Doug
Fri Jan 23 11:37:37 CST 2004
Mike:
Thanks for the feedback.
It seems if you allow multiple Business Units, you need
to allow multiple email identities.
I understand the V1 issues, I sure hope that V2 can
consider some of these things.
Thanks,
Doug
>-----Original Message-----
>Doug,
>
>MSCRM really isn't designed to do what you are looking
to do. The
>mutliple login route could work, but 1) it will be
costly as each user
>will now need multiple licenses and 2) it would require
the user to
>logout and back in to CRM to switch "roles". From a
usability
>standpoint, this would not be acceptable to the user.
>
>The problem you are hitting is that CRM assumes the mail
is coming
>from the user who is logged in and that the user will
only have 1
>email address.
>
>Sorry,
>Matt
>
>On Thu, 22 Jan 2004 17:09:17 -0800, "Doug"
><anonymous@discussions.microsoft.com> wrote:
>
>>Mike:
>>
>>I tried that but when you click on the From user in the
>>email, it doesn't seem like the other users appear to
>>select.
>>
>>Doug
>>>-----Original Message-----
>>>The only way I can think of is to create multiple CRM
>>users for each user/BU
>>>combo you need. You can choose from on a CRM email,
but
>>the from must be a
>>>valid CRM user.
>>>
>>>Mike
>>>
>>>
>>>"Doug Behl" <doug@malibu.com> wrote in message
>>>news:2be501c3e144$67cfe750$a401280a@phx.gbl...
>>>> We have multiple Business Units.
>>>>
>>>> Some Users are really acting in multiple units and
have
>>>> to be able to send email with different domain names.
>>>>
>>>> In Exchange we can use the From: function when
sending
>>>> emails with our multiple email addresses.
>>>>
>>>> In CRM it doesn't seem like I can accomplish this
when
>>>> sending an email.
>>>>
>>>> Is there some way to accomplish this?
>>>>
>>>> Thanks,
>>>>
>>>> Doug
>>>
>>>
>>>.
>>>
>
>.
>