Missing Product Catalog Link on Settings Page

I am trying to modify the current Unit Group settings within MS CRM 1.2.
However, the "Product Catalog" link is missing from the Main Settings page.
Was it moved by way of applying one of the patches? I have been unable to
find any documentation concerning this item. Any idea of how to recover the
link or an alternate method to access Unit Group settings?

Thanks in advance,
--
Andy Monson

mkatsev
Thu Apr 07 12:09:37 CDT 2005

Do you have sys admin rights?
"monsoa1" <monsoa1@discussions.microsoft.com> wrote in message
news:99C4A4CE-AB10-42F6-811A-48B8F914183F@microsoft.com...
> I am trying to modify the current Unit Group settings within MS CRM 1.2.
> However, the "Product Catalog" link is missing from the Main Settings
page.
> Was it moved by way of applying one of the patches? I have been unable to
> find any documentation concerning this item. Any idea of how to recover
the
> link or an alternate method to access Unit Group settings?
>
> Thanks in advance,
> --
> Andy Monson

monsoa1
Thu Apr 07 16:29:02 CDT 2005

Yes I do. I have been running this installation for about 18 months and did
not notice problem until recently. I am not sure exactly when it went missing
but it must have been in the last month or two.

"mkatsev" wrote:

> Do you have sys admin rights?
> "monsoa1" <monsoa1@discussions.microsoft.com> wrote in message
> news:99C4A4CE-AB10-42F6-811A-48B8F914183F@microsoft.com...
> > I am trying to modify the current Unit Group settings within MS CRM 1.2.
> > However, the "Product Catalog" link is missing from the Main Settings
> page.
> > Was it moved by way of applying one of the patches? I have been unable to
> > find any documentation concerning this item. Any idea of how to recover
> the
> > link or an alternate method to access Unit Group settings?
> >
> > Thanks in advance,
> > --
> > Andy Monson
>
>
>

gill
Thu Apr 07 21:49:01 CDT 2005

Are you running Great Plains?

Once Great Plains is installed and integrated to Ms CRM (using the MBS
integration module) all the product catalog maintenance has to be done
through GP.

HTTH

Gill
www.opsis.com.au

"monsoa1" wrote:

> Yes I do. I have been running this installation for about 18 months and did
> not notice problem until recently. I am not sure exactly when it went missing
> but it must have been in the last month or two.
>
> "mkatsev" wrote:
>
> > Do you have sys admin rights?
> > "monsoa1" <monsoa1@discussions.microsoft.com> wrote in message
> > news:99C4A4CE-AB10-42F6-811A-48B8F914183F@microsoft.com...
> > > I am trying to modify the current Unit Group settings within MS CRM 1.2.
> > > However, the "Product Catalog" link is missing from the Main Settings
> > page.
> > > Was it moved by way of applying one of the patches? I have been unable to
> > > find any documentation concerning this item. Any idea of how to recover
> > the
> > > link or an alternate method to access Unit Group settings?
> > >
> > > Thanks in advance,
> > > --
> > > Andy Monson
> >
> >
> >

monsoa1
Fri Apr 08 12:13:01 CDT 2005

We are not running Great Plains, however, we did install the specialized
version of Biztalk for CRM which I believe was designed to connect to a Great
Plains ERP. We subsequently uninstalled the Biztalk server. If what you are
saying about Great Plains is true, perhaps the Biztalk installation removed
the link. If that is the case how do I get the link back or recover access to
the module?


"Gill" wrote:

> Are you running Great Plains?
>
> Once Great Plains is installed and integrated to Ms CRM (using the MBS
> integration module) all the product catalog maintenance has to be done
> through GP.
>
> HTTH
>
> Gill
> www.opsis.com.au
>
> "monsoa1" wrote:
>
> > Yes I do. I have been running this installation for about 18 months and did
> > not notice problem until recently. I am not sure exactly when it went missing
> > but it must have been in the last month or two.
> >
> > "mkatsev" wrote:
> >
> > > Do you have sys admin rights?
> > > "monsoa1" <monsoa1@discussions.microsoft.com> wrote in message
> > > news:99C4A4CE-AB10-42F6-811A-48B8F914183F@microsoft.com...
> > > > I am trying to modify the current Unit Group settings within MS CRM 1.2.
> > > > However, the "Product Catalog" link is missing from the Main Settings
> > > page.
> > > > Was it moved by way of applying one of the patches? I have been unable to
> > > > find any documentation concerning this item. Any idea of how to recover
> > > the
> > > > link or an alternate method to access Unit Group settings?
> > > >
> > > > Thanks in advance,
> > > > --
> > > > Andy Monson
> > >
> > >
> > >

gill
Fri Apr 08 17:03:03 CDT 2005

Installing the biztalk adapter is probably what removed the Product Catalog.
Unfortuately I do not know how to restore the Product (and Invoice)
functionality. Try looking at the Security Roles - it may be here.

Sorry that I cannot be more helpful - over to the rest.

Gill
www.opsis.com.au

"monsoa1" wrote:

> We are not running Great Plains, however, we did install the specialized
> version of Biztalk for CRM which I believe was designed to connect to a Great
> Plains ERP. We subsequently uninstalled the Biztalk server. If what you are
> saying about Great Plains is true, perhaps the Biztalk installation removed
> the link. If that is the case how do I get the link back or recover access to
> the module?
>
>
> "Gill" wrote:
>
> > Are you running Great Plains?
> >
> > Once Great Plains is installed and integrated to Ms CRM (using the MBS
> > integration module) all the product catalog maintenance has to be done
> > through GP.
> >
> > HTTH
> >
> > Gill
> > www.opsis.com.au
> >
> > "monsoa1" wrote:
> >
> > > Yes I do. I have been running this installation for about 18 months and did
> > > not notice problem until recently. I am not sure exactly when it went missing
> > > but it must have been in the last month or two.
> > >
> > > "mkatsev" wrote:
> > >
> > > > Do you have sys admin rights?
> > > > "monsoa1" <monsoa1@discussions.microsoft.com> wrote in message
> > > > news:99C4A4CE-AB10-42F6-811A-48B8F914183F@microsoft.com...
> > > > > I am trying to modify the current Unit Group settings within MS CRM 1.2.
> > > > > However, the "Product Catalog" link is missing from the Main Settings
> > > > page.
> > > > > Was it moved by way of applying one of the patches? I have been unable to
> > > > > find any documentation concerning this item. Any idea of how to recover
> > > > the
> > > > > link or an alternate method to access Unit Group settings?
> > > > >
> > > > > Thanks in advance,
> > > > > --
> > > > > Andy Monson
> > > >
> > > >
> > > >