I am using CRM 3. I am a backup admin and after installing the Outlook
tools for CRM on my machine the settings option to the bottom left is
gone so I can't change any of the settings and also the calendar option
is gone from the upper left side of the screen. If I login as myself on
another machine that I didn't install disc 2 on they reappear. What is
going on here?

RE: Options missing after install Outlook client tools by Patrick

Patrick
Wed Jul 26 04:20:02 CDT 2006

This is some by design behaviour of the outlook client for CRM. To get the
buttons back. Close outlook, in internet explorer goto internet options,
under temporary internet files click delete cookies, next browse to you crm
site again. The settings button will be back. The only problem is you have to
repeat these steps each time you start outlook.
--
Patrick Verbeeten (MCSD)
Lead Developer
Aviva IT
Web: aviva-it.nl


"Admin Matt" wrote:

> I am using CRM 3. I am a backup admin and after installing the Outlook
> tools for CRM on my machine the settings option to the bottom left is
> gone so I can't change any of the settings and also the calendar option
> is gone from the upper left side of the screen. If I login as myself on
> another machine that I didn't install disc 2 on they reappear. What is
> going on here?
>
>

Re: Options missing after install Outlook client tools by Admin

Admin
Thu Jul 27 12:30:11 CDT 2006

Ok, thanks for the information. I hope they have an update that takes
care of this and that we don't have to wait till CRM 4.

Patrick wrote:
> This is some by design behaviour of the outlook client for CRM. To get the
> buttons back. Close outlook, in internet explorer goto internet options,
> under temporary internet files click delete cookies, next browse to you crm
> site again. The settings button will be back. The only problem is you have to
> repeat these steps each time you start outlook.
> --
> Patrick Verbeeten (MCSD)
> Lead Developer
> Aviva IT
> Web: aviva-it.nl
>
>
> "Admin Matt" wrote:
>
> > I am using CRM 3. I am a backup admin and after installing the Outlook
> > tools for CRM on my machine the settings option to the bottom left is
> > gone so I can't change any of the settings and also the calendar option
> > is gone from the upper left side of the screen. If I login as myself on
> > another machine that I didn't install disc 2 on they reappear. What is
> > going on here?
> >
> >