Outlook Client suddenly stopped working

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- Previous
  - 1
    - CRM 4.0, Workflow when record is not created ? In our system all users must create a record of a certain entity every week. Is it possible to create a workflow which will send an email to all the users that didn't create their weekly record in this entity ? Kay Tag: Outlook Client suddenly stopped working Tag: 95906
  - 2
    - CRM Contact to Outlook Contact Data Synchronization Mappings Is it possible to modify the CRM Contact to the Outlook Contact Data Synchronization Mappings in version 4.x? We have a client who would like to map Address 2 on the CRM Contact to the Home Address fields on the Outlook Contact. If it is possible, does anyone know the specific settings to modify for this? Tag: Outlook Client suddenly stopped working Tag: 95905
  - 3
    - EXCEPTION_ATL Error Dear all, when i try to install trial copy of Microsoft CRM 3.0 professional edition on windows server 2003 SP2 in my test environment, i Received the following error after inserting the trial copy licence key: EXCEPTION_ATL For additional details see logfile c:\documents and settings\Administrator.Domain\Application data\microsoft\MSCRM\logs\crm30svrsetup.log Any help is appreciated please. Adamu Garba Tag: Outlook Client suddenly stopped working Tag: 95897
  - 4
    - Quick Email Campaign We have had CRM 3.0 Small Business installed for a few months now and it's time to start toying with it a little. Can someone shed light on creating a quick simple email blast? I have a test list in an excel spreadsheet that i want to send an HTML email to. I have Exchange installed and configured as well (I have sent some test emails back and forth to myself from CRM so I know it works.) If at all possible I'd rather not have to go through the process of importing/mapping my contact list into CRM. Is it possible just to send the email in CRM using the spreadsheet as a datasource? Thanks in advance! James Tag: Outlook Client suddenly stopped working Tag: 95885
  - 5
    - Missing Customizations in Settings I've been scratching my head on this one. Yesterday I granted privilege rights to a security role to allow them to see the Customizations menu item in Settings and to make changes to forms. Everything worked fine and this user added a new tab and fields, etc. This morning when she came in she can't see the Customizations menu item is Settings. Nothing has changed. Her SR still looks the same. Does anyone have any ideas? Tag: Outlook Client suddenly stopped working Tag: 95883
  - 6
    - Microsoft Business Contact Manager Hi, Can anyone help me. I am looking for a simple CRM tool to work with Exchange 2003 and outlook 2007. We require a tool for monitoring sales peoples appointments and contacts. I have just bought a lot of new machines with Office and they had a Business manager trial already on the machine. Does anyone know if I can upgrade OEM as I activated them in November. I have looked at the Microsoft website and I dont think its possible. Regards Barry Sorry if its in the wrong place! Tag: Outlook Client suddenly stopped working Tag: 95882
  - 7
    - associated view columns limited to one entity CRM4 has a great feature where you can add columns from related entities to a view. Not sure why the associated view was left behind (it is still limited to fields only from the entity the view is for), but it is a disappointment that it does not have this as it is one of the most widely used views. Not sure if there is a significant techincal challange behind this limitation, hopefully this can be addressed in one of the patches or with a workaround. If someone is aware of a way to get to this view configuration it would be much appreciated to hear about it. Thanks, Sergei ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=064976ae-6d24-4de4-8c04-c4b1bdfd31dd&dg=microsoft.public.crm Tag: Outlook Client suddenly stopped working Tag: 95880
  - 8
    - CRM 4.0 need new Print Quote to Customer Document We had a designer modify the Quote to Customer document without saving the original first and now are having problems with it. Can someone tell me where to find the Quote to Customer document on the installation CD or can I get a copy of the document? Also, is it possible to enter the line items of a quote into table format so that long item descriptions word wrap instead of pushing the line onto multiple lines? If so can anyone tell me how to do this? William Tag: Outlook Client suddenly stopped working Tag: 95878
  - 9
    - Data Import/ Data Map Questions Hello, I am developing a solution that will allow various new and updated entities to be loaded from several source systems into a Microsoft Dynamics 4.0 installation on an ongoing basis. There are some up- front components to the solution that detect new/changed source system data that are custom but I wanted to be able to use the built-in Data Import facilities within 4.0 to take the data from Excel files and load it into the CRM. I've looked at the sample code in the SDK and have been able to write code that will do this, including use of Picklist and Lookup (ie parent account) type columns; however, I sense there are some big differences between data maps created in the CRM UI vs. those created via CRMService code. 1) Why do Data Maps that are created programmatically using the CRMService not show up in the UI? Looks like you can make them show up by flipping the IsValidForImport boolean; however, this attribute is readonly on the importmap class. 2) When I try to import an XML file-based Data Map via the CRM UI that contains <LookupMap> elements it complains they are "not a valid element in a data map used for importing data"; however, I am able to do lookups in Data Maps created via code with no problem - what's the difference here? Are more advanced concepts like lookups only supported in code? I would rather create my Data Maps in XML and then import them for use when importing via code rather than creating them each time in the code right before their use. 3) When creating Data Maps and using them to import data via code are you supposed to create the data maps new with each import of a similar file or can/should they be reused by retrieving them using their Guid? The SDK shows the former, that is creating and using them on the fly, but this seems like it should be unnecessary. Thanks for any help, Todd Langdon Tag: Outlook Client suddenly stopped working Tag: 95875
  - 10
    - New custom report failing to display Hi all, I am starting to create new custom reports for the first time. As a test, I have changed the Account Overview report slightly in MS VS 2003. I uploaded the new report to CRM as per the many posts on here. When I run the SUB report from CRM, it runs fine. When I run the main report, I get this error message "Error: Subreport could not be shown." Following the posts here, I set the right data source connection in MS VS 2003. When I run the SUB report from there, again it runs fine. When I run the main report, I get this other error message "The url javascript:void(window.open('')) has an invalid schema. URLs in reports may only use http://, https://, ftp://, mailto: or news;" I get the error message in MS VS 2003 when I run the original report AND the one I modified; so it must be that I am missing some setting in MS VS 2003. I noticed that there is a parameter "CRM_URL" which is automatically set to Null even if I change it. I don't know if that makes a difference! Thank you! Tag: Outlook Client suddenly stopped working Tag: 95868
  - 11
    - A SQL error has occurred. Going off line with Outlook CRM 4. I have seen this in multiple workstations. Running the diagnostics, does not report any errors, however removing the temprary data under advenced fixes the problem by deleting the content of the off line database. The problem with this fix is that it may take up to 12 hours for some of our overseas employees to do their initial off line. When is SP1 due? Tag: Outlook Client suddenly stopped working Tag: 95866
  - 12
    - The account's primary contact should by dynamic Depending on if you are in Sales, AR, Service, etc... the primary contact on the account should be able to dynamic. Alternatively, there should be primary contacts on the Account for each of the departments in the organization. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=d567fdd0-ca60-434e-a299-1aec48d8423d&dg=microsoft.public.crm Tag: Outlook Client suddenly stopped working Tag: 95856
  - 13
    - CRM and Fax automation question Hi, I'm looking for a good or better fax server that can be easily and seamlessly integrate with MS CRM 3.0 or 4.0. I'm thinking of RightFAX or GFIFax... or even if I install these fax server in my environment, do I still need to do programming and customizations, such as post callout when a new Fax activity is created? Please advise :) You immediate response is appreciated. Tag: Outlook Client suddenly stopped working Tag: 95853
  - 14
    - workflow CRM 4 wait until DateField = today Hi, I'm looking for a way to create a workflow in CRM 4 that waits until the actual date equals the value of a date field in CRM before continuing. For example: Pricelist has an enddate. If enddate is today, I want the workflow to set the status of the pricelist to inactive. Is this possible? If yes, please explain... Thanx in advanced. Bertil Tag: Outlook Client suddenly stopped working Tag: 95851
  - 15
    - Unable to create a new company in CRM 4.0 I have a german release installation of CRM 4.0 with the enterprise trial license key. When trying to create a second company I get a strange error message coming from the SQL Server (2005 Dev DE) - see at the bottom. A DBCC CHECKDB of all running databases and a restart of the server box haven't brought any help. Thanks, Robert Rybaric Error message: 13:01:36| Error| Ausnahmefehler beim Erstellen der neuen Organisation (Name='ErlBau', Id=e04f0f92-3dd6-dc11-9c9a-0003ff2b0223): System.Reflection.TargetInvocationException: Ein Aufrufziel hat einen Ausnahmefehler verursacht. ---> System.Data.SqlClient.SqlException: SQL Server hat einen logischen, konsistenzbasierten E/A-Fehler gefunden: Zerrissene Seite (erwartete Signatur: 0xaaaaaaaa; tatsÃ¤chliche Signatur: 0xd4cd2cb6). Der Fehler ist beim Lesen von Seite (1:4170) in der Datenbank mit der ID 11 bei Offset 0x00000002094000 in der Datei 'C:\Programme\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\ErlBau_MSCRM.mdf' aufgetreten. Weitere Informationen finden Sie mÃ¶glicherweise in anderen Fehlermeldungen im SQL Server-Fehlerprotokoll oder im Systemereignisprotokoll. Dies ist ein schwerer Fehler, der die DatenbankintegritÃ¤t bedroht und sofort behoben werden muss. FÃ¼hren Sie eine vollstÃ¤ndige Ã?berprÃ¼fung der Datenbankkonsistenz aus (DBCC CHECKDB). Dieser Fehler kann durch viele Faktoren verursacht werden. Weitere Informationen finden Sie in der SQL Server-Onlinedokumentation. bei System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) bei System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) bei System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) bei System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) bei System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async) bei System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) bei System.Data.SqlClient.SqlCommand.ExecuteNonQuery() bei Microsoft.Crm.Setup.DiffBuilder.ExecuteAtomicNonQueryCommand(BuildCommand buildCommand) bei Microsoft.Crm.Setup.DiffBuilder.EnableFullTextIndexing(String languageId) --- Ende der internen AusnahmestapelÃ¼berwachung --- bei System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner) bei System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner) bei System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks) bei System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) bei System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams) bei Microsoft.Crm.Setup.Database.DllMethodAction.Execute() bei Microsoft.Crm.Setup.Database.DatabaseInstaller.ExecuteReleases(ReleaseCollection releases, Int32 currentProgress) bei Microsoft.Crm.Setup.Database.DatabaseInstaller.installInternal() bei Microsoft.Crm.Setup.Database.DatabaseInstaller.Install(Int32 languageCode, String configurationFilePath, Boolean upgradeDatabase) bei Microsoft.Crm.Setup.Database.DatabaseInstaller.CreateDatabase(Int32 languageCode, String configurationFilePath, String sqlServer, String metadataDatabaseName, String databaseName, String sqlAccessGroup, String reportingGroup, String privReportingGroup) bei Microsoft.Crm.Tools.Admin.CreateOrganizationInstaller.Create(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String baseCurrencyCode, String baseCurrencyName, String baseCurrencySymbol, String initialUserDomainName, String initialUserFirstName, String initialUserLastName, String sqlServerName, Uri reportServerUrl, String privilegedUserGroupName, String sqlAccessGroupName, String userGroupName, String reportingGroupName, String privilegedReportingGroupName, String applicationPath, String languageId, Boolean sqmOption, String organizationCollation, MultipleTenancy multipleTenancy) 13:01:36|Warning| Attempting to cancel a long running process: ProgressWizard. This might leave the data in an invalid state and the application might not function correctly. Tag: Outlook Client suddenly stopped working Tag: 95849
  - 16
    - Special right is required? Hi, I just did some customizations in CRM 4.0 I added a menu (with the ISV) in Outlook and the webclient where a simple user-view is shown. So all users can easily get phonenumbers of their coworkers. My problem is, that not everybody sees the menu - and I guess it has to do with insufficient rights. As I don't want to give too much rights to normal workers, but I want them to see the menu (I want extend that in the future) I added user-read rightts but that doesn't seem to be enough. What screw I have to tight to fix that ;-) If you have any idea - please discruibe the right on which tab it is, because I have a german version. Thanks a lot for any suggestion Tag: Outlook Client suddenly stopped working Tag: 95845
  - 17
    - Possible to notify only when system jobs include errors? On several system jobs (e.g. imports, duplicate detection jobs) you can choose for the options to let CRM send you a notification e-mail when the system job has finished. This is nice functionality. However, what would be even more useful, is being able to let CRM send you an e-mail when system jobs have failed or include errors. This would give the system administrators much more useful information. System administrators will only be 'disturbed' when something goes 'wrong'. Does anybody know whether this is possible in Dynamics CRM 4.0? End if you do, please tell me what is the way to do this. This would be a great help. Thanks in advance! Regards Jasper, The Netherlands Tag: Outlook Client suddenly stopped working Tag: 95844
  - 18
    - Require ability to print service calendar in CRM I am using the service Calendar in CRM 3.0 to record commitments etc booked for a pool of consultants. The service calendar enables me to create a view of appropriate resources so I can effectively see a schedule for the months ahead. What I am not able to do is print this Service Calendar as you can for example in Outlook. This strikes me as being something of an oversight and would be a useful feature. I have been told the only possible work around is to 'print screen' however this isn't really an option. Any comment / suggestions would be much appreciated. Thanks ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=6a7a353c-283a-40a4-a177-d1d213688a9e&dg=microsoft.public.crm Tag: Outlook Client suddenly stopped working Tag: 95843
  - 19
    - transactioncurrencyid is empty when tracking an email in CRM 4.0 I can track an email in CRM 4.0 outlook client. But when I clieck the "View in CRM" button, I got an error message pop up. It is "A currency is required if a value exists in a money field. Select currency and try again." It is because the field "transactioncurrencyid" is missing. Any entity that contains a field of type "money" in Microsoft CRM version 4.0 will also contain a field with the schema name "transactioncurrencyid". This field is created automatically when a money type field is added to the entity. Now I feel it is a bug of the "Track in CRM" program. It should pass the use default currency of the user to the email record, but it does not. Anyone face the same problem? Tag: Outlook Client suddenly stopped working Tag: 95839
  - 20
    - ISO Week number in Crm 4.0 Is it possible to get the ISO Week number in Javascript ? Kay Tag: Outlook Client suddenly stopped working Tag: 95834
  - 21
    - CRM 4.0, Getting the logged on user I've created a custom entity and I would like to fill a custom attribute with the name of the logged on user. This is probably the same information as the Created by, or the Owner. I'm planning to do this in the On_Load Event of the form. I just don't know where to get this information. Where can i find such information ? Kay Tag: Outlook Client suddenly stopped working Tag: 95833
  - 22
    - CRM 4 lggin errors. Totally random, but all users after a while asked to enter their user name and pw again. The address of the server is addedd to the local intranet zones for all users. On the CRM server there are endless security log errors, most with Kerberos error and no uid. A,. Tag: Outlook Client suddenly stopped working Tag: 95825
  - 23
    - Customize Case fields Is it possible to customize the Case Type, Satisfaction, Status Reason and Priority fields of a CRM Case? We have specific priorities and case types that we need to add to the drop down lists when creating a case. How (and where) can this be done? Aslo, can a drop down be created for the Resoloution field when resolving a case as we report on specific support issues and would like to group by specific faults. Thanks Nik Tag: Outlook Client suddenly stopped working Tag: 95824
  - 24
    - Error Upgrade Microsoft 3.0 to 4.0 Hi everybody, I wont upgrade full function instalation of Microsoft CRM 3.0 professional to Microsoft CRM 4.0 professional. In step of upgrade Verification System Requirements failed with error Microsoft Dynamics CRM Server User Input - The "<GUID=8b05e202-0eb0-426b-bf99-4963b93e2351>" group does not exist. I tried see to log of installer, I find "Error| Check SqlAccessGroupValidator". Therefore I watch groups in AD and find group SQLAccessGroup {9cc7cd9b-bb74-4a8f-a642-a4288d2d8df9}, which is from Microsoft CRM 3.0 installation. Can you anybody help me ? Thanx a lot Josef Tag: Outlook Client suddenly stopped working Tag: 95822
  - 25
    - New Organization in CRM 4.0 Hi, I have CRM 4.0 installed and running, I am running enterprise version, I created a new organization through deployment manager, also there is a default organization in my configuration. My question here is how to use the new organization ? when I open up my application it comes up with the default one. Please help me on this Karthik Tag: Outlook Client suddenly stopped working Tag: 95821
- Next
  - 1
    - CRMAF Filtering This is working very well, but only with one dataset. Has anyone been able to get this working with more than one dataset? Tag: Outlook Client suddenly stopped working Tag: 95820
  - 2
    - Error "propagating language setting" when starting CRM 4 for outlo Hi, I have a new installation of CRM 4. My webclient works fine. When I install the client for outlook on my outlook 2003 the installation passes without any problem. I then go throug the configuration without any problems. When I start outlook it is stucked on "propagating language setting". I have tried on four different clients with the same result. Any idea??? Tag: Outlook Client suddenly stopped working Tag: 95818
  - 3
    - Different questions Hi, All I have a few questions with regards to CRM in the financial vertical and does anyone know of a partner who has specifically customzied CRM for the financial secotr? 1. Can configurable activity "result" codes be used to capture the result of each sales step? 2. Can configurable "Sales Stage" data fields be used to track where each opportunity stands in the sales pipeline? 3. Does the system have functionality that will allow the planning and tracking of investor roadshows inc. Timings, clients seen, comment, success/outcomes? 4. Can (and how) the system be used to track investor subscriptions to an IPO/transaction? 5. Are group/shared calenders available for the purposes of collating information on various clients; e.g. roadshow attendees/planning, roadshow outcomes? 6. Provide examples of the pre-formatted and bespoke management and user reporting capabilities of the CRM system. 7. What is the availability of predefined REPORTS/DASHBOARDS/GRAPHS templates covering every area of the CRM solution? 8. Can charts and graphs be added to predefined report templates? 9. Can two predefined reports covering two periods of time be compared to see visually how things have changed over the periods? 10. How multi-dimensional is the database so that the data can be sliced and diced to produce useful information? As an example can it give me a list of Asian hedge funds who invest at the pre-IPO stage and who like commodities? 11. How much storage space for data uploads does your service allow per account? 12. Can the export feature be disabled for certain users 13. Does the system comply with Data Protection laws in the LC operating countries? 14. Which data encryption protocols does the system employ when data is being transfered/accessed 15. Is there a mechanism for tracing/tracking users interaction with the system on a click by click basis. Which parts of the system have been used, which clients were viewed, which data has been downloaded - by user? Tag: Outlook Client suddenly stopped working Tag: 95815
  - 4
    - Outlook Synch Issue Hi, am hoping someone can help with this problem. We have a number of users who receive a warning pop up box when trying to go back online, stating: "The form for this item ......Because this item contains macros...you may not want to run the macros. If you are sure this item is from a trusted source, click 'Enable Macros'. Otherwise, click 'Disable macros'." This pop up box appears many times and seems to be related to appointment records in Outlook. (ie we can see the subject for the appt in the blue bar of the message. This problem seems to keep reoccurring and it a real pain for users who are refusing to use the client until this is fixed. Has anyone experienced this problem before and how can we fix it?? (PS - we are on CRM v3.0 & Win XP. Thanks, Tony. Tag: Outlook Client suddenly stopped working Tag: 95810
  - 5
    - New Install CRM 4.0 - Error Message We installed 4.0 (New Install, new Server) 3 days ago with no issues on. I then installed the E-mail Router yesterday (with a few hiccups). After the Install, I went to open CRM to set the e-mail settings and received a SQL Authentication related error: Login failed for user ''. The user is not associated with a trusted SQL Server connection. I haved not made any changes on the SQL server. CRM Server - Windows Server 2003 SP2 32 bit SQL Server - Windows Server 2003 SP2 SQL 2005 32 bit Exchange - Windows Server 2003 SP2 Exchange 2007 62 bit Any thoughts? --MD Tag: Outlook Client suddenly stopped working Tag: 95809
  - 6
    - Tracking email through Outlook Hi I have recently installed CRM3.0 for Outlook on 5 workstations. all features are available within the main outlook pane, including "Track in CRM" When the user creates a new email this function is not available with the new message pane? I used CRM before and this was not the case. Any ideas?? Thanks Tag: Outlook Client suddenly stopped working Tag: 95807
  - 7
    - CRM 4: Activities lose time when the sync with outlook Hi, I have been having a strange problem where all the phonecall activities in our system have a time of 00:00. After a lot of investigation I have found that when the phonecall syncs with outlook, the time on the phonecall gets changed to 00:00. I have also found this happens with Fax and Letter, but not Task or Appointment. Has anyone else had this issue? Thanks Tag: Outlook Client suddenly stopped working Tag: 95804
  - 8
    - Convert to Case CRM 4.0 Why is it that when i convert an email to a case from either a queue or activity it does not attach itself to the case i caonvert it to. All that needs to happen is that the regarding needs to be populated with the case details. Is this a bug? Kuven Tag: Outlook Client suddenly stopped working Tag: 95800
  - 9
    - CRM Outlook errors Since we upgraded to CRM 4.0 and our machines connect via CRM 4.0 for Microsoft Office Outlook my colleagues and I are getting CRM outlook errors "Microsoft Dynamics CRM has encountered an error.." sporadically during the course of the day. We are not doing anything specific, just flipping from one area of CRM outlook to another eg. contacts to accounts. A sample error report is '<CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Object required</Message> <Line>197</Line> <URL>/AGSS/_root/homepage.aspx?etc=2</URL> <PageURL>/AGSS/_root/homepage.aspx?etc=2</PageURL> <Function>prepareEnablePresence()</Function> <CallStack> <Function>prepareEnablePresence()</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)</BrowserUserAgent> <BrowserLanguage>en-us</BrowserLanguage> <SystemLanguage>en-gb</SystemLanguage> <UserLanguage>en-gb</UserLanguage> <ScreenResolution>1024x768</ScreenResolution> <ClientName>Outlook Desktop</ClientName> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>2057</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>2057</UserCulture> <OrgID>{05EA0BD8-7454-488F-BCB0-E4944471F700}</OrgID> <UserID>{9D2CC8CF-16A3-DC11-9966-0015F2399299}</UserID> <CRMVersion>4.0.7333.3</CRMVersion> </ServerInformation> </CrmScriptErrorReport> <CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Object required</Message> <Line>197</Line> <URL>/AGSS/_root/homepage.aspx?etc=2</URL> <PageURL>/AGSS/_root/homepage.aspx?etc=2#</PageURL> <Function>prepareEnablePresence()</Function> <CallStack> <Function>prepareEnablePresence()</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)</BrowserUserAgent> <BrowserLanguage>en-us</BrowserLanguage> <SystemLanguage>en-gb</SystemLanguage> <UserLanguage>en-gb</UserLanguage> <ScreenResolution>1024x768</ScreenResolution> <ClientName>Outlook Desktop</ClientName> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>2057</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>2057</UserCulture> <OrgID>{05EA0BD8-7454-488F-BCB0-E4944471F700}</OrgID> <UserID>{9D2CC8CF-16A3-DC11-9966-0015F2399299}</UserID> <CRMVersion>4.0.7333.3</CRMVersion> </ServerInformation> </CrmScriptErrorReport>' Nothing under diagnostics and we have all the latest updates to satisfy our hardware and software which meet the necessary requirements. Any ideas why this is happening and a possible solution? thanks Tag: Outlook Client suddenly stopped working Tag: 95797
  - 10
    - Orders - Owner is being updated Hi!!! Here is our problem: First of all, we have MS CRM 3.0. All Accounts have owner the system administrator user. This was our decision. However, all our activities, opportunities and orders are assigned to specific users. Our problem is: We have made a custom form (.aspx) and a web service which run on a custom entity. The form is executed by users, while the web service is executed by third-party systems. Both update some fields to our custom entity and ONE CUSTOM FIELD TO THE ACCOUNT ENTITY. When this update occurs, our activities, opportunities and orders are assigned to the account owner, the system admin user. We changed the cascading rule for the activities and the opportunities, and we fixed the problem for those entities. However, the cascading rule cannot be changed for Orders. Questions: 1) Can you imagine why by doing a simple update to a custom field of the Account entity, it updates the owner of the orders with the account owner ??? We talk about updating, not assigning !!! 2) Is there any official way by MS to change the cascading rule of the Account - Orders and fix the problem forever ? Regards, George Tag: Outlook Client suddenly stopped working Tag: 95795
  - 11
    - Finding activites exacly x days overdue Does anyone know a way of using advanced finds to return only those activities which are say 3 days old. By using â??last x daysâ?? with x = 3, I get activities which are 1, 2 and 3 days old â?? I only want those which are 3 days old. Any help appreciated - I'm using CRM 4 Tag: Outlook Client suddenly stopped working Tag: 95794
  - 12
    - Quota customization I want to track margin and revenue against Quota. So would like to add a Margin dollar field in Quota. Is this possible. How can I customize Quota Entity/view? Thanks in advance. Venkat. Tag: Outlook Client suddenly stopped working Tag: 95793
  - 13
    - 4.0 Mail Templates When I create a Word Template and save it (in Word xml format), then upload to CRM Templates, then execute a Word Merge: everything works great EXCEPT the fields need to be re-matched. This wastes a lot of time which negates the whole purpose of a template. Please advise... Thanks, Suzy Tag: Outlook Client suddenly stopped working Tag: 95767
  - 14
    - CRM 3.0 to 4.0 Licensing Hi I am currently using a full version of CRM 3.0 and looking at upgrading to 4.0. Is there a specific 3.0 to 4.0 upgrade download available ? Is this something I can do with my current v3 license ? Appreciate any guidance.... Many thanks, -- Dorian Tag: Outlook Client suddenly stopped working Tag: 95761
  - 15
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CRM 3.0 installed on SBS2003 w/SQL2005. All users are on workstations
running Outlook client. everything has been running fine since the
installation until this week when on 8 of 10 machines, the CRM toolbar is
suddenly greyed out (inactive). On the same machine, the user can access the
web client with no problem. Tried an uninstall/reinstall which seemed to
load correctly, but now the toolbar is greyed out and the folders under MS
CRM in the navigation pane are missing. It seems like Outlook is not able to
access the server suddenly, but I am not sure.

Any ideas on what to try?

Top

RE: Outlook Client suddenly stopped working by mscrmexpert

mscrmexpert
Sun Feb 10 06:40:00 CST 2008

Check rollup update 2.

http://www.microsoft.com/Downloads/details.aspx?FamilyID=81674da5-ffef-492a-a7b1-7e1f1951b05f&displaylang=en

or see this

http://support.microsoft.com/kb/942545/en-us

--
Regards,
Imran
MS CRM Certified Professional

http://microsoftcrm3.blogspot.com

Chat with me on MSN / Gmail / Skype : ID Is :.. mscrmexpert@gmail.com

"Ken Compter" wrote:

> CRM 3.0 installed on SBS2003 w/SQL2005. All users are on workstations
> running Outlook client. everything has been running fine since the
> installation until this week when on 8 of 10 machines, the CRM toolbar is
> suddenly greyed out (inactive). On the same machine, the user can access the
> web client with no problem. Tried an uninstall/reinstall which seemed to
> load correctly, but now the toolbar is greyed out and the folders under MS
> CRM in the navigation pane are missing. It seems like Outlook is not able to
> access the server suddenly, but I am not sure.
>
> Any ideas on what to try?

Top