MattNC
Fri Aug 26 12:38:16 CDT 2005
You can check to make sure the database source is SSO by opening the Crystal
Reports client and then opening the report. Click on Database > Database
Expert. In the window that opens you'll see a list of available data sources
and the Selected Tables used in your report. The top node of the selected
tables should be *SSO* if it isn't then they connection was not made
correctly to CRM using the Crystal Enhancements add-in that comes on one of
the CRM installation CDs.
--
Matt Wittemann
http://icu-mscrm.blogspot.com
"swesley" wrote:
> When we try to print a custom report from CRM, we receive the following error
> from Crystal:
>
> Information is needed before this report can be processed. [On Cache/Page
> Server:MSCRM.pageserver]
>
> We can see it on the screen and can exported to Word.
>
> I have seen similiar problem in the Newgroup. The suggestion was to verify
> the database location is listed as SSO, but we do not know where to find this
> information.
>
>
>
>