldmine, Siebel,
SalesLogix, Outlook, Exchange].

I would suggest you take the Scribe training if you intend to do a lot with
the tool. It's about the only way. Otherwise, contact your reseller and get
support through them.

Hope that helps.

Rich Elliott
Associates Solutions, Inc.
www.associates-solutions.com


"joshm@susqtech.com" wrote:

> I realize this isn't a group dedicated to Scribe or migration, but it's
> the closest I could find.
>
> I'm trying to migrate contacts from XML to CRM using Scribe. However,
> when I do this, all that it inserts are blank fields. Any ideas?
>
>
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Re: Scribe XML to CRM migration by joshm

joshm
Thu Aug 04 16:02:56 CDT 2005

Hi Rich,
I'm originally coming from Exchange. We have a custom Contact form
which I wrote an agent script for. It exports the data to a randomly
named XML file on the Exchange server. A service then picks this up and
inserts the XML into the Scribe message queue. Everything is fine up to
here. Then, this queue calls a DTS package, which is where everything
is getting off-track. I check CRM after this update, and the inserted
Contact is completely blank. I think it may have to do with a root node
that the Scribe message queue is putting around the XML. The tag is
<string> </string>. My DTS is written with a root node of <Contact>,
and I think this is causing issues.

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