Is any "Product Configurator" engine available for working with Microsoft CRM?

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  - 1
    - Searching Knowledgebase for keywords Does the format of the keywords in the KB have to specific. I use the search functionlality for Published KB entries and it returns nothing. I have a number of articles with db2 as a keyword and when I search for keyword db2 nothing is returned. Any help mucho appreciato. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13814
  - 2
    - Data Duplication Can anybody tell me how I can avoid importing data into MS CRM that is already held in MS CRM as there are no tools to automatically detect duplicate records and purge them? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13808
  - 3
    - Crystal Reports Help In creating a Crystal report, I created formula fields called Total1 and Total2. Total1 totals line 1 and Total2 totals line 2. This works fine. I then created TotalOpp which simply adds up Total1 and Total2. This works fine too as long as both Total1 and Total2 have data, but if either is Null it sets the result for TotalOpp to Null instead of the value for the Total field that wasn't Null. How do I fix this? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13791
  - 4
    - MS Post Call-Out Sample Hi NG, i try to make the MS Post Call-Out SDK from http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnmbscrm/html/mbs_crmpostcallouts.asp. I do it step by step like the How to of this sample told, but i have a problem, when i make a new Account, the file won't be created. Here is my C# Code, i only change the GUID. using System; using System.EnterpriseServices; using System.Runtime.InteropServices; using System.IO; [assembly: ApplicationName("Callout Example")] [assembly: ApplicationActivation(ActivationOption.Server)] [assembly: ApplicationAccessControl(false,AccessChecksLevel=AccessChecksLevelOption.App licationComponent)] namespace CRMCallout.dll { [GuidAttribute("2382EA48-5415-4035-9401-E72AD28C76F4")] public interface ICRMCallout { void PostCreate(int ObjectType, string ObjectId, string OrigObjectXml); void PostUpdate(int ObjectType, string ObjectId, string OrigObjectXml); void PostDelete(int ObjectType, string ObjectId); } [GuidAttribute("E32FDCBC-D4F3-45fb-9C99-737F914905D7")] [ClassInterface(ClassInterfaceType.AutoDispatch)] public class CRMCaller : ServicedComponent, ICRMCallout { public void PostCreate(int ObjectType, string ObjectId, string OrigObjectXml) { FileInfo fi = new FileInfo(@"C:\CSCallout_Insert.txt"); StreamWriter s = fi.AppendText(); s.WriteLine("CRM Create Event Occurred...\n"); s.WriteLine("Object Type: " + ObjectType.ToString()); s.WriteLine("Object ID: " + ObjectId.ToString()); s.WriteLine("Object XML String: "); s.WriteLine(OrigObjectXml); s.WriteLine(); s.Close(); } public void PostUpdate(int ObjectType, string ObjectId, string OrigObjectXml) { FileInfo fi = new FileInfo(@"C:\CSCallout_Update.txt"); StreamWriter s = fi.AppendText(); s.WriteLine("CRM Update Event Occurred...\n"); s.WriteLine("Object Type: " + ObjectType.ToString()); s.WriteLine("Object ID: " + ObjectId.ToString()); s.WriteLine("Object XML String: "); s.WriteLine(OrigObjectXml); s.WriteLine(); s.Close(); } public void PostDelete(int ObjectType, string ObjectId) { FileInfo fi = new FileInfo(@"C:\CSCallout_Delete.txt"); StreamWriter s = fi.AppendText(); s.WriteLine("CRM Delete Event Occurred...\n"); s.WriteLine("Object Type: " + ObjectType.ToString()); s.WriteLine("Object ID: " + ObjectId.ToString()); s.WriteLine(); s.Close(); } } } The SQL Statement i modify the SQL statement so that the GUID is the same like in my sample [SQL] declare @subscriberid uniqueidentifier set @subscriberid = newid() -- Insert Subscriber (Sample Module) insert into Subscriber(SubscriberId, CLSIDorProgId, Name, Description) values (@subscriberid, N'{E32FDCBC-D4F3-45fb-9C99-737F914905D7}', N'My SDK Sample', N'My SDK Sample') --Insert into EntityEventSubscribers declare @entityid uniqueidentifier --Account(post-create, post-update, post-delete) select @entityid = EntityId from Entity where ObjectTypeCode = 1 update Entity set EventMask = EventMask | 1 where ObjectTypeCode = 1 insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (2, @entityid, @subscriberid, 0, 1, 0) insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (8, @entityid, @subscriberid, 0, 1, 0) insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (32, @entityid, @subscriberid, 0, 1, 0) --Contact(post-create, post-update, post-delete) select @entityid = EntityId from Entity where ObjectTypeCode = 2 update Entity set EventMask = 1 where ObjectTypeCode = 2 insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (2, @entityid, @subscriberid, 0, 1, 0) insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (8, @entityid, @subscriberid, 0, 1, 0) insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (32, @entityid, @subscriberid, 0, 1, 0) --Customer Address(post-create, post-update, post-delete) select @entityid = EntityId from Entity where ObjectTypeCode = 1071 update Entity set EventMask = 1 where ObjectTypeCode = 1071 insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (2, @entityid, @subscriberid, 0, 1, 0) insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (8, @entityid, @subscriberid, 0, 1, 0) insert into EntityEventSubscribers(EventId, EntityId, SubscriberId, CalloutOrder, IsEnabled, IsAsyncHandler) values (32, @entityid, @subscriberid, 0, 1, 0) I Add the Calss Libary also as Com+ Application (but there is an athoer ProgID) Can somebody help me, a tell me what i did wrong? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13788
  - 5
    - Read only fields based on picklist values Hi Has anyone managed to change the fields on CRM forms to read only or not visible based on a picklist value? If so, How? Thanks Jakob Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13784
  - 6
    - Changing Font Sizes in MS CRM Does anyone know how to change font sizes in MS CRM. Also how to turn on the IE standard buttons when using MS CRM ? Many thanks. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13782
  - 7
    - Sales For Outlook Hi, All! Just installed Sales For Outlook for evaluate purposes. Tutorial says that appointments created in the CRM will be visible in my Outlook Calendar, but they don't. If I select "Microsoft CRM" folder in Outlook, or any subfolder, all contents is displayed correctly. Where is the trouble? Thanks in advance, Eugene. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13781
  - 8
    - Cannot Reinstall Outlook Client I uninstalled the outlookclient and it errored out during the process. I want to reinstall the outlook client and I am unable to proceed. It says the application is already installed on this computer. If you do not see it than maybe another user installed it. It is definately installed on this particular user and I even checked all the other users on that computer as well. It is nowere. I checked Microsoft for updates and patches and I am completely up to date. I am running windows XP and Outlook 2003 Thanks Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13778
  - 9
    - How to show completed/canceled appointments? Hi We are using MSCRM 1.2 When an appt is closed or canceled, it "disappears" from the Calendar. How can we keep them displayed in the calendar? Thnks Jeff CORCEL SYSTEMS SDN BHD, www.corcelsystems.com We design and develop business-led database-driven web applications. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13777
  - 10
    - Is it possible to add a lookup field to the schema? Hi all; I couldnt add a lookup to the incidents schema. Is there a way to do this? Alper Can Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13776
  - 11
    - Is it poosible to custmize the form printouts? Hi; For examplein the printout of case forms I want to see the address of the customer. How can I add the address of the customer in the print of the case? Alper Can Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13775
  - 12
    - Workflow action working only on visible grid result set? Hi, can anyone answer this question: On calling a context action (i.e. "workflow rule") on a query result set, does the action/workflow perform on the "visible set" (limited to 25, 50 or 100 records) or on all records that meet the search criteria? Thanks a lot! Achim Gounar Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13774
  - 13
    - CDF tables and tools Hi, I have an access database I want to import it toCRM. I downloaded the SDK from Microsfot's wesite, but all I can find is the help files. Where are the tools located, are those files on the CRM Cds? Thanks Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13769
  - 14
    - possible picklist bug !!! I guess many of u might have come across this already. If you press Esc key twice on a form containing picklist fields, the picklist display changes to its original internal value. that too, all the picklists in the form. Fortunately, It doesn't mess with the save option as it reinstates fine when u open the form again. regards rojer Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13768
  - 15
    - Populating fields from Custom form to an Original form Hi all, I am building a custom form (modal dialog window) with the SDK which opens on top of the opportunity form. Its purpose is to extract users from the database in a dropdown list and allows the client to select one and populate the selected value back into a text field in the Opportunity form. I have about 7 fields to populate to the Opportunity form which explains the need for a custom form. The problem arises when I want to populate the Opportunity fields from the select item chosen from the drop-down box. My colleague recommended using JavaScript specifically the 'onblur' method and/or session variables. However is there a quick and dirty method of extracting values from one form and populating another one. I already have a JavaScript method on my custom page which does the following: ------------------------------------------------------------------------- document.CrmForm.TextField.value = DropDownList.SelectedItem.Text; ------------------------------------------------------------------------- ie. put value on the dropdown list on custom form and populate it to Opp form Note: CrmForm > the form id of the Opportunity form DropDownList.SelectedItem.Text > Value in the Custom form I have development done on my local machine and the CRM exists on a server. I believe it has to do with this separation but need confirmation and help! Cheers, Nathan Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13766
  - 16
    - Backup/Restore I am using Windows 98 SE and will be installing on a new drive XP Pro. I need to move files from old drive (to become d:)to new drive (c:). Can I just restore from my backup to the new drive? I particularly need MSN Explorer and Outlook. If I cannot just restore without restoring Windows, what do I need to restore? Thank you. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13764
  - 17
    - printing quotes A lot of folks are using templates/mail merge with the Sales for Outlook client. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13763
  - 18
    - Microsoft Office Small Business Edition 2003 Just acquired new Lap Top with the above loaded. I confirmed codes on phone and have operational. Would now like to have on my other 2 office computers to maintain comformity. What does it cost to allow this to happen and what is the process? I'm currently running Office 200 on other computers. Fred Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13757
  - 19
    - unwanted fields to be removed Our's is a service based company so we do not need shipping address in MS CRM. 1) Is there a restrction in MS crm 1.2 to delete custom fields? 2)Can we delete/ modify MS created fields? Considering the SQL 8000 byte limit how can this be done. 3) Can we delete it using enterprise Manager in SQL? 4) How can Dependencies be removed? Please advise suitable method for removing unwanted fields without effecting other things? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13756
  - 20
    - excel 2000 i run a business from my home. i am an experienced user but cannot figure out the following: i want to automatically enter the date when i enter a piece of data. when i use the "now" function" the date changes when i access the worksheet. any suggestions? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13755
  - 21
    - Auto-dial with salesforce.com Does anyone know of a plug-in utility we can use to auto-dial from salesforce.com? We do not require predictive dialing, only ability to click on a contact and dial. Thank you. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13754
  - 22
    - Can't remove license from user I get an error message when I try to remove a license from a user "the selected object could not be found. Verify that the object exists in both the database and active directory" The user does still have an active directory account and I don't know where to find it in the database If anyone can help, I am sure I am not the only one with this issue Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13748
  - 23
    - Outlook Taskbar Buttons Suck My "CRM Appointment" and "CRM Task" buttons on the outlook bar aren't working (meaning: you click on button and nothing happens). Any Ideas? (Its just those two buttons, the rest work) Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13747
  - 24
    - Custom Quotes Is there any way to build a custom quote besides modifying the form. IE: How it prints out, as far as i can tell it doesnt bring in the product description automatically from the product description or list them individually. Am i wrong? Any help i would appreciate it. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13745
  - 25
    - Can't attach a stored procedure to a Crystal report?? "Information is needed before this report can be processed" I get this error when I try to run a report through CRM that has been built with a stored procedure as the data source. Preview mode in Cystal shows the data just fine. Seems like this might be a bug. Any ideas? Thanks, Dave Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13741
- Next
  - 1
    - SQL Server Security Setting Hi! I've been using a local administrator on the CRM server to run the deployment manager. To get this to work, I had to get my friendly DBA to grant me SA Administrator privileges in SQL Server. This works fine. But, he is unhappy about giving me that privilege indefinitely. The LAN administrators would prefer to keep me out of the Domain Administrators group as well. Does anyone know what security settings I could be using in SQL Server instead? Joseph Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13735
  - 2
    - CRM for Outlook Configuration Failed I uninstalled CRM for Outlook v1.2 I did not follow the steps on pg 376 of the implemenation guide. I uninstalled SQL first and then CRM for Outlook. I haev deleted the folders on step 5 and 6 I want to reinstall CRM for Outlook on my computer however it get an error message that it is already installed on my computer that another user is using it. I looked at my users and neither one of the programs are there. I tried to roll back windows XP to an earlier date and it will not let me. I am using Windows XP and Office 2003 Thanks Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13734
  - 3
    - MSCRM 1.2 - Delete user In my test lab, I added a domain user via the Deployment Management snap-in. I later realized that the user's name was misspelled and deleted the account from AD. The user however was not deleted from CRM. In the settings portion of the CRM interface I saw the misspelled user and deleted him from there and yet the user still appears in the Deployment Manager snap-in. How can I delete or at least free up the license? thanks, Sean Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13731
  - 4
    - How does MSCRM 1.2 handle conflicts in synchronization w/ Outlook? I know that MSCRM in v1.0 is "last in wins". Is this the same with v1.2? Thank You, Do Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13730
  - 5
    - Create an Organization Tree that can be looked up. I need to create an organization tree, such as Dept of A -> Dept 1a -> Dept 1ai -> Dept 1aib When a user clicks on the LookUp field on the Customer/Department field on the Opportunity form, the user should be able to go down the tree and select 'Dept 1aib' instead of just being able to select 'Dept of A' Any suggestions on how to do this Thanks Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13729
  - 6
    - Missing role In the MSCRM database We are missing the MSmerge role. how do we add it Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13728
  - 7
    - Create an organization tree that can be looked up. I need to create an organization tree, such as Dept of A -> Dept 1a -> Dept 1ai -> Dept 1aib. When a user clicks on the LookUp field on the Customer/Department field on the Opportunity form, the user should be able to go down the tree and select Dept 1aib instead of just being able to select Dept of A. Any suggestions on how to do this? Thanks! Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13727
  - 8
    - Can Sales Outlook Client be accessed from Internet? Hi: My question relates to synchronizing the Outlook Client without a VPN. If I make my CRM server public on the Internet, will I be able sync correctly using simply the IP address? I haven't tried but I looks like it may cause a problem in that the Internet user is not logged onto the AD Domain. Thanks, Do Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13723
  - 9
    - CRM 1.2 very strange error! I can access the web version of this CRM but I get "You do not have sufficient Microsoft CRM privileges to run the Workflow Manager. For more information, contact your system administrator." Well, I am the system administrator and I am logged in as the system administrator with full SQL and directory privileges... This happends on all the utilities exept the deployment manager. Sometimes I get an error stating theat the CRM server can not be found. If no one knows the answer, is there another good CRM that uses the web and Outlook as the client? I want a unified place for everything, email, leads, etc. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13719
  - 10
    - CRM1.2/EX2003 email router won't install When installing the Microsoft CRM-Exchange email router I get an error message as follows: "One or more of the CRM servers you specified is invalid or you do not have administrator priviledges on that server." The servers are valid and I am operating a network administrator with admin rights on each server. Any ideas would be much appreciated. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13717
  - 11
    - Sales for Outlook problem I know I saw a thread from a while ago of someone else experiencing this - anyone know of what to do? When I right-click, choose Properties, and go to the Home Page tab, I see the URL as something like this: http://localhost:2525/stage.aspx?page=Home&area=nav_home When I telnet to localhost 2525, I get no response. I checked in the registry under HKLM\Software\Microsoft\MSCRM, and saw that the DWORD entry CassiniPort (value 2525) exists now, and I also checked it after installing (it was also there). Any ideas? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13710
  - 12
    - Sales for Outlook views return "Cannot find server or DNS Error" I know I saw a thread from a while ago of someone else experiencing this - anyone know of what to do? When I right-click, choose Properties, and go to the Home Page tab, I see the URL as something like this: http://localhost:2525/stage.aspx?page=Home&area=nav_home When I telnet to localhost 2525, I get no response. I checked in the registry under HKLM\Software\Microsoft\MSCRM, and saw that the DWORD entry CassiniPort (value 2525) exists now, and I also checked it after installing (it was also there). Any ideas? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13707
  - 13
    - Estimated cash flow quarterly Is there any way I could add a quterly estimated cash flow field to an opportunity form? For example if we signed a contract and a client going to pay 50% up front (Q2 2004) and then another 25% in (Q3 2004), etc. Management wants to run a more accurate report on future cash flows. I could just add a custom field Q1, Q2, Q3, Q4 fields but it becomes a problem if it goes over a year. Is there any way I could use CRM's notion of fiscal year in conjunction with a custom currency field? Any advice would be appreciated ? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13706
  - 14
    - Trouble filtering a report on a custom field We have added some custom fields via the deployment manager and when we try to filter a case report (like case list) by them, we get this error: CrystalReportViewer Error in formula This field name is not known.. File a4c34756b9b331b8.rpt. I'm figuring its a straightforward configuration step we must have missed. Any ideas? Thanks, Justin jfischer[nospam]@coretrac.com Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13705
  - 15
    - Loosing CRM buttons in Outlook at the time We are constantly loosing the CRM buttons in Outlook. Sometimes just going back in and checking the box under COM Add-ins works to bring them back, other times you have to do a Remove and Add to get them back, and sometimes when that doesn't work, we've had to uninstall and re-install. Needless to say, users are quite frustrated. Has anyone experienced this? Any solutions? Known Causes? Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13704
  - 16
    - Checkboxes & multivalues Hello, CRM really is a great tool with easy-to-use UI designers and stuff. But I have to express serious concern about a "forgotten" functionnality. I looked for reference to my point in the present newsgroup and didn't seem find any post so here it is. How come CRM doesn't implement checkboxes and multiselection controls? Such a missing type of control is quite hard to explain. Let's suppose i'm a software creator, working on an opportunity and wishing to qualify the technical needs of my customer. The most straightforward way would be - with ASP.NET - to create a ListBox control or a CheckBoxList with this kind of values in it: - ASP.NET - Oracle - Sql Server - ASP - WinForms - VB 6 Using the standard tools provided with CRM, the easiest (and blatantly ugly) way to reach identical functionnality would be to create 6 boolean fields, which would be displayed as pairs of radio buttons. Quite a waste in terms of graphical space in the forms :-) Did someone find any workaround? Thanks for your advice, Karim Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13703
  - 17
    - Subject line in CRM Appointments Our sales people are complaining that the Account Name and Account Number do not automatically show up in the calendar when setting up CRM appointments when they link it to an account. They must open the appointment up to see which account they are visiting or put the account name and number in the subject line. Is there a way to make it automatically put the account name and number in the subject line so it displays on the calendar?? They feel it is redundant to select the account in the regarding field and type it in the subject line just so it appears on the calendar. MaryBeth Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13701
  - 18
    - Access to email other users in other business units in CRM We set up our company as the parent business unit and had all of our territories set up as sub business units so that the regional sales people would have access to only the accounts in their business unit. The problem I am having is that when a sales person creates an email and selects to send to another user, only the users in his business unit are accessible to email to - which is nobody else. I tried setting up a team to see if they could access the user then, but no success here. Any ideas? MaryBeth Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13700
  - 19
    - FYI: Saving to, then sending from Drafts 2/26/2004 9:53:00 AM CST -- Kris If you save a normal email, typically to the Drafts folder (this happens automatically after 3 minutes (the default)), then you go back in and open that email, it tells you that the message has NOT been sent. Once you have sent the email it moves it to the Sent folder. This, as you know, is normal behavior. If you go through the same process with CRM emails, first saving it to the Drafts folder, then you open it up, it DOES NOT tell you that it has not been sent. It does tell you when looking at the default Drafts folder view under the column "Sent", that it is 'none'. However, this is not truly accurate due to the next issue. And that is, once the CRM email has been saved (by default to the Drafts folder, but I tested saving it to the Inbox and experienced the same problem), and then at some point later you send it, the message IS NOT moved to the Deleted folder as all other CRM emails are, but rather a second copy of that email is created in whatever folder the original message was saved in and they BOTH say 'none' for having been sent. You cannot tell whether the message has been sent. To summarize this bug: 1) The saved CRM email needs to accurately depict the condition of the email (Sent or Not sent) 2) Sent CRM emails, after they have been saved, need to be moved to the Deleted folder as other CRM emails are and NOT create a second copy under the folder where the message was originally saved. -------------------------------------------------------------------------- 2/26/2004 12:38:00 PM CST -- MS Hello Kris, You have made a very good observation. I have been able to reproduce the issue in our test environment and will need to investigate the issue further with some additional resources. A temporary workaround would be to configure the folder to AutoArchive items after a certain time period. The least amount of time you can set would be one day. To set AutoArchive on this the Drafts folder, right click on the Drafts folder and select Properties. You should see the AutoArchive tab. Please let me know if you have any additional questions. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13699
  - 20
    - Menu GoTo->Sales trouble Hi All! Just installed MS CRM 1.2 in a test environment (the only computer for all except AD). Want to delete newly created account, select menu "GoTo" (as recommended in the Tutorial), but the "Sales" or "Service" item absent! Where I get wrong? Please help. Regards, Eugene. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13698
  - 21
    - Where in te AD do i install the CRM OU How do you do when you install the CRM system. If your AD Root domain is called for example: www.jbl.com and the CRM system is licensed to JBL, do you then choose to put the CRM OU direcly under the root domain, or do you create another one...? I really dont know how to descibe, where to place the CRM folders in AD during install of the CRM server... Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13695
  - 22
    - MS CRM v1.2 Sales Process (Sales Standard License) Hi All, What's the answer of this questions? How many numbers of Sales process in Sales Standard License ? A. 0 B. 3 C. 6 D. Unlimited Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13691
  - 23
    - Metabase Cache Error Okay... I'm new to this. I have MSCRM setup and running well through web access, however, in the Outlook client I get an error when I try to view the CRM records Offline. I can view them just fine throught the CRM website, and also through the Outlook client, when I'm online. But when I sync and go offline, I get the following error: Metabase Cache Error (then in the window below) No Entity (with a big red "X") What am I doing wrong? Thanks! Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13690
  - 24
    - Microsoft Word I need help!! Microsoft Word program came with my computer,thru Gateway, and I had to have my computer reparied and lost the Word program because I do not have the key numbers. Gateway said they cannot help me and I will have to go thru Microsoft. I purchased my computer in August 2000. Let me know what I must do. Thanks. Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13685
  - 25
    - Pointing the Sales for Outlook Client at different MSCRM servers Does anyone know if its possible to change which MSCRM server that your sales for Outlook client points to? eg I want to let people access our dev server for a while and then later switch them over to our prod server Can this be done without reinstalling the Sales for Outlook Client? cheers Tag: Is any "Product Configurator" engine available for working with Microsoft CRM? Tag: 13683

One of our clients(high-tech hardware) is looking
for "product configurator" capability to be integrated
into Microsoft CRM systems.

The configuration process is like to build up a PC. They
need a Configrator Engine to be customized to reflect
their generic configuration process with SKU # from MSCRM
Product Catalog Object.

Is any MSCRM ISV doing this? Or, is there any good and
established "product configurator" engine available for
evaluation.

Jonathan Jiang
Microsoft Certified CRM Solutions Consultant
Siebel 2000/7 Certified Business Analyst
Enfowell, Inc. (www.enfowell.com)
Microsoft Authorized CRM Solutions Provider (Partner)
(408) 202-9590, email: jjiang@enfowell.com

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