Currently my sales reps use 40 different email templates to communicate with
prospects and clients. Additionally, these HTML email templates use Verdana
- 10pt. Font.
We choose this font because it is easier to read than the other fonts.
The problem is that when my sales reps try to modify/personalize the email
template prior to sending - the have to resize and reformat the font of what
they entered.
My questions are as follows
1. What is the default font and pt. size for email templates in MSCRM?
2. Is there a way to set the default font and pt. size for all emails to
10pt. Verdana?
Thanks
doug