Prompted to authenticate

Frustrating issue...

I can launch CRM and not be prompted to authenticate until I open an
Account. At that point it wants my credentials. When I go to any other
entity/area in CRM its ok. If I look at the bottom of the Internet Explorer
window when an Account is open, it says Unknown Zone(Mixed). Ive added the
website/hostname/IP address of the CRM Server to the local intranet and
trusted sites but nothing seems to work. Anyone run in to this or have any
ideas?

TIA

Dave
Thu Jan 18 19:59:04 CST 2007

Chad - do you have any iFrames on the Account entity form that might be
hitting a non-crm URL?
We've seen it in some of our demo environments if there is a iFrame that
references a SharePoint site, for example.

Dave Ireland



"chad.buser@ncsi.cc" <chadbuserncsicc@discussions.microsoft.com> wrote in
message news:4A18698A-58D6-4949-AF2D-7D82532228E3@microsoft.com...
> Frustrating issue...
>
> I can launch CRM and not be prompted to authenticate until I open an
> Account. At that point it wants my credentials. When I go to any other
> entity/area in CRM its ok. If I look at the bottom of the Internet
> Explorer
> window when an Account is open, it says Unknown Zone(Mixed). Ive added
> the
> website/hostname/IP address of the CRM Server to the local intranet and
> trusted sites but nothing seems to work. Anyone run in to this or have
> any
> ideas?
>
> TIA

chadbuserncsicc
Thu Jan 18 20:46:01 CST 2007

Yep, it was an iFrame to a sharepoint site.

"Dave Ireland" wrote:

> Chad - do you have any iFrames on the Account entity form that might be
> hitting a non-crm URL?
> We've seen it in some of our demo environments if there is a iFrame that
> references a SharePoint site, for example.
>
> Dave Ireland
>
>
>
> "chad.buser@ncsi.cc" <chadbuserncsicc@discussions.microsoft.com> wrote in
> message news:4A18698A-58D6-4949-AF2D-7D82532228E3@microsoft.com...
> > Frustrating issue...
> >
> > I can launch CRM and not be prompted to authenticate until I open an
> > Account. At that point it wants my credentials. When I go to any other
> > entity/area in CRM its ok. If I look at the bottom of the Internet
> > Explorer
> > window when an Account is open, it says Unknown Zone(Mixed). Ive added
> > the
> > website/hostname/IP address of the CRM Server to the local intranet and
> > trusted sites but nothing seems to work. Anyone run in to this or have
> > any
> > ideas?
> >
> > TIA
>
>
>

Dave
Tue Jan 23 21:39:24 CST 2007

try adding your sharepoint site to the trusted sites and it should go away.

Dave

"chad.buser@ncsi.cc" <chadbuserncsicc@discussions.microsoft.com> wrote in
message news:87DC6E59-D712-4E3A-A27F-8B7F970AB5ED@microsoft.com...
> Yep, it was an iFrame to a sharepoint site.
>
> "Dave Ireland" wrote:
>
>> Chad - do you have any iFrames on the Account entity form that might be
>> hitting a non-crm URL?
>> We've seen it in some of our demo environments if there is a iFrame that
>> references a SharePoint site, for example.
>>
>> Dave Ireland
>>
>>
>>
>> "chad.buser@ncsi.cc" <chadbuserncsicc@discussions.microsoft.com> wrote in
>> message news:4A18698A-58D6-4949-AF2D-7D82532228E3@microsoft.com...
>> > Frustrating issue...
>> >
>> > I can launch CRM and not be prompted to authenticate until I open an
>> > Account. At that point it wants my credentials. When I go to any
>> > other
>> > entity/area in CRM its ok. If I look at the bottom of the Internet
>> > Explorer
>> > window when an Account is open, it says Unknown Zone(Mixed). Ive added
>> > the
>> > website/hostname/IP address of the CRM Server to the local intranet and
>> > trusted sites but nothing seems to work. Anyone run in to this or have
>> > any
>> > ideas?
>> >
>> > TIA
>>
>>
>>