Resolves a custom entity

Is there a way to create a resolution message just like one for any system
entity, for example case resolution?

I have created an custom entity but struggling with a way for the users to
close and resolve the custom entity.

Thanks for your help.

MattNC
Tue Jun 27 20:35:01 CDT 2006

You can add a custom ISV button to your custom entity form that launches a
page in a web dialog and sets the parent entity's status to inactive. On my
blog I have a link to a step-by-step guide on cloning a record. Look at the
code, and you will see how you can achieve this using a similar custom
application.
http://icu-mscrm.blogspot.com/2006/04/how-to-extend-crm-in-order-to-clone.html


--
Matt Wittemann, CRM MVP
http://icu-mscrm.blogspot.com


"Tuan" wrote:

> Is there a way to create a resolution message just like one for any system
> entity, for example case resolution?
>
> I have created an custom entity but struggling with a way for the users to
> close and resolve the custom entity.
>
> Thanks for your help.

Tuan
Thu Jun 29 11:00:03 CDT 2006

Thank you, Matt. This is very helpful.

Tuan

"MattNC" wrote:

> You can add a custom ISV button to your custom entity form that launches a
> page in a web dialog and sets the parent entity's status to inactive. On my
> blog I have a link to a step-by-step guide on cloning a record. Look at the
> code, and you will see how you can achieve this using a similar custom
> application.
> http://icu-mscrm.blogspot.com/2006/04/how-to-extend-crm-in-order-to-clone.html
>
>
> --
> Matt Wittemann, CRM MVP
> http://icu-mscrm.blogspot.com
>
>
> "Tuan" wrote:
>
> > Is there a way to create a resolution message just like one for any system
> > entity, for example case resolution?
> >
> > I have created an custom entity but struggling with a way for the users to
> > close and resolve the custom entity.
> >
> > Thanks for your help.