Outlook Contacts

When you install CRM Sales for Outlook all of the existing
Contacts are added to your Outlook Contacts. However,
unless you then add all new Contacts through the Outlook
client, the Outlook Contact list does not stay up to date.

We have users who add contacts through the browser
interface, and I need these to flow through into Outlook
(and thence into my PDA).

Is it possible to re-sync the CRM Contacts into Outlook?

kat
Thu Sep 30 08:29:28 CDT 2004

Simply 'Go Offline' to sync CRM contacts to Outlook. If
you don't see them sync, check the user settings... the
suer may have elected not to sync to that folder.

Good luck!


>-----Original Message-----
>When you install CRM Sales for Outlook all of the
existing
>Contacts are added to your Outlook Contacts. However,
>unless you then add all new Contacts through the Outlook
>client, the Outlook Contact list does not stay up to date.
>
>We have users who add contacts through the browser
>interface, and I need these to flow through into Outlook
>(and thence into my PDA).
>
>Is it possible to re-sync the CRM Contacts into Outlook?
>.
>