BU and CRM Outlook

Hello,

I had to move a salesperson from the root BU to one of its child BU.
I had to reinstall (for another reason: hardware problem) her the CRM Client
for Outlook.

The problem is:
After a gooffline all contacts were imported in Outlook, but not the ones
she owns.

Can someone tell me what happens?

Thanks for your help,

Gilles

John
Tue Oct 26 21:33:36 CDT 2004

it sounds like her role change has not worked fully. Can you access her
contacts in the web client and re-assign them to yourself as a crm
administrator then back to her


--
John O'Donnell
Microsoft CRM MVP
http://www.microsoft.com/BusinessSolutions/Community/CRMFaqLanding.aspx


"Gilles Gandini" <gandini@swissonline.ch> wrote in message
news:ci4f5v$c89$1@atlas.ip-plus.net...
> Hello,
>
> I had to move a salesperson from the root BU to one of its child BU.
> I had to reinstall (for another reason: hardware problem) her the CRM
Client
> for Outlook.
>
> The problem is:
> After a gooffline all contacts were imported in Outlook, but not the ones
> she owns.
>
> Can someone tell me what happens?
>
> Thanks for your help,
>
> Gilles
>
>