I recently encountered an error when trying to launch the Microsoft CRM
Outlook Client. Basically just navigating to any of the crm folder
structure caused an error to occur.

Per documented sources, I've removed and readded the COM addin but to no
avail. I removed the CRM Outlook Client completely and when trying to
install it now, cannot get pass the URL for the server. Any URL, whether it
is the qualified or partial or even the machine name will fail and give me
the following error:

"setup was unable to find an instance of the Microsoft CRM Server
components."

The IIS is setup with 3 host headers. crm, crm.domain.com and crmtest
(machinename).

Has anyone run into this before?
Thanks

Re: MICROSOFT CRM URL by John

John
Mon Jun 07 22:47:23 CDT 2004

I have seen this error when the setup detects an old copy of the SFO client.
Did you clear the registry entries as well as the sql database?


"Hansel Yune" <hyune@ascentmedia.com> wrote in message
news:uGivyaPTEHA.1768@TK2MSFTNGP10.phx.gbl...
> I recently encountered an error when trying to launch the Microsoft CRM
> Outlook Client. Basically just navigating to any of the crm folder
> structure caused an error to occur.
>
> Per documented sources, I've removed and readded the COM addin but to no
> avail. I removed the CRM Outlook Client completely and when trying to
> install it now, cannot get pass the URL for the server. Any URL, whether
it
> is the qualified or partial or even the machine name will fail and give me
> the following error:
>
> "setup was unable to find an instance of the Microsoft CRM Server
> components."
>
> The IIS is setup with 3 host headers. crm, crm.domain.com and crmtest
> (machinename).
>
> Has anyone run into this before?
> Thanks
>
>



Re: MICROSOFT CRM URL by John

John
Mon Jun 07 22:47:37 CDT 2004

i meant the client side sql database by the way :-)


"Hansel Yune" <hyune@ascentmedia.com> wrote in message
news:uGivyaPTEHA.1768@TK2MSFTNGP10.phx.gbl...
> I recently encountered an error when trying to launch the Microsoft CRM
> Outlook Client. Basically just navigating to any of the crm folder
> structure caused an error to occur.
>
> Per documented sources, I've removed and readded the COM addin but to no
> avail. I removed the CRM Outlook Client completely and when trying to
> install it now, cannot get pass the URL for the server. Any URL, whether
it
> is the qualified or partial or even the machine name will fail and give me
> the following error:
>
> "setup was unable to find an instance of the Microsoft CRM Server
> components."
>
> The IIS is setup with 3 host headers. crm, crm.domain.com and crmtest
> (machinename).
>
> Has anyone run into this before?
> Thanks
>
>