Outlook Synchronization Error

CRM contacts are not synching with Outlook for a user who just received a new
computer. The error says "The Synchronization process cannot be run on this
computer. Only on client computer per user can run this process . . . To
change the Synchronizing client, on the CRM menu, click Options, and click
Synchronizing Tab"

After checking the box for "Set this computer to be the Synchronizing
client" we get the error "An Error has occurred. For more information,
contact your system administrator". We are not seeing anything in the server
Event log.

Any help is appreciated.

andyenuff
Fri Mar 16 03:31:03 CDT 2007

I am also having the same problem with a windows Vista machine with no clue
as to how to fix it. I cannot find anything about this on the newsgroups or
the web! Any help would be uch appreciated!

Additional info: The user can log onto another machine, install CRM by
policy and then use it fine without this error, even if that machine is set
to be the sync client. Going back to the non working machine still then does
not work when the 'set as sync client' option box is ticked.

I have tried removing and re-installing CRM both as an elevated user and
directly as admin to no avail.

"Dave Ferrell" wrote:

> CRM contacts are not synching with Outlook for a user who just received a new
> computer. The error says "The Synchronization process cannot be run on this
> computer. Only on client computer per user can run this process . . . To
> change the Synchronizing client, on the CRM menu, click Options, and click
> Synchronizing Tab"
>
> After checking the box for "Set this computer to be the Synchronizing
> client" we get the error "An Error has occurred. For more information,
> contact your system administrator". We are not seeing anything in the server
> Event log.
>
> Any help is appreciated.