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- Previous
  - 1
    - MICROSOFT CRM URL I recently encountered an error when trying to launch the Microsoft CRM Outlook Client. Basically just navigating to any of the crm folder structure caused an error to occur. Per documented sources, I've removed and readded the COM addin but to no avail. I removed the CRM Outlook Client completely and when trying to install it now, cannot get pass the URL for the server. Any URL, whether it is the qualified or partial or even the machine name will fail and give me the following error: "setup was unable to find an instance of the Microsoft CRM Server components." The IIS is setup with 3 host headers. crm, crm.domain.com and crmtest (machinename). Has anyone run into this before? Thanks Tag: Report List not displayed Tag: 20020
  - 2
    - Lotos Notes Hi, I have a server mail in Lotus Notes and wanted to see if there is some way to be able to along with use a lotus notes for route emails into CRM. Thank You Nery Tag: Report List not displayed Tag: 20016
  - 3
    - Dynamic Picklist??? This may be possible, sort of. I was looking into how the picklists are rendered and they are tables, not controls. The table is shown when the button is pressed. Could you dynamically add and remove from that table via javascript? Just trying to figure out how to stretch the envelope. Tag: Report List not displayed Tag: 20013
  - 4
    - crm outlook client I removed the client from add/remove programs. I deleted the Microsoft CRM folder and Microsoft SQL folders from program files. I reinstalled the client - said it was successful, but when I open outlook all I get is a Microsoft CRM folder with 2 subfolders - custom forms and deleted items. Does anyone know what happened here? How do I get the accounts, contacts, ect. subfolders back? Thanks for the help, Jen Tag: Report List not displayed Tag: 20007
  - 5
    - Crystal Reports Licenses I'm getting an error when I go to Reports. The error indicates that I should check to make sure I have enough Crystal Reports' Licenses. I have added a few users since I last ran a report, but now I've deleted a few users, and I still get the error. How can I check how many licenses I have, and how many I'm using? How can I setup users to be CRM users, but not Crystal Report license users? Is that possible, I think so because my System Admin told me we have 12-15 CRM licenses but only 5 Crystal Licenses. Any suggestions would be helpful. Thanks, Ian Tag: Report List not displayed Tag: 20004
  - 6
    - email routing in CRM Hi, We are unable to route emails into CRM. Outgoing emails from CRM work fine but a reply always ends up in Outlook instead of CRM. We are trying to use CRM for helpdesk functionality. All the steps mentioned on page 73, 191 and 186 of the implementation guide were followed but even then we are unable to figure out the problem. We want all emails, to say support@abc.com, to be routed into CRM instead of Outlook. Is Exchange 2003 required or the email router works with Exchange 2000 ? Thank you, Salil Tag: Report List not displayed Tag: 20002
  - 7
    - How To Import Blank Fields into Picklist Fields Hi All, I'm importing Contacts using the simple method (tools- import-contacts-from file...). Everything is going well except for little thing: I can't seem to import blank data values as blanks. If I map the blank data value to "Default Value", then "Default Value" is literally imported (without the quotes). Do I need to use the Data Migration Framework to get this functionality? I don't want to go there, because I'm 96% completed doing it the simple way. Any suggestions? Thanks, Ian Tag: Report List not displayed Tag: 20000
  - 8
    - Sales Process Question I have set-up a sales process w/ sales stages. When I use it, the default sales stage is the last entry in my sales process. I'm expecting the first entry? This is giving me a warning message stating if I go back to an earlier stage..blah blah blah. Does anyone know how to get around this or am I missing something. Tks Tag: Report List not displayed Tag: 19996
  - 9
    - Help to bind a new form on an account Hi, I would like to create a new aspx page in order to add the management of the expenses to MSCRM. To do this, I need to recover the user id in this page, I tested with the BizUser WhoAmI method but that does not work. Also I would like to bind the account note for example in the contact form. Does somebody could help me? Tag: Report List not displayed Tag: 19995
  - 10
    - CRM controls i want to create a grid that looks like the one in crm. actually i want to create a lot of pages that look and act like the pages in crm. i found an artical with a css file but its not enough. has anyone tried to inherit from some of these crm controls? is it possible and is there a way to get these controls? controls id be interested in are the search/find, grid/view. Tag: Report List not displayed Tag: 19988
  - 11
    - email routing in CRM Hi, We are unable to route emails into CRM. Outgoing emails from CRM work fine but a reply always ends up in Outlook instead of CRM. We are trying to use CRM for helpdesk functionality. All the steps mentioned on page 73 and 186 of the implementation guide were followed but even then we are unable to figure out the problem. We want all emails, to say support@abc.com, to be routed into CRM instead of Outlook. Thank you, Salil Tag: Report List not displayed Tag: 19987
  - 12
    - "TO:" I was wondering if anyone knew how to fix the "To:" on emails so that it looks @ my CRM contacts instead of my outlook contacts so that I can pick the contact I would like to send the email "To:" Thanks, Antony Tag: Report List not displayed Tag: 19986
  - 13
    - Microsoft Leaving Wireless Business??? My husban and I was thinking about buying the MN-700, but we are hearing about Microsoft leaving the wireless business so now we're reconsidering. Does anyone know anything more Tag: Report List not displayed Tag: 19979
  - 14
    - Customization not showing in Outlook I created a new tab on the accounts section by using CRM customization in the isv and web.config files. It works great in the web client but it does not show in the CRM for Outlook module. Is this working as design? Is there any way to get customizations to show up in the Outlook pages? Thanks. Tag: Report List not displayed Tag: 19976
  - 15
    - MN-700 I was thinking about buying the MN-700, but I'm hearing chatter about Microsoft leaving the wireless business so now I'm reconsidering. Does anyone know anything more? Tag: Report List not displayed Tag: 19975
  - 16
    - Price Lists... It appears when entering an order you need to have a product setup on a price list in order to enter it, rather then use a write-in product. Is this correct? Brent Tag: Report List not displayed Tag: 19973
  - 17
    - Security Roles All, Can anyone point to some documentation that clears defines the functionality associated with each security role? Much appreiated.... Joe. Tag: Report List not displayed Tag: 19972
  - 18
    - StatusCode customizable in Microsoft CRM? In the MS CRM 1.2 SDK it says that the StatusCode is customizable in Microsoft CRM But I can't seem to find a way to do that I would like to add an extra reason why an opportunity is lost. Up till now you can only specify Canceled of Out-Sold. I want more options Should I use the proxy and type dll or is there another way? Tag: Report List not displayed Tag: 19970
  - 19
    - What to do after installing CRM?! Problems.... I have just installed MS CRM 1.2 on a SBS2003. Everything went fine but when I try to access the website I get HTTP 400 - Bad request "The page cannot be found". It seems that everything in IIS is OK. Any ideas??? Thanx, Michael. Tag: Report List not displayed Tag: 19968
  - 20
    - Add random objects to view Is it possible in any way, with any tool (that means at all...), to add random object to a main view? It would have been nice to select any object and add this to "My Active Accounts" for example, not having to be the Owner. Any clues or comments? Thanx, JB Tag: Report List not displayed Tag: 19967
  - 21
    - CRM without exchange Hi all our company needs to install Ms CRM, but we don't have exchange installed, in fact we use another mail server May we have some problems with crm features Thanks. Tag: Report List not displayed Tag: 19966
  - 22
    - Multiple activities Hi! Have anyone come across a tool that can create activities for more than one object at once? I would like to use something like "Advanced find" to select the accounts or contacts, and then create one activity with all these objetcs attached. When your'e attaching one by one from the activity form, only the names are the selectabnle field. Thanx, JB Tag: Report List not displayed Tag: 19965
  - 23
    - Changing Manager for a User In the User Guide for version 1.2 it says on page 15: ============================================================================ If you add users according to the managers they report to, it will be easy to move them from one group to another by simply changing the name of the manager they report to. Changing the manager's name on a user profile disassociates the relationship with the current manager, creates an association with the new manager, and automatically moves the user into the new manager's business unit. ============================================================================ I have not been able to repeat this behavior. The Business Unit does not change for the user when I change Manager (Menu: Actions - Change Manager). I need to change the Business Unit manually. Am I doing anything wrong? Is there special setup requirements needed to get this to work? I also noticed that the roles are deleted when the Business Unit changes. Is this intended behavior, or is it a bug? Any help or guidance is most appreciated Regards, Peter Rundberg Tag: Report List not displayed Tag: 19964
  - 24
    - Escalation and background Workflows Does MSCRM have an escalation feature? Is there a way to make workflows run in the background without user intervention? For example, a case not meeting its target resolution date, could a workflow reassign the case to the supervisor of thye current owner and send an email to notify both parties? Thanks ! Tag: Report List not displayed Tag: 19962
  - 25
    - CRM for Pocket PC? Hi all, Does anyone know if there is any software available to run MSCRM for Pocket PC? Thanks. Rob Tag: Report List not displayed Tag: 19960
- Next
  - 1
    - A wishlist... any ideas?? I have some things that I would like CRM to do. Does anyone have any ideas as to how they can be achieved? 1: When I add a filter to a report, there seems to be no way of saving that filter so each time I go in, I have to reenter the fields and values. Is there a way of saving this? 2: Can default share permissions be attached to records depending on who created them? For example, user "A" creates a record and automatically users "B" & "C" can share it. If "B" creates a record, only "C" has a share. Is it possible to also have a generic default for shares if this is not possible? 3: When looking at an accounts or contacts list (ie not actually opened a record), is it possible to have a right mouse click to go straight to an activity for a record rather than opening it (one click only). Many Thanks, Lindsay Barrass Tag: Report List not displayed Tag: 19958
  - 2
    - CRM separate Forest Hi all, What are my options if I need to install CRM into a completely different and separate Forest? Note, we will not be implementing Exchange in this environment as I understand that Exchange is a single forest application. So my question is, will CRM cope with inter-forest authentication? Kind Regards, Ash Tag: Report List not displayed Tag: 19957
  - 3
    - Retrieve custom page layout Anyone know if, via SDK, you can retrieve your customized page layouts? i.e., which field is on which tab, etc. I've got to build a CRM add-on that mirrors a couple of pages, and I'd like to do this as dynamically as possible. TIA ! Paul Mavini Tag: Report List not displayed Tag: 19955
  - 4
    - Triggering a workflow Hi, Can anyone tell me if it is possible to trigger a workflow when a specific selection is made from a custom field pick list (for an existing lead record that is assigned to a user and does not require a change of status)? Also, I assume workflows can be used to update a custom field with a null entry, effectively clearing the field entry? Thanks Tag: Report List not displayed Tag: 19952
  - 5
    - An mscrm.pst already exists at location Hello fello MSCRMers. I uninstalled the Outlook CRM Client and tried to reinstall. The following message showed up: "An MSCRM.PST already exists at that location 'C:\Documents and Settings\user\local settings\application data\mscrm.pst. To continue, cancel setup, .... There is no MSCRM.PST file in that location. I've searched the entire drive but nothing has been found. Any advice on this? Thank you Tag: Report List not displayed Tag: 19947
  - 6
    - Scribe Migrate - CRM 2 CRM I am planning to do a reinstall on our CRM server and have purchased Scribe (didn't come in till JUST now), and was planning to do this over the weekend. I have a test environment and want to try it here before I do this on our production. However this isn't as simple as I thought. I know, I know, read the manual, etc, etc etc. But its near critical that I get this production reinstalled, and I'd rather not work straight through a weekend just to learn this thing. Anways, can anyone give me the basic overview of this? Does this take hours just to create the migration setup? For some reason I had assumed it would have some sort of wizard and witin minutes it would migrate.........*shrug*? Do I have to manually assign each migration path for each table?! What should I read first? any help would be greatly appreciated..... thx, Gary Tag: Report List not displayed Tag: 19945
  - 7
    - CRM screen not coming up.. Has anyone run across the CRM screen not even displaying when trying to log onto it from IE? Tag: Report List not displayed Tag: 19941
  - 8
    - How do you fix Crystal after recovering CRM 1.0 ? Note: We're upgrading hardware for our CRM production implementation. The old hardware is being used as part of our backout plan - thus the reason for using different names for the DB and App server Problem: I've restored the CRM 1.0 databases to the new DB server. I've installed the CRM Application on a new App server (The original DB and App servers are shutdown). The CRM application works except for the Crystal Reporting function. On the new App server, in checking the Crystal APS configuratino on the new app server, it states that the APS belongs to the old app server. Now - what do I have to do to get the APS registered to the new app server? (The old app server will not be used again). Thanks! Tag: Report List not displayed Tag: 19933
  - 9
    - SQL Reporting Services Okay, I've seen this topic mentioned, but no definitive answers Has anyone actually, in reality and in fact, used SQL Reporting Services to create reports against the CRM databases I agree that in theory it can be done, but it would be great to hear from someone who actually has done it in a live production environment Any takers? Tag: Report List not displayed Tag: 19931
  - 10
    - Problem adding items to Price List When trying to add items to a price list, a product is selected from the list and then when attempting to enter a value in the UNIT field, a message appears: "You need to select a Product first." As far as I can tell, this is an endless loop and the price list cannot contain any items. Thanks for any help. Tag: Report List not displayed Tag: 19930
  - 11
    - Can I share entities in migration process? The entities in CRM have only one owning user. If I want=20 who a user see a entity of another user, the entity must=20 be shared with this user.=20 Well, I want migrate entities who must be shared with some=20 users. Exists a way to do it? Thank you for pay attention and sorry my bad english. []'s Vin=EDcius Pitta Lima de Ara=FAjo Tag: Report List not displayed Tag: 19929
  - 12
    - CRM on a Stand Alone box!- Problems Hi All, I have the following installed on the same box Windows server 2003 as the Domain Controller Exchange server 2003 MS CRM 1.2 Everything works fine if I have my computer connected to a network. But I have problems( Lots of error messages in the event log) if my network connection is unplugged. It takes me 10-15 minutes to shut down/ start my box. Has anyone experienced these problems. Another interesting point is that the following services do not start automatically ( although it is set to automatic). MS CRM Security service Crystal APS service. I understand that I have put a lot of questions out there. I would really appreciate any help in this matter. Thanks, Juma Tag: Report List not displayed Tag: 19928
  - 13
    - Can I turn a Activity field in a picklist? I know who the Activity entity is not customizable in CRM=20 1.2. However, can I turn the category and subcategory=20 fields in a picklist? If yes, how? Thank you for pay attention. []'s Vin=EDcius Pitta Lima de Ara=FAjo Tag: Report List not displayed Tag: 19925
  - 14
    - SAP to Microsoft CRM integration Has anyone integrated Microsoft CRM with SAP ERP solutions or know of any tools that might help? Tag: Report List not displayed Tag: 19920
  - 15
    - CRM Database Schema We are using Microsoft SQL Reporting Services to write reports for Microsoft CRM and I am wondering if anyone knows where there is some good documentation for understanding the database schema and the relationships between tables. Thank you in advance. Tag: Report List not displayed Tag: 19916
  - 16
    - Ownership of an Activity Problem: When you assign an activity (e.g. outgoing phone call)to another user it appears in the actvity list of both the "owner" and the "call initiator" (in this case, the person who is assinging the activity). A typical scenario: Telecanvasser owns a lead with an associated activity to make a call. Telecanvasser assigns lead to a salesman. Salesman now sees lead and has a task to call. Telecanvasser also still has a task to call. Confusion reigns! Has anyone any suggestions on how you could automatically change the call initiator to be the same a the call owner when it is assigned? You can do it manually of course but it adds an extra step in a process I am trying to make as simple as possible. Alternatively, can anyone tell me how to creat/modify the activity view in either workplace or home? Tag: Report List not displayed Tag: 19912
  - 17
    - Exchange Connector Cluster Hi all Has anybody experienses with installation the Exchange Connector to an Exchange 2003 Cluster Server? Thx for all informations Thomas Tag: Report List not displayed Tag: 19909
  - 18
    - Outlook resources integration Hi can anybody had integrated existing Outlook Resources (like meeting room, overhead projector...) to MS CRM ? It could be useful when you schedule an appointment on MS CRM and you want to book a room. Tag: Report List not displayed Tag: 19902
  - 19
    - HOWTO: Customizing CRM - include auto-number field? Hello, We would like to customize our CRM Opportunity form. We want to include a OpportunityNumber field, which will be auto-generated when the new opportunity is created, similar to auto-numbers for Contracts, Cases, Articles, Quotes, etc. Is it possible and how do we go about it? I've looked at CRM Deployment Manager. It's possible to create a simple custom Attribute for particular object. But I couldn't figure out how to make it an auto-generated number, like SQLServer Identity... Could I just modify OpportunityBase table in MSCRM database? Do I need to change METABASE database too?.. Or should we consider modifying Opportunity aspx page?.. Thanks in advance. Regards, Dmitri Tag: Report List not displayed Tag: 19884
  - 20
    - MSCRM time out? Hi, does anyone know if the product has a time_out functionality? especially on the web client.. MSCRM is per user license, For exampple the client only bought 1 named license, does it mean 2 users can log in to the system using the same login account? Thanks =) Tag: Report List not displayed Tag: 19883
  - 21
    - Manual Update of Product Table Hi would it be possible to create a trigger to add/lessen a numeric field in the product table? Here's the scenario I wanted, whenever I include a product in ORDER MANAGEMENT, I need to update some fields in the PRODUCT TABLE (ITEMONHAND), we need to make it appear similar to a simple inventory system wherein the product number (ItemOnHand) is updated whenever an order for a product is created. I tried exploring if WorkFlow Manager allows the update, but among the objectas I tested, no MANUAL workflow could UPDATE the Product Object.. I was planning to use a trigger on a dummy field in the ORDER Object, so that once it is changed, an SQL Trigger would go directly to the PRODUCT Table and update the field of the corresponding product. Questions: Can I do this scenario using only the CRM Customization Tools? If I use SQL Triggers, will this void any support? or will this cause support issues? Thanks =) Tag: Report List not displayed Tag: 19873
  - 22
    - account schema In our implementation, we've added several custom fields to account. Does anyone know how to retrieve this schema dynamically?(specifically, not the default account schema, but the internal account schema including the custom fields.) my assumption is that Internally MSCRM uses this schema to validate account inserts and updates. Tag: Report List not displayed Tag: 19872
  - 23
    - Gerneating guID's for new entities using code Hi, I am working with the CRMQuoteDetail object, trying to create new quote lines through a custom app. The web service fails on the Create method, with the soap detail for the error suggesting that the quotedetailid can not be null. This is okay, except that when creating accounts or contacts, the underlying platform generates the ids automatically, so i'm not sure if i can just use C# to create a standard guID to use. If anyone knows what i'm talking about and can help, I would greatly appreciate it. Cheers Chris Tag: Report List not displayed Tag: 19870
  - 24
    - =?iso-8859-1?Q?Reports_list_view_isn't_displayed?= Hi all, Issue: Crystal Enterprise fails to display the Reports list view and the following error is displayed: "Please verify that you have enough Crystal licenses." I notice IG.pdf lists this item in the report troubleshooting section. The solution provided there applys to member server. In my case, everything(CRM server, sql server, exchange server) is installed on single laptop which is a window enterprise server DC. Any advise of solving the problem will be highly appreciated. Thanks in advance! Chaz Tag: Report List not displayed Tag: 19867
  - 25
    - Unexpected Errors sending email I have just installed CRM. I am having problems sending email from it. When I set the DevError on the config file to on it states: An unexpected error occured. An error occured attempting to dispatchthe email: HTTP Status: 404 Nor Found. URL may be invalid. Error Number 0x80040216. Source d:\crm\build\3297 \src\platform\include\proxy\proxyutil.h Line 47 Query String //Activities/Email/edit.aspx Can anyone shed any insight on this? Thanks in advance. Tag: Report List not displayed Tag: 19863

Hi,
When I go to the reports menu - Reports Section ->
Account Reports - the report list is not displayed.
There is just a blank page.

Does anyone know why the reports are not displayed?

Thanks
Emma

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Report List not displayed by Emma

Emma
Mon Jun 07 22:49:16 CDT 2004

Its OK, they are back.
I had to restart the Crystal Services.

Emma

>-----Original Message-----
>Hi,
>When I go to the reports menu - Reports Section ->
>Account Reports - the report list is not displayed.
>There is just a blank page.
>
>Does anyone know why the reports are not displayed?
>
>Thanks
>Emma
>.
>

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