mc
Tue Apr 25 19:25:01 CDT 2006
Hi Manisha,
That solved my problem completely! Thank you very much for your help.
Regards,
mc
"Manisha Powar (MSFT)" wrote:
> Hi mc, Microsoft released a KB article - please take a look at whether this
> would help resolve the problem:
>
>
http://support.microsoft.com/kb/914921
>
> --
> Manisha Powar (Madhusudanan)
> Program Manager
> Microsoft Dynamics - CRM
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> You assume all risk for your use. © 2005 Microsoft Corporation. All rights
> reserved.
> "mc" <mc@discussions.microsoft.com> wrote in message
> news:26D4EC0B-92B4-4C3D-8F10-7384A2433FAC@microsoft.com...
> > Thanks for the reply Jeffry. It sounds like it's an oversight to not
> > transfer
> > all fields of a quote product to an order product.
> >
> > I have no experience in developing callouts but I think I understand what
> > you mean by not being able to determine which order product corresponds to
> > the quote product it came from.
> >
> > I guess there's no alternative but to wait till a patch is made to the
> > code
> > that does the quote-order-invoice conversion. Is this a feature other
> > companies would like to have in Microsoft CRM? Is there an e-mail address
> > I
> > can send feature requests to?
> >
> > Thanks for the help anyway Jeffry.
> >
> > Regards,
> > mc
> >
> > "Jeffry van de Vuurst" wrote:
> >
> >> Indeed, that's a problem. Unfortunately, there is no defined mapping
> >> between
> >> these different types of product lines. When you convert an Order to an
> >> Invoice, CRM copies these entities internally, but doesn't include the
> >> custom attributes (which makes sense because it wouldn't know how to map
> >> those).
> >>
> >> A possible solution is to map the custom fields using a callout on the
> >> orderproduct, but there are 2 problems with that. The 3.0 callouts don't
> >> trigger when creating an invoice from an order, you would have to use the
> >> 1.2 style callouts. And second, you need to find a way to match each
> >> orderproduct with each new invoiceproduct because there is no defined
> >> relationship between them.
> >>
> >> HTH,
> >>
> >> --
> >> Jeffry van de Vuurst
> >> CWR Mobility
> >> www.cwrmobility.com
> >> --
> >> "mc" <mc@discussions.microsoft.com> wrote in message
> >> news:DB075288-A204-405B-A21B-B931417D27EA@microsoft.com...
> >> > Hi, I've got some custom attributes in the Quote Product, Order Product
> >> > and
> >> > Invoice Product to hold some extra information regarding the customer's
> >> > order
> >> > (customised dimensions, unique serial numbers, etc). Write-In Products
> >> > isn't
> >> > an option - I need to use Existing Products to make data entry easier
> >> > for
> >> > the
> >> > sales people (follows price list automatically).
> >> >
> >> > The problem is, when I convert the Order to an Invoice, the information
> >> > in
> >> > the custom attributes of the Order Product do not get passed over to
> >> > the
> >> > Invoice Product. I've tried looking in the relationship section of the
> >> > Order
> >> > Products and I don't see anything that I can use to map the data over
> >> > to
> >> > the
> >> > Invoice Product.
> >> >
> >> > Thanks, I'd appreciate any help.
> >> >
> >> > mc
> >>
> >>
> >>
>
>
>