Offline synchronization problem

I have an Outlook offline syncronization problem. After going offline
earlier today, I looked at my Activities list and found that it was not
updated correctly. Activities that have been closed were still showing as
open. Some current open activities did not show up on the list. Also, some
of my new leads are not synched offline, among other issues. Anyone have
this problem before and know what is causing it?

Thanks,
-Rick

jim
Fri Aug 11 09:19:01 CDT 2006

Hi Rick,

Try to clean the cache:

CRM Outlook go online first, and then quit Outlook, close all applications,
restart your pc.

Open Internet Explorer->Tools->Internet Options, on the [Temporary Internet
files], Click [Delete files...], and then click [Settings...], make sure you
have select the "Automatically" on the next page.

Run Outlook, try to go-offline again.

--

Jim Wang
Business Solutions Engineer
MCSE, MCDBA, Microsoft CRM Professional
United Kingdom


"Rick M" wrote:

> I have an Outlook offline syncronization problem. After going offline
> earlier today, I looked at my Activities list and found that it was not
> updated correctly. Activities that have been closed were still showing as
> open. Some current open activities did not show up on the list. Also, some
> of my new leads are not synched offline, among other issues. Anyone have
> this problem before and know what is causing it?
>
> Thanks,
> -Rick

RickM
Fri Aug 11 15:07:02 CDT 2006

Jim,

I followed your suggestion, but it did not resolve my problem.

-Rick

"Jim Wang" wrote:

> Hi Rick,
>
> Try to clean the cache:
>
> CRM Outlook go online first, and then quit Outlook, close all applications,
> restart your pc.
>
> Open Internet Explorer->Tools->Internet Options, on the [Temporary Internet
> files], Click [Delete files...], and then click [Settings...], make sure you
> have select the "Automatically" on the next page.
>
> Run Outlook, try to go-offline again.
>
> --
>
> Jim Wang
> Business Solutions Engineer
> MCSE, MCDBA, Microsoft CRM Professional
> United Kingdom
>
>
> "Rick M" wrote:
>
> > I have an Outlook offline syncronization problem. After going offline
> > earlier today, I looked at my Activities list and found that it was not
> > updated correctly. Activities that have been closed were still showing as
> > open. Some current open activities did not show up on the list. Also, some
> > of my new leads are not synched offline, among other issues. Anyone have
> > this problem before and know what is causing it?
> >
> > Thanks,
> > -Rick