Issue since Rollup 1 applied

Since applying Rollup 1 yesterday, we experience the followng error:

"Failed move data for entity 'Contact' during sainsert. countRow=1"

Searching I find suggestions that this is an issue Rollup 1 will resolve. In
this case it was working fine UNTIL we applied the rollup.

Any suggestions are appreciated.

Larry
Tue Dec 12 23:05:28 CST 2006

It appears to be a problem that crops up after the rollup is applied. I had
the same problem. Check out my blog, www.ts2community.com/blogs/larrylentz
for more info on how to resolve it.

--
Larry Lentz [CRM MVP]
MCSE+I, MCSE W2K, MCDBA, MCSA Messaging
Lentz Computer Services
Microsoft Small Business Specialist
San Antonio, Texas
Larry@LentzComputer.net
www.LentzComputer.net
"Tim Haworth" <TimHaworth@discussions.microsoft.com> wrote in message
news:A2C5D9B2-BF6C-4859-A8B6-42AC0333A502@microsoft.com...
> Since applying Rollup 1 yesterday, we experience the followng error:
>
> "Failed move data for entity 'Contact' during sainsert. countRow=1"
>
> Searching I find suggestions that this is an issue Rollup 1 will resolve.
> In
> this case it was working fine UNTIL we applied the rollup.
>
> Any suggestions are appreciated.

Kuvenp
Mon Jan 08 06:29:00 CST 2007

Tried the hot fix it solved my problem and is now working for the Laptop
Clients. MS need to fix this as we have a lot of clients with Laptop Clients.

"Jacob de Leur" wrote:

> Hi,
>
> I received the hotfix from MS. It says it applies to the SQL Server but
> doesn't specify whether it works on the MSDE.
> Any clue?
>
> Thanks,
>
> Jacob
>
> "Larry Lentz [CRM MVP]" wrote:
>
> > It appears to be a problem that crops up after the rollup is applied. I had
> > the same problem. Check out my blog, www.ts2community.com/blogs/larrylentz
> > for more info on how to resolve it.
> >
> > --
> > Larry Lentz [CRM MVP]
> > MCSE+I, MCSE W2K, MCDBA, MCSA Messaging
> > Lentz Computer Services
> > Microsoft Small Business Specialist
> > San Antonio, Texas
> > Larry@LentzComputer.net
> > www.LentzComputer.net
> > "Tim Haworth" <TimHaworth@discussions.microsoft.com> wrote in message
> > news:A2C5D9B2-BF6C-4859-A8B6-42AC0333A502@microsoft.com...
> > > Since applying Rollup 1 yesterday, we experience the followng error:
> > >
> > > "Failed move data for entity 'Contact' during sainsert. countRow=1"
> > >
> > > Searching I find suggestions that this is an issue Rollup 1 will resolve.
> > > In
> > > this case it was working fine UNTIL we applied the rollup.
> > >
> > > Any suggestions are appreciated.
> >
> >
> >

Panagiotis
Tue Jan 16 12:51:54 CST 2007

Where can we get KB923327 from? We have the same problem with contacts not
being able to syncronize and allow the Laptop client to go offline.

Can someone send me the above fix?

Best regards,
Panagiotis


"Kuvenp" <Kuvenp@discussions.microsoft.com> wrote in message
news:9EDA481F-842C-4F1C-A302-ADCB639833F6@microsoft.com...
> Tried the hot fix it solved my problem and is now working for the Laptop
> Clients. MS need to fix this as we have a lot of clients with Laptop
> Clients.
>
> "Jacob de Leur" wrote:
>
>> Hi,
>>
>> I received the hotfix from MS. It says it applies to the SQL Server but
>> doesn't specify whether it works on the MSDE.
>> Any clue?
>>
>> Thanks,
>>
>> Jacob
>>
>> "Larry Lentz [CRM MVP]" wrote:
>>
>> > It appears to be a problem that crops up after the rollup is applied. I
>> > had
>> > the same problem. Check out my blog,
>> > www.ts2community.com/blogs/larrylentz
>> > for more info on how to resolve it.
>> >
>> > --
>> > Larry Lentz [CRM MVP]
>> > MCSE+I, MCSE W2K, MCDBA, MCSA Messaging
>> > Lentz Computer Services
>> > Microsoft Small Business Specialist
>> > San Antonio, Texas
>> > Larry@LentzComputer.net
>> > www.LentzComputer.net
>> > "Tim Haworth" <TimHaworth@discussions.microsoft.com> wrote in message
>> > news:A2C5D9B2-BF6C-4859-A8B6-42AC0333A502@microsoft.com...
>> > > Since applying Rollup 1 yesterday, we experience the followng error:
>> > >
>> > > "Failed move data for entity 'Contact' during sainsert. countRow=1"
>> > >
>> > > Searching I find suggestions that this is an issue Rollup 1 will
>> > > resolve.
>> > > In
>> > > this case it was working fine UNTIL we applied the rollup.
>> > >
>> > > Any suggestions are appreciated.
>> >
>> >
>> >

Markus
Tue Jan 16 13:47:55 CST 2007

You cannot download this fix. You have to contact MS for it.

My suggestion is just to use the new v3c client. This fixed it for me...

Regards,
Markus

Panagiotis Konstantinidis schrieb:
> Where can we get KB923327 from? We have the same problem with contacts not
> being able to syncronize and allow the Laptop client to go offline.
>
> Can someone send me the above fix?
>
> Best regards,
> Panagiotis
>
>
> "Kuvenp" <Kuvenp@discussions.microsoft.com> wrote in message
> news:9EDA481F-842C-4F1C-A302-ADCB639833F6@microsoft.com...
>> Tried the hot fix it solved my problem and is now working for the Laptop
>> Clients. MS need to fix this as we have a lot of clients with Laptop
>> Clients.
>>
>> "Jacob de Leur" wrote:
>>
>>> Hi,
>>>
>>> I received the hotfix from MS. It says it applies to the SQL Server but
>>> doesn't specify whether it works on the MSDE.
>>> Any clue?
>>>
>>> Thanks,
>>>
>>> Jacob
>>>
>>> "Larry Lentz [CRM MVP]" wrote:
>>>
>>>> It appears to be a problem that crops up after the rollup is applied. I
>>>> had
>>>> the same problem. Check out my blog,
>>>> www.ts2community.com/blogs/larrylentz
>>>> for more info on how to resolve it.
>>>>
>>>> --
>>>> Larry Lentz [CRM MVP]
>>>> MCSE+I, MCSE W2K, MCDBA, MCSA Messaging
>>>> Lentz Computer Services
>>>> Microsoft Small Business Specialist
>>>> San Antonio, Texas
>>>> Larry@LentzComputer.net
>>>> www.LentzComputer.net
>>>> "Tim Haworth" <TimHaworth@discussions.microsoft.com> wrote in message
>>>> news:A2C5D9B2-BF6C-4859-A8B6-42AC0333A502@microsoft.com...
>>>>> Since applying Rollup 1 yesterday, we experience the followng error:
>>>>>
>>>>> "Failed move data for entity 'Contact' during sainsert. countRow=1"
>>>>>
>>>>> Searching I find suggestions that this is an issue Rollup 1 will
>>>>> resolve.
>>>>> In
>>>>> this case it was working fine UNTIL we applied the rollup.
>>>>>
>>>>> Any suggestions are appreciated.
>>>>
>>>>
>
>

Panagiotis
Tue Jan 16 23:32:25 CST 2007

What is this "new v3c client"? We are using the CRM v3 laptop client with
Update Rollup 1. Are you referring to this or something else?

Regards
Panagiotis



"Markus" <maier.m@web.de> wrote in message
news:eoja5v$pmm$1@news4.open-news-network.org...
> You cannot download this fix. You have to contact MS for it.
>
> My suggestion is just to use the new v3c client. This fixed it for me...
>
> Regards,
> Markus
>
> Panagiotis Konstantinidis schrieb:
>> Where can we get KB923327 from? We have the same problem with contacts
>> not being able to syncronize and allow the Laptop client to go offline.
>>
>> Can someone send me the above fix?
>>
>> Best regards,
>> Panagiotis
>>
>>
>> "Kuvenp" <Kuvenp@discussions.microsoft.com> wrote in message
>> news:9EDA481F-842C-4F1C-A302-ADCB639833F6@microsoft.com...
>>> Tried the hot fix it solved my problem and is now working for the Laptop
>>> Clients. MS need to fix this as we have a lot of clients with Laptop
>>> Clients.
>>>
>>> "Jacob de Leur" wrote:
>>>
>>>> Hi,
>>>>
>>>> I received the hotfix from MS. It says it applies to the SQL Server but
>>>> doesn't specify whether it works on the MSDE.
>>>> Any clue?
>>>>
>>>> Thanks,
>>>>
>>>> Jacob
>>>>
>>>> "Larry Lentz [CRM MVP]" wrote:
>>>>
>>>>> It appears to be a problem that crops up after the rollup is applied.
>>>>> I had
>>>>> the same problem. Check out my blog,
>>>>> www.ts2community.com/blogs/larrylentz
>>>>> for more info on how to resolve it.
>>>>>
>>>>> --
>>>>> Larry Lentz [CRM MVP]
>>>>> MCSE+I, MCSE W2K, MCDBA, MCSA Messaging
>>>>> Lentz Computer Services
>>>>> Microsoft Small Business Specialist
>>>>> San Antonio, Texas
>>>>> Larry@LentzComputer.net
>>>>> www.LentzComputer.net
>>>>> "Tim Haworth" <TimHaworth@discussions.microsoft.com> wrote in message
>>>>> news:A2C5D9B2-BF6C-4859-A8B6-42AC0333A502@microsoft.com...
>>>>>> Since applying Rollup 1 yesterday, we experience the followng error:
>>>>>>
>>>>>> "Failed move data for entity 'Contact' during sainsert. countRow=1"
>>>>>>
>>>>>> Searching I find suggestions that this is an issue Rollup 1 will
>>>>>> resolve.
>>>>>> In
>>>>>> this case it was working fine UNTIL we applied the rollup.
>>>>>>
>>>>>> Any suggestions are appreciated.
>>>>>
>>>>>
>>

John
Tue Jan 16 23:38:08 CST 2007

There is an updated outlook client which supports office 2007 and vista

this client should be used in preference to the outlook client in the
rollup1 update

http://www.microsoft.com/downloads/details.aspx?FamilyID=740e1b3b-11c3-4aef-b2e3-8309e0cf1bb0&DisplayLang=en


==============================
John O'Donnell
Microsoft CRM MVP
http://www.crowecrm.com


"Panagiotis Konstantinidis" <panagiotis@melonweb.gr> wrote in message
news:eVzp1jfOHHA.4940@TK2MSFTNGP03.phx.gbl...
> What is this "new v3c client"? We are using the CRM v3 laptop client with
> Update Rollup 1. Are you referring to this or something else?
>
> Regards
> Panagiotis
>
>
>
> "Markus" <maier.m@web.de> wrote in message
> news:eoja5v$pmm$1@news4.open-news-network.org...
>> You cannot download this fix. You have to contact MS for it.
>>
>> My suggestion is just to use the new v3c client. This fixed it for me...
>>
>> Regards,
>> Markus
>>
>> Panagiotis Konstantinidis schrieb:
>>> Where can we get KB923327 from? We have the same problem with contacts
>>> not being able to syncronize and allow the Laptop client to go offline.
>>>
>>> Can someone send me the above fix?
>>>
>>> Best regards,
>>> Panagiotis
>>>
>>>
>>> "Kuvenp" <Kuvenp@discussions.microsoft.com> wrote in message
>>> news:9EDA481F-842C-4F1C-A302-ADCB639833F6@microsoft.com...
>>>> Tried the hot fix it solved my problem and is now working for the
>>>> Laptop
>>>> Clients. MS need to fix this as we have a lot of clients with Laptop
>>>> Clients.
>>>>
>>>> "Jacob de Leur" wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> I received the hotfix from MS. It says it applies to the SQL Server
>>>>> but
>>>>> doesn't specify whether it works on the MSDE.
>>>>> Any clue?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Jacob
>>>>>
>>>>> "Larry Lentz [CRM MVP]" wrote:
>>>>>
>>>>>> It appears to be a problem that crops up after the rollup is applied.
>>>>>> I had
>>>>>> the same problem. Check out my blog,
>>>>>> www.ts2community.com/blogs/larrylentz
>>>>>> for more info on how to resolve it.
>>>>>>
>>>>>> --
>>>>>> Larry Lentz [CRM MVP]
>>>>>> MCSE+I, MCSE W2K, MCDBA, MCSA Messaging
>>>>>> Lentz Computer Services
>>>>>> Microsoft Small Business Specialist
>>>>>> San Antonio, Texas
>>>>>> Larry@LentzComputer.net
>>>>>> www.LentzComputer.net
>>>>>> "Tim Haworth" <TimHaworth@discussions.microsoft.com> wrote in message
>>>>>> news:A2C5D9B2-BF6C-4859-A8B6-42AC0333A502@microsoft.com...
>>>>>>> Since applying Rollup 1 yesterday, we experience the followng error:
>>>>>>>
>>>>>>> "Failed move data for entity 'Contact' during sainsert. countRow=1"
>>>>>>>
>>>>>>> Searching I find suggestions that this is an issue Rollup 1 will
>>>>>>> resolve.
>>>>>>> In
>>>>>>> this case it was working fine UNTIL we applied the rollup.
>>>>>>>
>>>>>>> Any suggestions are appreciated.
>>>>>>
>>>>>>
>>>
>

Panagiotis
Tue Jan 16 23:51:31 CST 2007

I see.

However, I understand that the problem of synchronization is caused by the
CRM MSDE database and that's why I have been looking for the corresponding
hotfix.

Do you think that if I use the new Outlook client, the problem will be
solved? (even if I have difficulty in synchronizing already, since a couple
of days?)


"John O'Donnell" <csharpconsulting@nospam-hotmail.com-nospam> wrote in
message news:%23am9lmfOHHA.140@TK2MSFTNGP04.phx.gbl...
> There is an updated outlook client which supports office 2007 and vista
>
> this client should be used in preference to the outlook client in the
> rollup1 update
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=740e1b3b-11c3-4aef-b2e3-8309e0cf1bb0&DisplayLang=en
>
>
> ==============================
> John O'Donnell
> Microsoft CRM MVP
> http://www.crowecrm.com
>
>
> "Panagiotis Konstantinidis" <panagiotis@melonweb.gr> wrote in message
> news:eVzp1jfOHHA.4940@TK2MSFTNGP03.phx.gbl...
>> What is this "new v3c client"? We are using the CRM v3 laptop client
>> with Update Rollup 1. Are you referring to this or something else?
>>
>> Regards
>> Panagiotis
>>
>>
>>
>> "Markus" <maier.m@web.de> wrote in message
>> news:eoja5v$pmm$1@news4.open-news-network.org...
>>> You cannot download this fix. You have to contact MS for it.
>>>
>>> My suggestion is just to use the new v3c client. This fixed it for me...
>>>
>>> Regards,
>>> Markus
>>>
>>> Panagiotis Konstantinidis schrieb:
>>>> Where can we get KB923327 from? We have the same problem with contacts
>>>> not being able to syncronize and allow the Laptop client to go offline.
>>>>
>>>> Can someone send me the above fix?
>>>>
>>>> Best regards,
>>>> Panagiotis
>>>>
>>>>
>>>> "Kuvenp" <Kuvenp@discussions.microsoft.com> wrote in message
>>>> news:9EDA481F-842C-4F1C-A302-ADCB639833F6@microsoft.com...
>>>>> Tried the hot fix it solved my problem and is now working for the
>>>>> Laptop
>>>>> Clients. MS need to fix this as we have a lot of clients with Laptop
>>>>> Clients.
>>>>>
>>>>> "Jacob de Leur" wrote:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I received the hotfix from MS. It says it applies to the SQL Server
>>>>>> but
>>>>>> doesn't specify whether it works on the MSDE.
>>>>>> Any clue?
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Jacob
>>>>>>
>>>>>> "Larry Lentz [CRM MVP]" wrote:
>>>>>>
>>>>>>> It appears to be a problem that crops up after the rollup is
>>>>>>> applied. I had
>>>>>>> the same problem. Check out my blog,
>>>>>>> www.ts2community.com/blogs/larrylentz
>>>>>>> for more info on how to resolve it.
>>>>>>>
>>>>>>> --
>>>>>>> Larry Lentz [CRM MVP]
>>>>>>> MCSE+I, MCSE W2K, MCDBA, MCSA Messaging
>>>>>>> Lentz Computer Services
>>>>>>> Microsoft Small Business Specialist
>>>>>>> San Antonio, Texas
>>>>>>> Larry@LentzComputer.net
>>>>>>> www.LentzComputer.net
>>>>>>> "Tim Haworth" <TimHaworth@discussions.microsoft.com> wrote in
>>>>>>> message
>>>>>>> news:A2C5D9B2-BF6C-4859-A8B6-42AC0333A502@microsoft.com...
>>>>>>>> Since applying Rollup 1 yesterday, we experience the followng
>>>>>>>> error:
>>>>>>>>
>>>>>>>> "Failed move data for entity 'Contact' during sainsert. countRow=1"
>>>>>>>>
>>>>>>>> Searching I find suggestions that this is an issue Rollup 1 will
>>>>>>>> resolve.
>>>>>>>> In
>>>>>>>> this case it was working fine UNTIL we applied the rollup.
>>>>>>>>
>>>>>>>> Any suggestions are appreciated.
>>>>>>>
>>>>>>>
>>>>
>>
>
>

Msullivan
Thu Jan 18 01:21:49 CST 2007

My experience is that the new V3C Outlook client will NOT resolve this
in some cases. I have the problem since the update, moved to the V3C
Outlook client (which by the way, it backward compatible, and we have
found it to be the resolution to other issues, such as Outlook hanging
up completely). I've also searched for missing required fields and
have yet to identify any, so I'm still searching.


Panagiotis Konstantinidis wrote:
> I see.
>
> However, I understand that the problem of synchronization is caused by the
> CRM MSDE database and that's why I have been looking for the corresponding
> hotfix.
>
> Do you think that if I use the new Outlook client, the problem will be
> solved? (even if I have difficulty in synchronizing already, since a couple
> of days?)
>
>
> "John O'Donnell" <csharpconsulting@nospam-hotmail.com-nospam> wrote in
> message news:%23am9lmfOHHA.140@TK2MSFTNGP04.phx.gbl...
> > There is an updated outlook client which supports office 2007 and vista
> >
> > this client should be used in preference to the outlook client in the
> > rollup1 update
> >
> > http://www.microsoft.com/downloads/details.aspx?FamilyID=740e1b3b-11c3-4aef-b2e3-8309e0cf1bb0&DisplayLang=en
> >
> >

Msullivan
Thu Jan 18 04:37:18 CST 2007

I just identified one issue. If the saInsert is failing on 'Activity'
or 'E-mail' check your Event Viewer on the CRM Server. In the
Application Log, I found the following error:

Event Type: Error
Event Source: Alert Manager Event Interface
Event Category: None
Event ID: 257
Date: 1/18/2007
Time: 4:15:50 AM
User: N/A
Computer: DALDATA
Description:
VirusScan Enterprise: The file C:\Program Files\Microsoft
CRM\Server\OfflineData\{0C129879-D28D-DA11-B5FB-00065BFE3103}.bin is
infected with Exploit-ObscuredHtml Trojan. The file was successfully
deleted.(from DALDATA IP 10.10.10.49 user NT AUTHORITY\SYSTEM running
VirusScan Enter 8.0 OAS)

Apparently, there is a problem w/McAffe or I actuallly have a virus in
one of the emails I was trying to take offline. When the file got
written to the OfflineData directory, McAfee deletes the offline data.
I removed any Emails from my offline data, and I was finally able to go
offline.

Markus
Sat Jan 20 04:42:03 CST 2007

Sorry, I was talking about the Outlook Compatibility Update which is a
new version of the laptop client, aka as v3c. It provides compatibility
with Vista and Office2007. But it also fixes this problem :-)

Go, get it here:
http://www.microsoft.com/downloads/details.aspx?FamilyId=740E1B3B-11C3-4AEF-B2E3-8309E0CF1BB0&displaylang=en

Regards,
Markus

Panagiotis Konstantinidis schrieb:
> What is this "new v3c client"? We are using the CRM v3 laptop client with
> Update Rollup 1. Are you referring to this or something else?
>
> Regards
> Panagiotis
>
>
>
> "Markus" <maier.m@web.de> wrote in message
> news:eoja5v$pmm$1@news4.open-news-network.org...
>> You cannot download this fix. You have to contact MS for it.
>>
>> My suggestion is just to use the new v3c client. This fixed it for me...
>>
>> Regards,
>> Markus
>>
>> Panagiotis Konstantinidis schrieb:
>>> Where can we get KB923327 from? We have the same problem with contacts
>>> not being able to syncronize and allow the Laptop client to go offline.
>>>
>>> Can someone send me the above fix?
>>>
>>> Best regards,
>>> Panagiotis
>>>
>>>
>>> "Kuvenp" <Kuvenp@discussions.microsoft.com> wrote in message
>>> news:9EDA481F-842C-4F1C-A302-ADCB639833F6@microsoft.com...
>>>> Tried the hot fix it solved my problem and is now working for the Laptop
>>>> Clients. MS need to fix this as we have a lot of clients with Laptop
>>>> Clients.
>>>>
>>>> "Jacob de Leur" wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> I received the hotfix from MS. It says it applies to the SQL Server but
>>>>> doesn't specify whether it works on the MSDE.
>>>>> Any clue?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Jacob
>>>>>
>>>>> "Larry Lentz [CRM MVP]" wrote:
>>>>>
>>>>>> It appears to be a problem that crops up after the rollup is applied.
>>>>>> I had
>>>>>> the same problem. Check out my blog,
>>>>>> www.ts2community.com/blogs/larrylentz
>>>>>> for more info on how to resolve it.
>>>>>>
>>>>>> --
>>>>>> Larry Lentz [CRM MVP]
>>>>>> MCSE+I, MCSE W2K, MCDBA, MCSA Messaging
>>>>>> Lentz Computer Services
>>>>>> Microsoft Small Business Specialist
>>>>>> San Antonio, Texas
>>>>>> Larry@LentzComputer.net
>>>>>> www.LentzComputer.net
>>>>>> "Tim Haworth" <TimHaworth@discussions.microsoft.com> wrote in message
>>>>>> news:A2C5D9B2-BF6C-4859-A8B6-42AC0333A502@microsoft.com...
>>>>>>> Since applying Rollup 1 yesterday, we experience the followng error:
>>>>>>>
>>>>>>> "Failed move data for entity 'Contact' during sainsert. countRow=1"
>>>>>>>
>>>>>>> Searching I find suggestions that this is an issue Rollup 1 will
>>>>>>> resolve.
>>>>>>> In
>>>>>>> this case it was working fine UNTIL we applied the rollup.
>>>>>>>
>>>>>>> Any suggestions are appreciated.
>>>>>>
>