MS CRM - Outlook/Exchange RPC over HTTP support

Hello,

I would like to receive advice regarding Microsoft CRM.

The company that I represent is in negotiations with a partner of Microsoft
about purchasing Microsoft Dynamics CRM 3.0.

One of our most important needs is to enable our sales and tech.
representatives from abroad to use the system as well. Our reps are currently
using Outlook2003/Exchange2003 using RPC over HTTP. The current version of MS
CRM 3.0 doesnâ??t support RPC over HTTP.

We have been informed that our only option for the time being is to work
using VPN and Terminal Server. We have also been informed that the next
version of MS CRM 4.0 (work name â??Titanâ??), that will be available in the end
of 2007, will support working in CRM from Outlook using RPC over HTTP.

Has anybody heard about this new version of MS CRM, and whether it will
really support RPC over HTTP?

Thanks,

Gregory B.
IT Manager

Peter
Wed Mar 28 15:15:53 CDT 2007

You have been advised badly

You can access CRM 3.0 through Outlook client over the internet without a
VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)



"Gregory B" <GregoryB@discussions.microsoft.com> wrote in message
news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
> Hello,
>
> I would like to receive advice regarding Microsoft CRM.
>
> The company that I represent is in negotiations with a partner of
> Microsoft
> about purchasing Microsoft Dynamics CRM 3.0.
>
> One of our most important needs is to enable our sales and tech.
> representatives from abroad to use the system as well. Our reps are
> currently
> using Outlook2003/Exchange2003 using RPC over HTTP. The current version of
> MS
> CRM 3.0 doesn't support RPC over HTTP.
>
> We have been informed that our only option for the time being is to work
> using VPN and Terminal Server. We have also been informed that the next
> version of MS CRM 4.0 (work name "Titan"), that will be available in the
> end
> of 2007, will support working in CRM from Outlook using RPC over HTTP.
>
> Has anybody heard about this new version of MS CRM, and whether it will
> really support RPC over HTTP?
>
> Thanks,
>
> Gregory B.
> IT Manager
>

MelissaRagsdale
Wed Mar 28 20:38:01 CDT 2007

Are you accessing a hosted CRM via HTTPS? If so that is different than what
this person may actually want.

"Peter Lynch" wrote:

> You have been advised badly
>
> You can access CRM 3.0 through Outlook client over the internet without a
> VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)
>
>
>
> "Gregory B" <GregoryB@discussions.microsoft.com> wrote in message
> news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
> > Hello,
> >
> > I would like to receive advice regarding Microsoft CRM.
> >
> > The company that I represent is in negotiations with a partner of
> > Microsoft
> > about purchasing Microsoft Dynamics CRM 3.0.
> >
> > One of our most important needs is to enable our sales and tech.
> > representatives from abroad to use the system as well. Our reps are
> > currently
> > using Outlook2003/Exchange2003 using RPC over HTTP. The current version of
> > MS
> > CRM 3.0 doesn't support RPC over HTTP.
> >
> > We have been informed that our only option for the time being is to work
> > using VPN and Terminal Server. We have also been informed that the next
> > version of MS CRM 4.0 (work name "Titan"), that will be available in the
> > end
> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
> >
> > Has anybody heard about this new version of MS CRM, and whether it will
> > really support RPC over HTTP?
> >
> > Thanks,
> >
> > Gregory B.
> > IT Manager
> >
>
>
>

Murali
Thu Mar 29 02:02:52 CDT 2007

How can i configure to use CRM 3.0 from outlook client thru internet.
I am facing the problem of accessing crm thru internet.
my configuration is
1. 'Email Server' with exchange installed on it
2. 'Crm Server' with CRM 3 installed

now i want to connect the crm thru internet, people can access OWA by
http://<ip>/exchange (which is configured in IIS)
I also configured the same way ie I created a virtual folder in 'Email
Server' IIS pointing it to http://crmserver:5555 and name it crm

now when i access using http://<ip>/crm it is not coming. so what went
wrong..

is there anybody who have done internet publishing of crm please help
me

Thanks and regards

Manickavel
Thu Mar 29 06:46:00 CDT 2007

Dear Gregory:

The other option would be the remote sale guys can connect the CRM server
wirelessly over internet using handheld devices or laptops, pull the required
data store it locally & use.

We have suggested for some clients. Please let me know if i can be any
further assistance.

Regards,
Manick
manic_m@yahoo.com


"Gregory B" wrote:

> Hello,
>
> I would like to receive advice regarding Microsoft CRM.
>
> The company that I represent is in negotiations with a partner of Microsoft
> about purchasing Microsoft Dynamics CRM 3.0.
>
> One of our most important needs is to enable our sales and tech.
> representatives from abroad to use the system as well. Our reps are currently
> using Outlook2003/Exchange2003 using RPC over HTTP. The current version of MS
> CRM 3.0 doesnâ??t support RPC over HTTP.
>
> We have been informed that our only option for the time being is to work
> using VPN and Terminal Server. We have also been informed that the next
> version of MS CRM 4.0 (work name â??Titanâ??), that will be available in the end
> of 2007, will support working in CRM from Outlook using RPC over HTTP.
>
> Has anybody heard about this new version of MS CRM, and whether it will
> really support RPC over HTTP?
>
> Thanks,
>
> Gregory B.
> IT Manager
>

Jetulain
Tue Apr 10 22:58:00 CDT 2007

Hi Peter,

Can you use the CRM toolbar butons in outlook over the internet without VPN ?

I can access the CRM Web Client from the internet but when I launch outlook
using RPC over HTTP I receive the following error message "could not load the
CRM functionality...." and the CRM toolbar buttons stay disabled in outlook.

I will appreciate your comments.

Regards,

Javier




"Peter Lynch" wrote:

> You have been advised badly
>
> You can access CRM 3.0 through Outlook client over the internet without a
> VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)
>
>
>
> "Gregory B" <GregoryB@discussions.microsoft.com> wrote in message
> news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
> > Hello,
> >
> > I would like to receive advice regarding Microsoft CRM.
> >
> > The company that I represent is in negotiations with a partner of
> > Microsoft
> > about purchasing Microsoft Dynamics CRM 3.0.
> >
> > One of our most important needs is to enable our sales and tech.
> > representatives from abroad to use the system as well. Our reps are
> > currently
> > using Outlook2003/Exchange2003 using RPC over HTTP. The current version of
> > MS
> > CRM 3.0 doesn't support RPC over HTTP.
> >
> > We have been informed that our only option for the time being is to work
> > using VPN and Terminal Server. We have also been informed that the next
> > version of MS CRM 4.0 (work name "Titan"), that will be available in the
> > end
> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
> >
> > Has anybody heard about this new version of MS CRM, and whether it will
> > really support RPC over HTTP?
> >
> > Thanks,
> >
> > Gregory B.
> > IT Manager
> >
>
>
>

Peter
Wed Apr 11 14:47:46 CDT 2007

Javier

All my CRM toolbar buttons work over the Internet. I get no errors. I wonder
what the difference is?

Have you added an entry in control panel - user accounts - for your CRM URL?




"Jetulain" <Jetulain@discussions.microsoft.com> wrote in message
news:D2C71ED5-D37A-4DBD-9FA4-377DEA971AF9@microsoft.com...
> Hi Peter,
>
> Can you use the CRM toolbar butons in outlook over the internet without
> VPN ?
>
> I can access the CRM Web Client from the internet but when I launch
> outlook
> using RPC over HTTP I receive the following error message "could not load
> the
> CRM functionality...." and the CRM toolbar buttons stay disabled in
> outlook.
>
> I will appreciate your comments.
>
> Regards,
>
> Javier
>
>
>
>
> "Peter Lynch" wrote:
>
>> You have been advised badly
>>
>> You can access CRM 3.0 through Outlook client over the internet without a
>> VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)
>>
>>
>>
>> "Gregory B" <GregoryB@discussions.microsoft.com> wrote in message
>> news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
>> > Hello,
>> >
>> > I would like to receive advice regarding Microsoft CRM.
>> >
>> > The company that I represent is in negotiations with a partner of
>> > Microsoft
>> > about purchasing Microsoft Dynamics CRM 3.0.
>> >
>> > One of our most important needs is to enable our sales and tech.
>> > representatives from abroad to use the system as well. Our reps are
>> > currently
>> > using Outlook2003/Exchange2003 using RPC over HTTP. The current version
>> > of
>> > MS
>> > CRM 3.0 doesn't support RPC over HTTP.
>> >
>> > We have been informed that our only option for the time being is to
>> > work
>> > using VPN and Terminal Server. We have also been informed that the next
>> > version of MS CRM 4.0 (work name "Titan"), that will be available in
>> > the
>> > end
>> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
>> >
>> > Has anybody heard about this new version of MS CRM, and whether it will
>> > really support RPC over HTTP?
>> >
>> > Thanks,
>> >
>> > Gregory B.
>> > IT Manager
>> >
>>
>>
>>

UberJohnGalt
Mon Apr 16 18:38:48 CDT 2007

I'm curious how you have this working Peter. I'm currently managing a
project to deploy CRM for my company's sales force and was told by our
consulting company that the Outlook client for CRM does not support
connections over HTTPS. I checked it out on Microsoft's website and
even they claim that the only way is to VPN and connect via HTTP. So,
I guess I have 3 questions:

1. What did you do to get HTTPS working via the Outlook Client?
2. Are you using the Laptop or Desktop client or both?
3. How do you add an account for the CRM URL. On my version (I used
Desktop, even though it's a Laptop because I have an administrator
account and don't care for 10 hour synchronizations via my Verizon
Wireless card) the only way to modify the server URL is through the
registry.

- Chris

On Apr 11, 3:47 pm, "Peter Lynch"
<ply...@epartnersolutions.removethisbit.com> wrote:
> Javier
>
> All my CRM toolbar buttons work over the Internet. I get no errors. I wonder
> what the difference is?
>
> Have you added an entry in control panel - user accounts - for your CRM URL?
>
> "Jetulain" <Jetul...@discussions.microsoft.com> wrote in message
>
> news:D2C71ED5-D37A-4DBD-9FA4-377DEA971AF9@microsoft.com...
>
> > Hi Peter,
>
> > Can you use the CRM toolbar butons in outlook over the internet without
> > VPN ?
>
> > I can access the CRM Web Client from the internet but when I launch
> > outlook
> > using RPC over HTTP I receive the following error message "could not load
> > the
> > CRM functionality...." and the CRM toolbar buttons stay disabled in
> > outlook.
>
> > I will appreciate your comments.
>
> > Regards,
>
> > Javier
>
> > "Peter Lynch" wrote:
>
> >> You have been advised badly
>
> >> You can access CRM 3.0 through Outlook client over the internet without a
> >> VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)
>
> >> "Gregory B" <Grego...@discussions.microsoft.com> wrote in message
> >>news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
> >> > Hello,
>
> >> > I would like to receive advice regarding Microsoft CRM.
>
> >> > The company that I represent is in negotiations with a partner of
> >> > Microsoft
> >> > about purchasing Microsoft Dynamics CRM 3.0.
>
> >> > One of our most important needs is to enable our sales and tech.
> >> > representatives from abroad to use the system as well. Our reps are
> >> > currently
> >> > using Outlook2003/Exchange2003 using RPC over HTTP. The current version
> >> > of
> >> > MS
> >> > CRM 3.0 doesn't support RPC over HTTP.
>
> >> > We have been informed that our only option for the time being is to
> >> > work
> >> > using VPN and Terminal Server. We have also been informed that the next
> >> > version of MS CRM 4.0 (work name "Titan"), that will be available in
> >> > the
> >> > end
> >> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
>
> >> > Has anybody heard about this new version of MS CRM, and whether it will
> >> > really support RPC over HTTP?
>
> >> > Thanks,
>
> >> > Gregory B.
> >> > IT Manager

MelissaRagsdale
Thu Apr 19 14:38:02 CDT 2007

I believe that the Desktop license will allow you to do this with some
unsupported artful tapdancing behind the scenes. We have 28 users who are
desktop folks using laptops that travel. VPN has been a pain over the last 3
months for them. A pain in that it can be quirky. So we are going to
explore this option on the Desktop license and see if it works.

melissa

"UberJohnGalt@gmail.com" wrote:

> I'm curious how you have this working Peter. I'm currently managing a
> project to deploy CRM for my company's sales force and was told by our
> consulting company that the Outlook client for CRM does not support
> connections over HTTPS. I checked it out on Microsoft's website and
> even they claim that the only way is to VPN and connect via HTTP. So,
> I guess I have 3 questions:
>
> 1. What did you do to get HTTPS working via the Outlook Client?
> 2. Are you using the Laptop or Desktop client or both?
> 3. How do you add an account for the CRM URL. On my version (I used
> Desktop, even though it's a Laptop because I have an administrator
> account and don't care for 10 hour synchronizations via my Verizon
> Wireless card) the only way to modify the server URL is through the
> registry.
>
> - Chris
>
> On Apr 11, 3:47 pm, "Peter Lynch"
> <ply...@epartnersolutions.removethisbit.com> wrote:
> > Javier
> >
> > All my CRM toolbar buttons work over the Internet. I get no errors. I wonder
> > what the difference is?
> >
> > Have you added an entry in control panel - user accounts - for your CRM URL?
> >
> > "Jetulain" <Jetul...@discussions.microsoft.com> wrote in message
> >
> > news:D2C71ED5-D37A-4DBD-9FA4-377DEA971AF9@microsoft.com...
> >
> > > Hi Peter,
> >
> > > Can you use the CRM toolbar butons in outlook over the internet without
> > > VPN ?
> >
> > > I can access the CRM Web Client from the internet but when I launch
> > > outlook
> > > using RPC over HTTP I receive the following error message "could not load
> > > the
> > > CRM functionality...." and the CRM toolbar buttons stay disabled in
> > > outlook.
> >
> > > I will appreciate your comments.
> >
> > > Regards,
> >
> > > Javier
> >
> > > "Peter Lynch" wrote:
> >
> > >> You have been advised badly
> >
> > >> You can access CRM 3.0 through Outlook client over the internet without a
> > >> VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)
> >
> > >> "Gregory B" <Grego...@discussions.microsoft.com> wrote in message
> > >>news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
> > >> > Hello,
> >
> > >> > I would like to receive advice regarding Microsoft CRM.
> >
> > >> > The company that I represent is in negotiations with a partner of
> > >> > Microsoft
> > >> > about purchasing Microsoft Dynamics CRM 3.0.
> >
> > >> > One of our most important needs is to enable our sales and tech.
> > >> > representatives from abroad to use the system as well. Our reps are
> > >> > currently
> > >> > using Outlook2003/Exchange2003 using RPC over HTTP. The current version
> > >> > of
> > >> > MS
> > >> > CRM 3.0 doesn't support RPC over HTTP.
> >
> > >> > We have been informed that our only option for the time being is to
> > >> > work
> > >> > using VPN and Terminal Server. We have also been informed that the next
> > >> > version of MS CRM 4.0 (work name "Titan"), that will be available in
> > >> > the
> > >> > end
> > >> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
> >
> > >> > Has anybody heard about this new version of MS CRM, and whether it will
> > >> > really support RPC over HTTP?
> >
> > >> > Thanks,
> >
> > >> > Gregory B.
> > >> > IT Manager
>
>
>

Dyawlak
Thu Apr 26 03:16:56 CDT 2007

Also curious how this is working - I've tried changing the urls to IPs
rather than hostname, I've added sites to local under security but always
fail authentication when prompted to login (use domain\user name )

System Vista Business & Outlook 2007 with the latest CRM Outlook client
compatibility release.

Thanks


"Peter Lynch" <plynch@epartnersolutions.removethisbit.com> wrote in message
news:eJvFTJHfHHA.4064@TK2MSFTNGP03.phx.gbl...
> Javier
>
> All my CRM toolbar buttons work over the Internet. I get no errors. I
> wonder what the difference is?
>
> Have you added an entry in control panel - user accounts - for your CRM
> URL?
>
>
>
>
> "Jetulain" <Jetulain@discussions.microsoft.com> wrote in message
> news:D2C71ED5-D37A-4DBD-9FA4-377DEA971AF9@microsoft.com...
>> Hi Peter,
>>
>> Can you use the CRM toolbar butons in outlook over the internet without
>> VPN ?
>>
>> I can access the CRM Web Client from the internet but when I launch
>> outlook
>> using RPC over HTTP I receive the following error message "could not load
>> the
>> CRM functionality...." and the CRM toolbar buttons stay disabled in
>> outlook.
>>
>> I will appreciate your comments.
>>
>> Regards,
>>
>> Javier
>>
>>
>>
>>
>> "Peter Lynch" wrote:
>>
>>> You have been advised badly
>>>
>>> You can access CRM 3.0 through Outlook client over the internet without
>>> a
>>> VPN right now . I use it every day (over HTTPS, I presume RPS over
>>> HTTPS)
>>>
>>>
>>>
>>> "Gregory B" <GregoryB@discussions.microsoft.com> wrote in message
>>> news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
>>> > Hello,
>>> >
>>> > I would like to receive advice regarding Microsoft CRM.
>>> >
>>> > The company that I represent is in negotiations with a partner of
>>> > Microsoft
>>> > about purchasing Microsoft Dynamics CRM 3.0.
>>> >
>>> > One of our most important needs is to enable our sales and tech.
>>> > representatives from abroad to use the system as well. Our reps are
>>> > currently
>>> > using Outlook2003/Exchange2003 using RPC over HTTP. The current
>>> > version of
>>> > MS
>>> > CRM 3.0 doesn't support RPC over HTTP.
>>> >
>>> > We have been informed that our only option for the time being is to
>>> > work
>>> > using VPN and Terminal Server. We have also been informed that the
>>> > next
>>> > version of MS CRM 4.0 (work name "Titan"), that will be available in
>>> > the
>>> > end
>>> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
>>> >
>>> > Has anybody heard about this new version of MS CRM, and whether it
>>> > will
>>> > really support RPC over HTTP?
>>> >
>>> > Thanks,
>>> >
>>> > Gregory B.
>>> > IT Manager
>>> >
>>>
>>>
>>>
>
>

Damian
Thu Jun 21 13:24:01 CDT 2007

Dear Peter,

I've been asking many people wheter it is possible to use MSCRM-addon to
Outlook through HTTPS - and all of them said: "No, it is not possible, MS CRM
3.0 does not allow it".

However, you wrote just something quite opposite - could you explain how
have you done this, please?

Kind regards,
Damian Krol

"Peter Lynch" wrote:

> You have been advised badly
>
> You can access CRM 3.0 through Outlook client over the internet without a
> VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)
>
>
>
> "Gregory B" <GregoryB@discussions.microsoft.com> wrote in message
> news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
> > Hello,
> >
> > I would like to receive advice regarding Microsoft CRM.
> >
> > The company that I represent is in negotiations with a partner of
> > Microsoft
> > about purchasing Microsoft Dynamics CRM 3.0.
> >
> > One of our most important needs is to enable our sales and tech.
> > representatives from abroad to use the system as well. Our reps are
> > currently
> > using Outlook2003/Exchange2003 using RPC over HTTP. The current version of
> > MS
> > CRM 3.0 doesn't support RPC over HTTP.
> >
> > We have been informed that our only option for the time being is to work
> > using VPN and Terminal Server. We have also been informed that the next
> > version of MS CRM 4.0 (work name "Titan"), that will be available in the
> > end
> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
> >
> > Has anybody heard about this new version of MS CRM, and whether it will
> > really support RPC over HTTP?
> >
> > Thanks,
> >
> > Gregory B.
> > IT Manager
> >
>
>
>

Peter
Thu Jun 21 16:43:39 CDT 2007

Sorry - can't help - in this case I am just the end user - how Exchange,
CRM, firewalls etc are configured I just don't know

I just know that I use CRM Outlook client, without VPN, over the internet
and its using https - and it works :)




"Damian" <Damian@discussions.microsoft.com> wrote in message
news:2B73A2BA-436C-4910-B8FC-7F0D89657ECD@microsoft.com...
> Dear Peter,
>
> I've been asking many people wheter it is possible to use MSCRM-addon to
> Outlook through HTTPS - and all of them said: "No, it is not possible, MS
> CRM
> 3.0 does not allow it".
>
> However, you wrote just something quite opposite - could you explain how
> have you done this, please?
>
> Kind regards,
> Damian Krol
>
> "Peter Lynch" wrote:
>
>> You have been advised badly
>>
>> You can access CRM 3.0 through Outlook client over the internet without a
>> VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)
>>
>>
>>
>> "Gregory B" <GregoryB@discussions.microsoft.com> wrote in message
>> news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
>> > Hello,
>> >
>> > I would like to receive advice regarding Microsoft CRM.
>> >
>> > The company that I represent is in negotiations with a partner of
>> > Microsoft
>> > about purchasing Microsoft Dynamics CRM 3.0.
>> >
>> > One of our most important needs is to enable our sales and tech.
>> > representatives from abroad to use the system as well. Our reps are
>> > currently
>> > using Outlook2003/Exchange2003 using RPC over HTTP. The current version
>> > of
>> > MS
>> > CRM 3.0 doesn't support RPC over HTTP.
>> >
>> > We have been informed that our only option for the time being is to
>> > work
>> > using VPN and Terminal Server. We have also been informed that the next
>> > version of MS CRM 4.0 (work name "Titan"), that will be available in
>> > the
>> > end
>> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
>> >
>> > Has anybody heard about this new version of MS CRM, and whether it will
>> > really support RPC over HTTP?
>> >
>> > Thanks,
>> >
>> > Gregory B.
>> > IT Manager
>> >
>>
>>
>>

Damian
Fri Jun 22 04:04:01 CDT 2007

This does not help me at all :)
Frankly, I've heard MSCRM-addon can just work over HTTP, not HTTPS.
I'm wondering, how your IT-guys have solved this.

I've been searching for such solution over the web but I'm afraid there's
nothing write in this matter.

Would you be so kind and just ask your admins for the explanation, please? :)

Kind rgds,
Damian

"Peter Lynch" wrote:

> Sorry - can't help - in this case I am just the end user - how Exchange,
> CRM, firewalls etc are configured I just don't know
>
> I just know that I use CRM Outlook client, without VPN, over the internet
> and its using https - and it works :)
>

Mike
Fri Jun 22 04:45:00 CDT 2007

I'm with Peter.

I too use the laptop client remotely using https and it simply works. It
really honestly does work, no matter what anyone else says.

We already had CRM accessible with the browser using https and when I
installed the laptop client and put the URL into the setup, it came together
with no problems, and I'm not a technical person.

As a result, I never bother going "offline" with the laptop client, because
finding internet access is pretty easy these days.

My guess is that if anyone has got any problems with this it is likely to be
with firewalls, ports or some such thing.

See my blog, and specifically these posts for stuff on this topic:
http://crmuser.blogspot.com/search?q=laptop+client
http://crmuser.blogspot.com/search?q=https

--
Mike
Bristol, UK
CRM user
www.crmuser.blogspot.com


"Damian" wrote:

> This does not help me at all :)
> Frankly, I've heard MSCRM-addon can just work over HTTP, not HTTPS.
> I'm wondering, how your IT-guys have solved this.
>
> I've been searching for such solution over the web but I'm afraid there's
> nothing write in this matter.
>
> Would you be so kind and just ask your admins for the explanation, please? :)
>
> Kind rgds,
> Damian
>
> "Peter Lynch" wrote:
>
> > Sorry - can't help - in this case I am just the end user - how Exchange,
> > CRM, firewalls etc are configured I just don't know
> >
> > I just know that I use CRM Outlook client, without VPN, over the internet
> > and its using https - and it works :)
> >
>

Damian
Fri Jun 22 09:51:01 CDT 2007

Thanks, Mike.

I'll tell guys who have installed CRM server and configured clients to think
it over once more. They say (and I have to confirm), that client does not see
the server.

However, Exchange email account is configurated via HTTPS, and I have the
ability to use CRM via web browser, too.

Best regards,
Damian

"Mike" wrote:

> I'm with Peter.
>
> I too use the laptop client remotely using https and it simply works. It
> really honestly does work, no matter what anyone else says.
>
> We already had CRM accessible with the browser using https and when I
> installed the laptop client and put the URL into the setup, it came together
> with no problems, and I'm not a technical person.
>
> As a result, I never bother going "offline" with the laptop client, because
> finding internet access is pretty easy these days.
>
> My guess is that if anyone has got any problems with this it is likely to be
> with firewalls, ports or some such thing.
>
> See my blog, and specifically these posts for stuff on this topic:
> http://crmuser.blogspot.com/search?q=laptop+client
> http://crmuser.blogspot.com/search?q=https
>
> --
> Mike
> Bristol, UK
> CRM user
> www.crmuser.blogspot.com
>
>
> "Damian" wrote:
>
> > This does not help me at all :)
> > Frankly, I've heard MSCRM-addon can just work over HTTP, not HTTPS.
> > I'm wondering, how your IT-guys have solved this.
> >
> > I've been searching for such solution over the web but I'm afraid there's
> > nothing write in this matter.
> >
> > Would you be so kind and just ask your admins for the explanation, please? :)
> >
> > Kind rgds,
> > Damian
> >
> > "Peter Lynch" wrote:
> >
> > > Sorry - can't help - in this case I am just the end user - how Exchange,
> > > CRM, firewalls etc are configured I just don't know
> > >
> > > I just know that I use CRM Outlook client, without VPN, over the internet
> > > and its using https - and it works :)
> > >
> >

Mike
Fri Jun 22 12:16:01 CDT 2007

If you want to check out any of my specific settings feel free to ask. If
you want to contact me directly you can do so mike/a/interaction-ld/d/com
--
Mike
Bristol, UK
CRM user
www.crmuser.blogspot.com


"Damian" wrote:

> Thanks, Mike.
>
> I'll tell guys who have installed CRM server and configured clients to think
> it over once more. They say (and I have to confirm), that client does not see
> the server.
>
> However, Exchange email account is configurated via HTTPS, and I have the
> ability to use CRM via web browser, too.
>
> Best regards,
> Damian
>
> "Mike" wrote:
>
> > I'm with Peter.
> >
> > I too use the laptop client remotely using https and it simply works. It
> > really honestly does work, no matter what anyone else says.
> >
> > We already had CRM accessible with the browser using https and when I
> > installed the laptop client and put the URL into the setup, it came together
> > with no problems, and I'm not a technical person.
> >
> > As a result, I never bother going "offline" with the laptop client, because
> > finding internet access is pretty easy these days.
> >
> > My guess is that if anyone has got any problems with this it is likely to be
> > with firewalls, ports or some such thing.
> >
> > See my blog, and specifically these posts for stuff on this topic:
> > http://crmuser.blogspot.com/search?q=laptop+client
> > http://crmuser.blogspot.com/search?q=https
> >
> > --
> > Mike
> > Bristol, UK
> > CRM user
> > www.crmuser.blogspot.com
> >
> >
> > "Damian" wrote:
> >
> > > This does not help me at all :)
> > > Frankly, I've heard MSCRM-addon can just work over HTTP, not HTTPS.
> > > I'm wondering, how your IT-guys have solved this.
> > >
> > > I've been searching for such solution over the web but I'm afraid there's
> > > nothing write in this matter.
> > >
> > > Would you be so kind and just ask your admins for the explanation, please? :)
> > >
> > > Kind rgds,
> > > Damian
> > >
> > > "Peter Lynch" wrote:
> > >
> > > > Sorry - can't help - in this case I am just the end user - how Exchange,
> > > > CRM, firewalls etc are configured I just don't know
> > > >
> > > > I just know that I use CRM Outlook client, without VPN, over the internet
> > > > and its using https - and it works :)
> > > >
> > >

Rick
Mon Jul 30 10:30:01 CDT 2007

I was able to access just fine with both Outlook client and web with or
without VPN until applying rollup 2, now I need to have VPN connected to
access either interface.

Anyone have similar experience after rollup 2?

"Peter Lynch" wrote:

> You have been advised badly
>
> You can access CRM 3.0 through Outlook client over the internet without a
> VPN right now . I use it every day (over HTTPS, I presume RPS over HTTPS)
>
>
>
> "Gregory B" <GregoryB@discussions.microsoft.com> wrote in message
> news:E3D68DE0-F765-4EBA-B256-9143E95FA875@microsoft.com...
> > Hello,
> >
> > I would like to receive advice regarding Microsoft CRM.
> >
> > The company that I represent is in negotiations with a partner of
> > Microsoft
> > about purchasing Microsoft Dynamics CRM 3.0.
> >
> > One of our most important needs is to enable our sales and tech.
> > representatives from abroad to use the system as well. Our reps are
> > currently
> > using Outlook2003/Exchange2003 using RPC over HTTP. The current version of
> > MS
> > CRM 3.0 doesn't support RPC over HTTP.
> >
> > We have been informed that our only option for the time being is to work
> > using VPN and Terminal Server. We have also been informed that the next
> > version of MS CRM 4.0 (work name "Titan"), that will be available in the
> > end
> > of 2007, will support working in CRM from Outlook using RPC over HTTP.
> >
> > Has anybody heard about this new version of MS CRM, and whether it will
> > really support RPC over HTTP?
> >
> > Thanks,
> >
> > Gregory B.
> > IT Manager
> >
>
>
>

Rick
Tue Aug 07 22:50:02 CDT 2007

Here is how it works... You have to be able to open up the URL over then
internet with out having to type in your username and password... This means
that the machine you are accessign it from is part of the domain and has the
necesarry credentials to access it across the network. Then you have to add
the Site URL. (You probably want to use the same, and let DNS sort it out but
resolve to the same server whether you are inside or out on the internet.)
But you have to add the site to the "trusted Intranet" Site. then it will not
challenge, and IE6/7 will let you use the logged in user to authenticate with
the CRM server. If you open the URL (for example: https://crm.<mydomain>.com
The site has to come up without typing in the username and password. It will
still work taht way if you ar enot using the Outlook client, and only using
the web interface. But to get it to work in Outlook, YOU HAVE TO BE ABLE TO
LOG INTO THE CRM USING YOUR WINDOWS LOGGED IN CREDENTIALS....

HTH,

Rick


"Mike" wrote:

> If you want to check out any of my specific settings feel free to ask. If
> you want to contact me directly you can do so mike/a/interaction-ld/d/com
> --
> Mike
> Bristol, UK
> CRM user
> www.crmuser.blogspot.com
>
>
> "Damian" wrote:
>
> > Thanks, Mike.
> >
> > I'll tell guys who have installed CRM server and configured clients to think
> > it over once more. They say (and I have to confirm), that client does not see
> > the server.
> >
> > However, Exchange email account is configurated via HTTPS, and I have the
> > ability to use CRM via web browser, too.
> >
> > Best regards,
> > Damian
> >
> > "Mike" wrote:
> >
> > > I'm with Peter.
> > >
> > > I too use the laptop client remotely using https and it simply works. It
> > > really honestly does work, no matter what anyone else says.
> > >
> > > We already had CRM accessible with the browser using https and when I
> > > installed the laptop client and put the URL into the setup, it came together
> > > with no problems, and I'm not a technical person.
> > >
> > > As a result, I never bother going "offline" with the laptop client, because
> > > finding internet access is pretty easy these days.
> > >
> > > My guess is that if anyone has got any problems with this it is likely to be
> > > with firewalls, ports or some such thing.
> > >
> > > See my blog, and specifically these posts for stuff on this topic:
> > > http://crmuser.blogspot.com/search?q=laptop+client
> > > http://crmuser.blogspot.com/search?q=https
> > >
> > > --
> > > Mike
> > > Bristol, UK
> > > CRM user
> > > www.crmuser.blogspot.com
> > >
> > >
> > > "Damian" wrote:
> > >
> > > > This does not help me at all :)
> > > > Frankly, I've heard MSCRM-addon can just work over HTTP, not HTTPS.
> > > > I'm wondering, how your IT-guys have solved this.
> > > >
> > > > I've been searching for such solution over the web but I'm afraid there's
> > > > nothing write in this matter.
> > > >
> > > > Would you be so kind and just ask your admins for the explanation, please? :)
> > > >
> > > > Kind rgds,
> > > > Damian
> > > >
> > > > "Peter Lynch" wrote:
> > > >
> > > > > Sorry - can't help - in this case I am just the end user - how Exchange,
> > > > > CRM, firewalls etc are configured I just don't know
> > > > >
> > > > > I just know that I use CRM Outlook client, without VPN, over the internet
> > > > > and its using https - and it works :)
> > > > >
> > > >

BLSnow
Tue Sep 25 14:24:01 PDT 2007

I have been researching a solution for accessing MSCRM 3.0 using Outlook 2003
using RPC over HTTP but have yet to find one. I have read many posts on
various website that say it works and works flawlessly but I have yet to find
one that gives direction or instructions on how this is done. I have been
told that it is not supported and at first did not believe that but my
opinion is quickly changing.

I can get outlook to function and function well using RPC over HTTP but I am
unable to access the MS CRM folder structure. Can somebody shed some
technical light on this? Thanks in advance for any assistance that can be
provided

Kindest regards,

B. Snow