Hi,

We upgraded our CRM Professional 3.0 server in a dev environment to
RTM 4.0 using the 90 day trial license. The MSDN licenses have now
been released but when I try and upgrade the license by pasting in the
MSDN Product Key into the Upgrade License section of the Deployment
Manager I get the following message:

"The license code entered is not valid for upgrade. Make sure you have
entered the license code correctly, and then try again."

Does this mean I have to uninstall the RTM version and install the
MSDN version to be able to use the MSDN Product Key?

Re: MSDN License by Robert

Robert
Wed Jan 23 05:55:07 CST 2008

On Jan 22, 5:13=A0pm, Bob <rob.clo...@gmail.com> wrote:
> Does this mean I have to uninstall the RTM version and install the
> MSDN version to be able to use the MSDN Product Key?

I did the same and was fine. The only difference is that I used the
key that arrived in my MSDN subscription today (there was a piece of
paper with an enterprise edition key on it). Not sure if it is
different

--
Robert MacLean
http://www.sadev.co.za

Re: MSDN License by Regi

Regi
Wed Jan 23 08:59:12 CST 2008

On 23 Jan., 12:55, Robert MacLean <dfan...@gmail.com> wrote:
> On Jan 22, 5:13=A0pm, Bob <rob.clo...@gmail.com> wrote:
>
> > Does this mean I have to uninstall the RTM version and install the
> > MSDN version to be able to use the MSDN Product Key?
>
> I did the same and was fine. The only difference is that I used the
> key that arrived in my MSDN subscription today (there was a piece of
> paper with an enterprise edition key on it). Not sure if it is
> different
>
> --
> Robert MacLeanhttp://www.sadev.co.za

Could it be that you installed a enterprise trial license key and now
you have "only" recieved an Professional license key? If so there is
no way around backing up the system and a reinstallation of the right
server version.

Best regards,

Regina

Re: MSDN License by Bob

Bob
Wed Jan 23 10:58:57 CST 2008

On Jan 23, 2:59=A0pm, Regi <regina.h...@bluemail.ch> wrote:
> On 23 Jan., 12:55, Robert MacLean <dfan...@gmail.com> wrote:
>
> > On Jan 22, 5:13=A0pm, Bob <rob.clo...@gmail.com> wrote:
>
> > > Does this mean I have to uninstall the RTM version and install the
> > > MSDN version to be able to use the MSDN Product Key?
>
> > I did the same and was fine. The only difference is that I used the
> > key that arrived in my MSDN subscription today (there was a piece of
> > paper with an enterprise edition key on it). Not sure if it is
> > different
>
> > --
> > Robert MacLeanhttp://www.sadev.co.za
>
> Could it be that you installed a enterprise trial license key and now
> you have "only" recieved an Professional license key? If so there is
> no way around backing up the system and a reinstallation of the right
> server version.
>
> Best regards,
>
> Regina

I have both keys and have tried both but get the same message each
time. I'm thinking a reinstall is the only option but find it a bit
strange that I have to do this given that the help file for Deployment
Managger says the following:

Upgrade a License for a Deployment
You can upgrade Microsoft Dynamics CRM versions as follows:

Microsoft Dynamics CRM 4.0 Workgroup Edition can be upgraded to the
following versions by entering the upgraded license key:
Microsoft Dynamics CRM 4.0 Professional Edition
Microsoft Dynamics CRM 4.0 Enterprise Edition
Microsoft Dynamics CRM 4.0 Professional Edition can be upgraded to
Microsoft Dynamics CRM 4.0 Enterprise Edition by entering the upgraded
license key.
Microsoft Dynamics CRM 4.0 Enterprise Edition is the latest version of
Microsoft Dynamics CRM 4.0 available and, as such, cannot be
upgraded.

*Trial license versions or versions obtained through an MSDN
subscription can be upgraded to any of the previously-mentioned full
editions.*