John
Wed Feb 09 22:36:30 CST 2005
it only appears under the suite licenses and yes its a pain
--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us
"Todd" <anonymous@discussions.microsoft.com> wrote in message
news:27ab01c50d68$40bc9db0$a401280a@phx.gbl...
> We only have Sales. Appreciate the feedback,
>
> -Todd
> >-----Original Message-----
> >Well, if you only have a Sales or Service license, that
> option, for some reason,
> >is not available. Sorry.
> >
> >Matt Parks
> >MVP - Microsoft CRM
> >
> >----------------------------------------
> >----------------------------------------
> >On Thu, 3 Feb 2005 12:54:40 -0800, "Todd"
> <anonymous@discussions.microsoft.com>
> >wrote:
> >
> >I would like to be able to reassign a user's records in
> >bulk to a new user. I went to Help in MSCRM and found an
> >entry titled "Reassign a user's records in bulk". When I
> >get to the step 3 where I am to find "Reassign Records"
> >under the "Actions" menu, I do not find this option. I
> >tried with an account that is added to the System
> >Administration Role. I also tried with the account that
> >is the System Administration account for our MSCRM
> >installation.
> >
> >I would appreciate any help with getting access to this
> >option.
> >
> >-Todd
> >
> >.
> >